Collaborative conversation channels
First Claim
1. A method for facilitating communications among persons in an enterprise, the method comprising:
- defining communities within an enterprise;
associating collaborative conversation channels with the communities wherein each collaborative conversation channel is associated with a specific community;
providing access to collaborative conversation channels through a user interface, with each collaborative conversation channel having an associated set of message types;
receiving, through the user interface, a request to send a message having a selected message type within a selected one of the collaborative conversation channels; and
sending the message having the selected message type through the selected collaborative conversation channel.
3 Assignments
0 Petitions
Accused Products
Abstract
Systems and techniques to facilitate communications among individuals in an enterprise may use collaborative conversation channels that are associated with specific communities within the enterprise. In general, in one implementation, the technique includes defining communities within an enterprise and providing access to collaborative conversation channels through a user interface. Each collaborative conversation channel is associated with a specific community and has an associated set of message types. A request to send a message of a selected message type within one of the collaborative conversation channels may be received through the user interface. In response to the request, the message may be sent through the collaborative conversation channel.
108 Citations
35 Claims
-
1. A method for facilitating communications among persons in an enterprise, the method comprising:
-
defining communities within an enterprise;
associating collaborative conversation channels with the communities wherein each collaborative conversation channel is associated with a specific community;
providing access to collaborative conversation channels through a user interface, with each collaborative conversation channel having an associated set of message types;
receiving, through the user interface, a request to send a message having a selected message type within a selected one of the collaborative conversation channels; and
sending the message having the selected message type through the selected collaborative conversation channel. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
-
-
14. A system for supporting collaboration in an enterprise, the system comprising:
-
a portal accessible from a plurality of client devices;
a plurality of enterprise base systems; and
a collaborative conversation channel application for providing members of a community with access through the portal to message templates for a collaborative conversation channel associated with the community, wherein the community relates to a particular topic, the message templates allow users to select message types associated with the particular topic and the collaborative conversation channel allows users to send messages having the selected message type from each of the plurality of client devices to members of the community using the enterprise base systems. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
-
-
25. An article comprising a machine-readable medium storing instructions operable to cause one or more machines to perform operations comprising:
-
providing access to collaborative conversation channels through a user interface, with each collaborative conversation channel associated with a specific community and having an associated set of message types;
receiving, through the user interface, a request to access a template for a selected message type within one of the collaborative conversation channels; and
presenting the template for the selected message type through the user interface. - View Dependent Claims (26, 27, 28)
-
-
29. A method for facilitating communications among persons in an enterprise, the method comprising:
-
defining communities within an enterprise;
associating collaborative conversation channels with the communities, with each collaborative conversation channel associated with a specific community;
assigning a set of message types to each collaborative conversation channel;
receiving a user selection of a specific message type for a selected collaborative conversation channel and user input comprising content of a message of the selected message type; and
sending the message to members of the specific community associated with the selected collaborative conversation channel. - View Dependent Claims (30, 31, 32, 33, 34, 35)
-
Specification