Method of facilitating access to IP-based emergency services
First Claim
1. A method of facilitating access to emergency services comprising:
- establishing an instant connection with an emergency service center (ESC) when a user requests emergency help; and
delivering a help request message in a TCP/IP (Transmission Control Protocol/Internet Protocol) format to the ESC in response to the user'"'"'s request for the emergency help.
1 Assignment
0 Petitions
Accused Products
Abstract
A method for reporting a user'"'"'s emergency condition by sending an emergency help request message in a TCP/IP format to an emergency service center (ESC). The help request message may be sent over the Internet to advantageously harness the data transmission resources provided by the Internet. A support service provider may commercially provide such an emergency reporting service to a group of subscribers. The service provider may receive emergency requests from the subscribers and may send those requests over the Internet to the emergency service center. The service provider may also convert any non-TCP/IP message received from the subscriber into a TCP/IP message prior to sending the message to the ESC. A per-usage fee or a flat subscription fee may be charged by the service provider to allow users to report emergency conditions over the Internet. The support service provider thus coordinates the emergency help on behalf of the user. Internet-based emergency message delivery may be useful in many situations, for example, when the person in need of help is mute, disabled or in a situation that prevents the person from orally requesting emergency help from the ESC.
147 Citations
38 Claims
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1. A method of facilitating access to emergency services comprising:
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establishing an instant connection with an emergency service center (ESC) when a user requests emergency help; and
delivering a help request message in a TCP/IP (Transmission Control Protocol/Internet Protocol) format to the ESC in response to the user'"'"'s request for the emergency help. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method of providing access to emergency services comprising:
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providing an emergency contact means to a user;
establishing an instant connection with an emergency service center (ESC) when the user activates the emergency contact means; and
delivering a help request message in a TCP/IP (Transmission Control Protocol/Internet Protocol) format to the ESC. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21)
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22. A method of providing access to emergency services comprising:
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offering a subscription-based emergency support service;
establishing an instant connection with an emergency service center (ESC) when a subscriber of the emergency support service requests emergency help; and
informing the ESC about the emergency help requested by the subscriber by delivering a help request message in a TCP/IP (Transmission Control Protocol/Internet Protocol) format to the ESC. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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Specification