Method and system for automatically managing an address database

• US 20040083230A1
• Filed: 10/24/2002
• Published: 04/29/2004
• Est. Priority Date: 10/24/2002
• Status: Abandoned Application

• Current Assignee: Goodcontacts Research Limited
• Original Assignee: Goodcontacts Research Limited
• Inventors: Caughey, David A.
• Application Number:
  US10/278,856
• Publication Number:
  US 20040083230A1
• Time in Patent Office: Days
• US Class Current: 707/104.1
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

An electronic mail server for automatically managing a keep in touch service and method are disclosed. The system is for providing keep in touch, i.e. KIT, electronic messages to a plurality of electronic addresses stored within address books such that when an electronic address is stored in more than one address books, the electronic address is tagged and only one message is sent. The electronic mail server intercepts any response to the KIT, in the form for example of a bounce or a reply, and provides the response to the sending party. When the KIT bounces, the server automatically sends an update request message to all the electronic addresses seeking for a different electronic address for the individual having a non-valid electronic address.

Claims

1. A method for automatically updating electronic address data comprising the steps of:

receiving an update request message on a second computer, the update request message received from a first computer and containing personal data relating to an individual for whom a failed electronic address is known, the failed electronic address resulting in a failure delivery notice upon an attempt to send an electronic message to the failed electronic address;

comparing the personal data with personal data contained within an address book stored on the second computer;

automatically, with the second computer, generating a response; and

automatically sending the response.

2. A method for automatically updating electronic address data according to claim 1 wherein the step of automatically, with the second computer, generating a response comprises the step of:

automatically, with the second computer, generating a forward message to the individual indicating that a user of the first computer is seeking updated personal data regarding the individual, the forward message to be sent via a communication network

3. A method for automatically updating electronic address data according to claim 2 comprising the steps of:

receiving the forward message on the first computer; and

automatically storing the updated personal data within a memory storage medium for further retrieval.

4. A method for automatically updating electronic address data according to claim 3, comprising the step of automatically replacing the personal data relating to an individual for whom a failed electronic address is known with the updated personal data contained within the forward message.

5. A method for automatically updating electronic address data according to claim 1, wherein the step of automatically, with the second computer, generating a response comprises the step of:

automatically, with the second computer, generating a reply message to the update request message, the reply message including different address data for the individual when a result of the comparison indicates that the address book contains different address data for the individual, the reply message to be sent to the first computer

6. A method for automatically updating electronic address data according to claim 5 comprising the steps of:

receiving the reply message on the first computer; and

automatically storing the different address data included in the reply message within the address book of the first computer.

7. A method for automatically updating electronic address data according to claim 6 comprising the step of automatically replacing the failed electronic address with the different address data included in the reply message within the address book of the first computer.

8. A method for automatically updating electronic address data according to claim 1, wherein the step of receiving an update request message comprises the step of:

receiving a request for help message including personal information to identify an individual associated with a no longer valid address data, the request for help message for determining whether a different address data associated with the individual is available,

wherein a contact coordinator compares the personal information with personal information associated with the stored address data; and

,

forwarding the request for help message to a different address data when the comparison indicates that different address data associated with the individual is available.

9. A method for automatically updating electronic address data comprising the steps of:

receiving on an electronic mail server an automatic reply to a keep in touch message sent from a first computer to an address data on a second computer, the reply message indicating that the keep in touch message bounces;

automatically tagging the address data; and

intercepting further electronic mail message to be transmitted to the tagged address data.

10. A method for automatically updating electronic address data according to claim 9 wherein the step of intercepting further electronic mail message to be transmitted to the tagged address data comprises the step of blocking the further electronic mail message.

11. A method for automatically updating electronic address data according to claim 10 wherein the step of intercepting further electronic mail message to be transmitted to the tagged address data comprises the step of requesting confirmation of the address data before sending the further electronic mail message.

12. A method for automatically updating electronic address data according to claim 10 wherein the step of intercepting further electronic mail message to be transmitted to the tagged address data comprises the step of pinging the address data before sending the further electronic mail message.

13. An electronic mail server supporting a plurality of computers, comprising:

a memory storage medium for storing a plurality of address books for storing address data therein;

a processor for receiving a plurality of reply messages in response to a keep in touch message sent from a first computer to the address data; and

a contact processor for processing the reply messages.

14. An electronic mail server supporting a plurality of computers according to claim 13, wherein the contact processor comprises:

a contact coordinator for extracting from the memory storage medium the address data in the plurality of address books to which the keep in touch message was sent to identify address data stored in more than one address books; and

,

a second processor for providing the reply messages received from each address data to the address books where the address data is stored;

wherein when an address data has been identified to be stored in more than one address books, the reply message is provided to each address data stored in the more than one address books.

15. An electronic mail server supporting a plurality of computers according to claim 14, wherein the reply message includes a bounced keep in touch message.

16. An electronic mail server supporting a plurality of computers according to claim 13, wherein the contact processor comprises:

a second processor for automatically generating and sending a request for help message when at least one reply message indicates that the keep in touch message was sent to an address data no longer valid, the help message sent to the address data other than no longer valid address data.

17. An electronic mail server supporting a plurality of computers according to claim 16, wherein the request for help message comprises:

personal information to identify an individual associated with the no longer valid address data, the request for help message for determining whether a different address data associated with the individual is available in at least an address book.

18. An electronic mail server supporting a plurality of computers according to claim 13, wherein the processor for receiving a plurality of reply messages comprises a processor for receiving a request for help message including personal information to identify an individual associated with a no longer valid address data, the request for help message for determining whether a different address data associated with the individual is available;

and,

wherein the contact processor compares the personal information with personal information associated with the stored address data forwards the request for help message to the different address data when the comparison indicates that different address data associated with the individual is available.

19. A method for automatically updating electronic address data comprising the steps of:

transmitting from at least a computer a keep in touch electronic message to a plurality of address data stored within a plurality of address books;

comparing the plurality of address data within the plurality of address books;

when a result of the comparison indicates that at least one identical address data is stored within other than one address book, automatically tagging the identical address data within the other than one address book where the at least one identical address data is stored; and

,

providing the keep in touch message to the plurality of address data and to one of the identical address data.

20. A method for automatically updating electronic address data according to claim 19 comprising the step of inserting a time value indicative of at least one of a time and date where the keep in touch electronic message was transmitted from the at least one computer.

21. A method for automatically updating electronic address data according to claim 20 comprising the steps of:

storing the time value for determining a time frame; and

,

preventing a further keep in touch message to be transmitted to the plurality of address data stored within the plurality of address books when the time value indicates that the further keep in touch message is to be transmitted within the determined time frame.

22. A method for automatically updating electronic address data according to claim 21 comprising the steps of:

when the time value indicates that the further keep in touch message is to be transmitted outside the determined time frame, transmitting the further keep in touch message;

erasing the time value; and

,

storing a new time value indicative of at least one of a time and date when the further keep in touch electronic message was transmitted from the at least one computer.

23. An electronic mail server comprising:

a memory storage medium for storing a plurality of address books for storing address data therein;

a processor for generating a keep in touch message and for sending the keep in touch message to the plurality of address data stored within the plurality of address books;

a contact coordinator for comparing the address data from the plurality of address books to which the keep in touch message is to be sent such that when an address data associated to an individual appears within other than one address book from the plurality of address books, the address data associated to the individual is tagged; and

,

a gate for filtering the tagged identical address data associated to the individual such that the keep in touch message is sent once to the individual.

24. An electronic mail server according to claim 23 comprising a clock for providing at least one of a time and date value indicative of at least one of the time and date when a keep in touch message was sent.