Data analysis system and method

• US 20040103020A1
• Filed: 11/18/2003
• Published: 05/27/2004
• Est. Priority Date: 11/19/2002
• Status: Active Grant

• Current Assignee: Guest Technologies
• Original Assignee: Safetzone Technologies
• Inventors: Couch, Eric, Giraldin, Patrick W., Giraldin, Timothy W., Crowley, Martin F., Kelly, Regan E., Gross, Y-Tin
• Granted Patent: US 7,114,647 B2
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07C 11/00 Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
• CPC Class Codes: G07C 2011/02 related to amusement parks
• CPC Class Codes: G07C 2011/04 related to queuing systems
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: G07C 9/28 the pass enabling tracking or indicating presence

Abstract

A system and method of communication for a confined area of a facility are disclosed. Personal identification information of a guest is received into at least one of a set of stations distributed throughout the confined area to register the guest. Demographic information regarding the registered guest is received. The movement of the guest is monitored over time, and the guest movement information is stored. Reports are created on the demographic and movements of the guest.

Claims

1. A method of communication for a confined area of a facility, comprising:

receiving personal identification information of a guest into at least one of a set of stations distributed throughout the confined area;

receiving demographic information regarding the registered guest;

monitoring movement of the guest over time within the confined area;

storing guest movement information; and

creating reports on the demographics and movements of the guest.

2. A method according to claim 1, further including storing information relating to the cashless spending history of the guest at various stations throughout the confined area.

3. A method according to claim 2, further including determining spending habits of the guest in response to the stored cashless spending history.

4. A system method according to claim 1, further including sorting information relating to habits of the guest while using the facility as to the demographic information of the guest.

5. A method according to claim 4, further including storing attraction reservations entered by the guest.

6. A method according to claim 5, further including creating reports on the cashless spending habits of the guest and on the attraction reservations made by the guest.

7. A system of communication for a confined area of a facility, comprising:

means for receiving personal identification information of a guest into at least one of a set of stations distributed throughout the confined area;

means for receiving demographic information regarding the registered guest;

means for monitoring movement of the guest over time within the confined area;

means for storing guest movement information; and

means for creating reports on the demographics and movements of the guest.

8. A system according to claim 7, further including means for storing information relating to the cashless spending history of the guest at various stations throughout the confined area.

9. A system according to claim 8, further including means for determining spending habits of the guest in response to the stored cashless spending history.

10. A system according to claim 7, further including means for sorting information relating to habits of the guest while using the facility as to the demographic information of the guest.

11. A system according to claim 10, further including means for storing attraction reservations entered by the guest.

12. A system according to claim 11, further including means for creating reports on the cashless spending habits of the guest and on the attraction reservations made by the guest.

13. A software system of communication for a confined area of a facility, comprising:

module for receiving personal identification information of a guest into at least one of a set of stations distributed throughout the confined area;

module for receiving demographic information regarding the registered guest;

module for monitoring movement of the guest over time within the confined area;

module for storing guest movement information; and

module for creating reports on the demographics and movements of the guest.

14. A software system according to claim 13, further including module for storing information relating to the cashless spending history of the guest at various stations throughout the confined area.

15. A software system according to claim 14, further including module for determining spending habits of the guest in response to the stored cashless spending history.

16. A software system according to claim 13, further including module for sorting information relating to habits of the guest while using the facility as to the demographic information of the guest.

17. A software system according to claim 16, further including module for storing attraction reservations entered by the guest.

18. A software system according to claim 17, further including module for creating reports on the cashless spending habits of the guest and on the attraction reservations made by the guest.