Method and system for monitoring electronic transactions

• US 20040088238A1
• Filed: 11/01/2002
• Published: 05/06/2004
• Est. Priority Date: 11/01/2002
• Status: Abandoned Application

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: McCarthy, Kevin, Robbins, Tom, Dill, Walt, Hamian, Michael, Lyons, Dan, Dandrilli, Joe, Gilson, Kevin, Marx, Barbara, Trachtulec, Stephen
• Application Number:
  US10/286,667
• Publication Number:
  US 20040088238A1
• Time in Patent Office: Days
• US Class Current: 705/35
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

A method and system for monitoring electronic transactions, such as credit card transactions, to determine whether associated transaction costs, such as interchange fees, are being properly qualified. This is accomplished by monitoring for a “spike” in interchange qualifications and generating an alert when one or more spikes are detected. Spikes in interchange qualifications are defined as a variation in interchange qualifications compared with an historical level. The method and system may also monitor changes in cost or efficiency for other types of transactions in which the cost or efficiency of the transaction is based directly upon one or more variables.

Claims

1. A method for monitoring costs associated with at least one transaction, comprising:

receiving a set of data relating to at least one transaction;

identifying the cost of the at least one transaction based on said set of data; and

generating an alert based upon a variation of the cost of the transaction as compared to a predefined target transaction cost.

2. The method of claim 1, wherein the predefined target transaction cost is based upon historical transaction cost data.

3. The method of claim 1, wherein the predefined target transaction cost is based upon an average of transaction cost data for a period of time.

4. The method of claim 3, wherein the average is determined by transaction cost data generated on a predetermined day of a week for the preceding period of time.

5. The method of claim 1, wherein the alert is generated when the variation is greater than a threshold.

6. The method of claim 5, wherein the threshold relates to a predetermined number of transactions for which the associated costs varies with the predefined target transaction cost.

7. The method of claim 5, wherein the threshold relates to a predetermined minimum amount of variation in cost of the at least one transaction as compared to a predefined target transaction cost.

8. The method of claim 1, further comprising generating a report for indicating each alert generated.

9. The method of claim 8, wherein the report is in electronic format.

10. The method of claim 9, wherein the report may be manipulated to facilitate identification of at least one entity responsible for causing the variation.

11. The method of claim 1, wherein the at least one transaction relates to at least one credit card transaction.

12. The method of claim 1, wherein the cost of the transaction relates to an interchange fee.

13. The method of claim 1, wherein the at least one transaction relates to delivery services.

14. The method of claim 1, wherein the at least one transaction relates to parts ordering services.

15. The method of claim 1, wherein the at least one transaction relates to parts fulfillment services.

16. A method for monitoring costs associated with a plurality of transactions completed during a period of time, comprising:

receiving historical qualification cost data relating to costs associated with processing transactions completed before a period of time, wherein the historical data is associated with a plurality of level codes;

receiving current qualification cost data relating to costs associated with processing transactions completed during the period of time, wherein the historical data is associated with a plurality of level codes; and

comparing historical qualification cost data with current qualification cost data for at least one of the level codes to determine whether current transaction costs as compared to historical transaction costs varies by more than a predetermined threshold for at least one of the level codes.

17. The method of claim 16, wherein at least one of the level codes relates to historical qualification cost data and current qualification cost data associated with one or more entities involved in the transaction.

18. The method of claim 17, wherein at least one of the entities were involved in generating the historical qualification cost data or current qualification cost data.

19. The method of claim 17, wherein at least one of the entities were involved in receiving the historical qualification cost data or current qualification cost data.

20. The method of claim 16, wherein at least one of the level codes relates to a location of storage of historical qualification cost data or current qualification cost data.

21. The method of claim 16, wherein at least one of the level codes relates to a location of processing of historical qualification cost data or current qualification cost data.

22. The method of claim 16, wherein at least one of the level codes relates to a manner in which the historical qualification cost data or current qualification cost data were received.

23. The method of claim 16, further comprising generating at least one alert upon determining that the comparison of the historical qualification cost data with current qualification cost data for each of the level codes varies by more than a predetermined threshold for at least one of the level codes.

24. The method of claim 23, further comprising identifying the source of the variation by more than a predetermined threshold based upon identifying the at least one level codes for which the at least one alerts were generated.

25. The method of claim 16, wherein the historical qualification cost data that is compared to the current qualification cost data is qualification cost data generated on a predetermined day of a week for a preceding period of time.

26. The method of claim 23, further comprising generating a report for indicating each alert generated.

27. The method of claim 26, wherein the report is in electronic format.

28. The method of claim 27, wherein the report may be manipulated to facilitate identification of entity causing the variation by more than a predetermined threshold for at least one of the level codes.

29. The method of claim 16, wherein the transactions relates to credit card transactions.

30. The method of claim 16, wherein the historical qualification cost data and the current qualification cost data relate to interchange fees.

31. The method of claim 16, wherein the transactions relate to delivery services.

32. The method of claim 16, wherein the transactions relate to parts ordering services.

33. The method of claim 16, wherein the transactions relate to parts fulfillment services.

34. A method for monitoring efficiency associated with at least one transaction, comprising:

receiving a set of data relating to at least one transaction;

identifying the efficiency of the at least one transaction based on said set of data; and

generating an alert based upon a variation of the efficiency of the transaction as compared to a predefined target transaction efficiency.

35. The method of claim 34, wherein the predefined target transaction efficiency is based upon historical transaction efficiency data.

36. The method of claim 34, wherein the efficiency is measured in terms of time to conduct the at least one transaction.

37. The method of claim 34, wherein the efficiency is measured in terms of cost to conduct the at least one transaction.

38. The method of claim 34, wherein the alert is generated when the variation is greater than a threshold.

39. The method of claim 38, wherein the threshold relates to a predetermined number of transactions for which the associated efficiency varies with the predefined target transaction efficiency.

40. The method of claim 38, wherein the threshold relates to a predetermined minimum amount of variation in efficiency of the at least one transaction as compared to a predefined target transaction efficiency.

41. The method of claim 34, further comprising generating a report for indicating each alert generated.

42. The method of claim 41, wherein the report is in electronic format.

43. The method of claim 42, wherein the report may be manipulated to facilitate identification of at least one entity responsible for causing the variation.

44. The method of claim 34, wherein the at least one transaction relates to at least one credit card transaction.

45. The method of claim 34, wherein the at least one transaction relates to delivery services.

46. The method of claim 34, wherein the at least one transaction relates to parts ordering services.

47. The method of claim 34, wherein the at least one transaction relates to parts fulfillment services.

48. A system for monitoring costs associated with at least one transaction, comprising:

at least one storage device for receiving a set of data relating to at least one transaction; and

at least one processor for identifying the cost of the at least one transaction based on said set of data, and for generating an alert based upon a variation of the cost of the transaction as compared to a predefined target transaction cost.

49. The system of claim 48, wherein the predefined target transaction cost is based upon historical transaction cost data.

50. The system of claim 48, wherein the predefined target transaction cost is based upon an average of transaction cost data for a period of time.

51. The system of claim 50, wherein the average is determined by transaction cost data generated on a predetermined day of a week for the preceding period of time.

52. The system of claim 48, wherein the alert is generated when the variation is greater than a threshold.

53. The system of claim 52, wherein the threshold relates to a predetermined number of transactions for which the associated costs varies with the predefined target transaction cost.

54. The system of claim 52, wherein the threshold relates to a predetermined minimum amount of variation in cost of the at least one transaction as compared to a predefined target transaction cost.

55. The system of claim 48, further comprising an output device for generating a report for indicating each alert generated.

56. The system of claim 55, wherein the report is in electronic format.

57. The system of claim 56, further comprising a user interface device for manipulating the report to facilitate identification of at least one entity responsible for the variation.

58. The system of claim 48, wherein the at least one transaction relates to at least one credit card transaction.

59. The system of claim 48, wherein the cost of the transaction relates to an interchange fee.

60. The system of claim 48, wherein the at least one transaction relates to delivery services.

61. The system of claim 48, wherein the at least one transaction relates to parts ordering services.

62. The system of claim 48, wherein the at least one transaction relates to parts fulfillment services.

63. A system for monitoring costs associated with a plurality of transactions completed during a period of time, comprising:

at least one storage device for receiving historical qualification cost data relating to costs associated with processing transactions completed before a period of time, wherein the historical data is associated with a plurality of level codes, and for receiving current qualification cost data relating to costs associated with processing transactions completed during the period of time, wherein the historical data is associated with a plurality of level codes; and

at least one processor for comparing historical qualification cost data with current qualification cost data for each of the level codes to determine whether current transaction costs as compared to historical transaction costs varies by more than a predetermined threshold for at least one of the level codes.

64. The system of claim 63, wherein at least one of the level codes relates to historical qualification cost data and current qualification cost data associated with one or more entities involved in the transaction.

65. The system of claim 64, wherein at least one of the entities were involved in generating the historical qualification cost data or current qualification cost data.

66. The system of claim 64, wherein at least one of the entities were involved in receiving the historical qualification cost data or current qualification cost data.

67. The system of claim 63, wherein at least one of the level codes relates to a location of storage of historical qualification cost data or current qualification cost data.

68. The system of claim 63, wherein at least one of the level codes relates to a location of processing of historical qualification cost data or current qualification cost data.

69. The system of claim 63, wherein at least one of the level codes relates to a manner in which the historical qualification cost data or current qualification cost data were received.

70. The system of claim 63, wherein the at least one processor is further configured for generating at least one alert upon determining that the comparison of the historical qualification cost data with current qualification cost data for each of the level codes varies by more than a predetermined threshold for at least one of the level codes.

71. The system of claim 70, wherein the at least one processor is further configured for identifying the source of the variation by more than a predetermined threshold based upon identifying the at least one level codes for which the at least one alerts were generated.

72. The system of claim 63, wherein the historical qualification cost data that is compared to the current qualification cost data is qualification cost data generated on a predetermined day of a week for a preceding period of time.

73. The system of claim 70, further comprising an output device for generating a report for indicating each alert generated.

74. The system of claim 73, wherein the report is in electronic format.

75. The system of claim 74, wherein the report may be manipulated to facilitate identification of entity causing the variation by more than a predetermined threshold for at least one of the level codes.

76. The system of claim 63, wherein the transactions relates to credit card transactions.

77. The system of claim 63, wherein the historical qualification cost data and the current qualification cost data relate to interchange fees.

78. The system of claim 63, wherein the transactions relate to delivery services.

79. The system of claim 63, wherein the transactions relate to parts ordering services.

80. The system of claim 63, wherein the transactions relate to parts fulfillment services.

81. A system for monitoring efficiency associated with at least one transaction, comprising:

at least one storage device for receiving a set of data relating to at least one transaction; and

at least one processor for identifying the efficiency of the at least one transaction based on said set of data, and for generating an alert based upon a variation of the efficiency of the transaction as compared to a predefined target transaction efficiency.

82. The system of claim 81, wherein the predefined target transaction efficiency is based upon historical transaction efficiency data.

83. The system of claim 81, wherein the efficiency is measured in terms of time to conduct the at least one transaction.

84. The system of claim 81, wherein the efficiency is measured in terms of cost to conduct the at least one transaction.

85. The system of claim 81, wherein the alert is generated when the variation is greater than a threshold.

86. The system of claim 85, wherein the threshold relates to a predetermined number of transactions for which the associated efficiency varies with the predefined target transaction efficiency.

87. The system of claim 85, wherein the threshold relates to a predetermined minimum amount of variation in efficiency of the at least one transaction as compared to a predefined target transaction efficiency.

88. The system of claim 81, further comprising an output device for generating a report for indicating each alert generated.

89. The system of claim 88, wherein the report is in electronic format.

90. The system of claim 89, further comprising a user interface device for manipulating the report to facilitate identification of at least one entity responsible for causing the variation.

91. The system of claim 81, wherein the at least one transaction relates to at least one credit card transaction.

92. The system of claim 81, wherein the at least one transaction relates to delivery services.

93. The system of claim 81, wherein the at least one transaction relates to parts ordering services.

94. The system of claim 81, wherein the at least one transaction relates to parts fulfillment services.