Communication address re-direction system for a mobile communication device

• US 20040198354A1
• Filed: 01/23/2003
• Published: 10/07/2004
• Est. Priority Date: 10/31/2002
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Siemens Medical Solutions USA Incorporated (Siemens AG)
• Inventors: Pettine, Richard Jr.
• Granted Patent: US 7,336,950 B2
• Time in Patent Office: Days
• US Class Current: 455/435.1
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 76/20 Manipulation of established connections
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support

Abstract

A system and corresponding method supports voice communication using a mobile communication device employing a single user associated identification code in different relatively remote locations. A mobile communication device communicates a registration message to an access system at a first remote location using a wireless communication mode responsive to a user registration command via a displayed user interface image. The registration message includes a user associated identification code and security information. The registration message enables the access system to identify the user and to divert voice communication from a first telephone number, linked with a physical address of a second remote location that is associated with the user associated identification code, to the mobile communication device at the first remote location. The mobile communication device receives a response message indicating a status of the diversion of voice communication from the first telephone number linked with the physical address of the second remote location to the mobile communication device at the first remote location.

Claims

1. A method supporting voice communication using a mobile communication device employing a single user associated identification code in different relatively remote locations, comprising the steps of:

at a first remote location,

communicating at least one registration message to an access system from a mobile communication device using a wireless communication mode, in response to a user registration command via a displayed user interface image, said at least one registration message, including a user associated identification code and security information and being suitable for enabling said access system to identify said user and to divert voice communication from a first telephone number linked with a physical address of a second remote location associated with said user associated identification code to said mobile communication device at said first remote location; and

receiving a response message indicating status of said diversion of voice communication from said first telephone number linked with said physical address of said second remote location to said mobile communication device at said first remote location.

2. A method according to claim 1, wherein

said user associated identification code comprises at least one of, (a) a telephone number, (b) a user identifier, (c) an account number, (d) a user specific code, (e) an IP address.

3. A method according to claim 1, wherein

said mobile communication device comprises at least one of, (a) a laptop computer, (b) cordless telephone, (c) telephone and (d) personal digital assistant and (e) a portable processing device.

4. A method according to claim 1, wherein

said access system incorporates a database associating a user associated identification code with a telephone number and physical address associated with said second remote location enabling,

(a) said access system to initiate diversion of voice communication telephone calls, made to said first telephone number linked with said physical address of said second remote location associated with said user associated identification code, to said mobile communication device at said first remote location and

(b) creating of a record of calls made by said user from said mobile communication device at said first remote location, said record being used in automatically billing for said calls to a billing account associated with said first telephone number.

5. A method according to claim 1, including the step of

generating a voice prompt icon associated with a displayed user interface image item identifying at least one of, (a) medical information associated with a particular patient, (b) laboratory test results for a particular patient, (c) an order for a particular procedure to be performed associated with a particular patient and (d) other test results for a particular patient, and

initiating voice communication to a pre-populated second telephone number associated with said displayed user interface image item, in response to user selection of said voice prompt icon.

6. A method according to claim 1, wherein

said voice communication also comprises data communication and said user is a healthcare worker and including the step of

receiving data comprising at least one of, (a) medical information associated with a particular patient, (b) laboratory test results for a particular patient, (c) an order for a particular procedure to be performed associated with a particular patient and (d) other test results for a particular patient, said data being diverted from said first telephone number linked with said physical address of said second remote location to said mobile communication device at said first remote location.

7. A method according to claim 6, wherein

said healthcare worker comprises at least one of, (a) a physician, (b) a nurse, (c) a healthcare technician and (d) an administrative worker.

8. A method according to claim 1, wherein

said physical address includes at least one of, (a) a zip code and (b) another geographic location identifier and

said status indicates at least one of, (i) successful completion of diversion, (b) diversion is being implemented and (c) failure of said diversion.

9. A method according to claim 6, including the step of:

generating a voice prompt icon, associated with a displayed user interface image item identifying said data, enabling said healthcare worker to initiate voice communication to a pre-populated second telephone number associated with said displayed user interface image item, in response to user selection of said voice prompt icon and

creating a billing record for use in billing for said initiated voice communication call made by said healthcare worker from said mobile communication device at said first remote location to an account associated with said first telephone number.

10. A method according to claim 9, including the step of:

automatically pre-populating telephone numbers associated with a particular patient including at least one of, (a) a referring physician telephone number, (b) a patient telephone number, (c) a specialist telephone number, (d) a laboratory telephone number, (e) a pharmacy telephone number and (f) an x-ray or ECG or Imaging related telephone number.

11. A method according to claim 1, including the step of

said first telephone number linked with said physical address of said second remote location associated with said user associated identification code is an Internet compatible address supporting Internet communication.

13. A method according to claim 1, wherein said step of

creating a record of calls comprises recording at least one of, (a) a time, date and duration of individual calls, (b) said user associated identification code received in said registration message and (c) a source identifier identifying a source of an individual call diverted to said mobile communication device, and (d) a destination identifier identifying a destination of an individual call made from said mobile communication device.

12. A method for use in supporting voice communication using a mobile communication device employing a single user associated identification code in different relatively remote locations, comprising the steps of:

receiving at least one registration message from a mobile communication device using a wireless communication mode, said at least one registration message, including a user associated identification code and security information;

identifying a first telephone number linked with a physical address of a second remote location associated with said user associated identification code;

determining said mobile communication device is authorized to receive calls associated directed to said first telephone number using said received security information;

diverting voice communication from said first telephone number to said mobile communication device at said first remote location, in response to said authorization; and

creating a record of calls diverted from said first telephone number to said mobile communication device at said first remote location.

14. A communication system for a healthcare provider comprising:

a first local communication system having at least one first access point and providing wireless communication services to a first geographic area;

a second local communication system having at least one second access point and providing wireless communication services to second geographic area;

a database electrically coupled to the first local communication system and the second local communication system and adapted to store user specific information;

a controller electrically coupled to the first local communication system and the second local communication system, and adapted to control communications for the first local communication system and the second local communication system;

a mobile communication device adapted to move between the first geographic area and the second geographic area, and adapted to wirelessly communicate with one of the first access point and the second access point when located in the first geographic area and the second geographic area, respectively, responsive to the user specific information, wherein the mobile communication device includes a healthcare software application and a communication software application, wherein the healthcare software application includes information related to patients under the care of the healthcare provider, wherein the communication software application includes communication functions, and wherein the communication functions are integrated with the information related to the patients.

15. A communication system according to claim 14, wherein the user specific information further comprises at least one of:

a telephone number, a user identifier, an account number, a user specific code, and an Internet protocol address.

16. A communication system according to claim 14, wherein the communication software application further comprises:

a phone number generator adapted to automatically generate a phone number associated with the information related to the patients.

17. A communication system according to claim 16 wherein mobile communication device further comprises:

a display adapted to present an icon associated with the information related to the patients, wherein the phone number generator automatically generates the phone number responsive to a user of the mobile communication device selecting the icon.

18. A mobile communication device comprising:

a wireless transceiver adapted to wirelessly communicate with one of a first access point, associated with a first local communication system in a first geographic area, and a second access point, associated with a second local communication system in a second geographic area, when the mobile communication device is located in the first geographic area and the second geographic area, respectively;

a healthcare software application including information related to patients under the care of the healthcare provider; and

a communication software application including communication functions,

wherein the communication functions are integrated with the information related to the patients.

19. A mobile communication device according to claim 18, wherein the communication software application further comprises:

a phone number generator adapted to automatically generate a phone number associated with the information related to the patients.

20. A mobile communication device according to claim 19 further comprising:

a display adapted to present an icon associated with the information related to the patients, wherein the phone number generator automatically generates the phone number responsive to a user of the mobile communication device selecting the icon.