Method and system for enhancing venue participation by venue participants

• US 20040224703A1
• Filed: 05/09/2003
• Published: 11/11/2004
• Est. Priority Date: 05/09/2003
• Status: Abandoned Application

• Current Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Takaki, Steven M., Bunch, Steve R., Bruner, John D., Schmidt, Ronald J.
• Application Number:
  US10/435,269
• Publication Number:
  US 20040224703A1
• Time in Patent Office: Days
• US Class Current: 455/457
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

A method and system for enhancing venue participation provides venue information to participants. The system includes a network element (14) and a plurality of wireless devices (10). The wireless device (10) includes a controller (30) operative to receive venue participant-based optimization data (42) and venue-specific map data (44). The venue participant-based optimization data (42) is associated with at least the venue-specific map data (44), and the venue-specific map data (44) is associated with at least wireless device location data (46). The controller (30) is operative to display the venue participant-based optimization data (42) and the venue-specific map data (44) data on a display (34).

Claims

1. A wireless device for enhancing venue participation by venue participants, the wireless device including a display, the wireless device comprising:

a controller operative to receive venue participant-based optimization data and venue-specific map data, wherein the venue participant-based optimization data is associated with at least the venue-specific map data, and wherein the venue-specific map data is associated with at least wireless device location data, the controller also operative to display the venue participant-based optimization data and the venue-specific map data on the display.

2. The wireless device according to claim 1 wherein the controller dynamically updates the venue participant-based optimization data, that is displayed, based on real-time changes of venue participant data while the venue-specific map data is not updated on the display.

3. The wireless device according to claim 1 wherein the venue participant-based optimization data represents real-time incentive data displayed on the display to affect participant traffic flow within a venue.

4. The wireless device according to claim 1 wherein the controller causes the venue participant-based optimization data and the venue-specific map data to be displayed in accordance with at least one of:

the venue participant-based optimization data and the venue-specific map data are displayed separately on the display, the venue participant-based optimization data and the venue-specific map data appear superimposed on the display; and

the venue participant-based optimization data and the venue-specific map data periodically alternate on the display.

5. The wireless device according to claim 1 wherein the controller receives at least one of:

a user-initiated dispose map command, and a dispose map command from a network element for indicating whether the venue participant-based optimization data and the venue-specific map data should be disposed.

6. The wireless device according to claim 1 wherein the controller causes the venue participant-based optimization data to be displayed according to a plurality of visual attributes, wherein each of the plurality of visual attributes corresponds to a different venue activity, and wherein the visual attributes include at least one of colors, patterns, and designs.

7. The wireless device according to claim 1 wherein user-specific information is selected from the group consisting of user identification data, length of stay data, number in party data, ages of members data, event preference data, demographics data, venue-specific map data, software version data, base software engine version data, payment method data and security identification data, wherein the controller provides user-specific information for a network element to facilitate generation of user-specific venue participant based optimization data.

8. The wireless device according to claim 1 including:

at least one of a wireless local access network transceiver, and a wireless wide area network transceiver coupled to the controller, and wherein the venue-specific map data is selected from the group consisting of;

amusement park map data, museum map data, convention center map data, zoo map data, and campus map data, and wherein the venue participant-based optimization data is selected from the group consisting of;

delayed queue wait time data, real-time queue wait time data, direction data, location data, traffic data, coupon data, advertising data, emergency message data, venue attraction data, and wherein the venue participant-based optimization data is presented as a sound.

9. The wireless device of claim 1 wherein the controller includes at least one processing device, the wireless device including:

memory having stored therein instructions executable by the at least one processing device that causes the at least one processing device to;

receive venue participant-based optimization data, and venue-specific map data, wherein the venue participant-based optimization data is associated with at least the venue-specific map data, and wherein the venue-specific map data is associated with at least wireless device location data, the controller is also operative to display the venue participant-based optimization data and the venue-specific map data on the display.

10. A network element for enhancing venue participation by venue participants comprising:

a venue participant-based optimization data generator that utilizes optimization rule information to generate venue participant-based optimization data based on at least real-time venue participant data and wireless device location data, wherein the venue participant-based optimization data generator determines venue-specific map data based on received wireless device location data, and that sends the venue-specific map data to a wireless device for display by the wireless device.

11. The network element of claim 10 wherein:

the venue participant-based optimization data generator sends venue-specific map data to the wireless device if the wireless device has moved outside of a current map area and the wireless device does not have the valid venue-specific map data;

the venue participant-based optimization data generator sends venue participant-based optimization data to the wireless device if the wireless device has not left the venue.

12. A method for enhancing venue participation by venue participants, the method comprising:

receiving, by a wireless device, venue-specific map data, wherein the venue-specific map data is associated with at least wireless device location data;

receiving, by the wireless device, venue participant-based optimization data, wherein the venue participant-based optimization data is associated with the venue-specific map data; and

displaying the venue-specific map data and the venue participant-based optimization data.

13. The method according to claim 12 including dynamically updating the venue participant-based optimization data, that is displayed, based on real-time changes of venue participant data, while the venue-specific map data is not updated on the display.

14. The method according to claim 12 wherein the venue participant-based optimization data represents real-time incentive data displayed on the display to affect participant traffic flow within a venue.

15. The method according to claim 12 including displaying the venue participant-based optimization data and the venue-specific map data in accordance with at least one of:

displaying the venue participant-based optimization data and the venue-specific map data separately, displaying the venue participant-based optimization data and the venue-specific map data appear superimposed on the display;

displaying the venue participant-based optimization data and the venue-specific map data periodically alternating on the display, and presenting the venue participant-based optimization data as sound.

16. The method according to claim 12 including receiving at least one of:

a user-initiated dispose map command, and a dispose map command from a network element, for indicating whether the venue participant-based optimization data and venue-specific map data should be disposed.

17. The method according to claim 12 including displaying the venue participant-based optimization data according to a plurality of visual attributes, wherein each visual attribute corresponds to a different venue activity, and wherein the visual attributes include at least one of colors, patterns, and designs.

18. The method according to claim 12 wherein user-specific information is selected from the group consisting of user identification data, length of stay data, number in party data, ages of members data, event preference data, demographics data, venue-specific map data, software version data, base software engine version data, payment method data and security identification data, the method including providing user-specific information for a network element to facilitate generation of user-specific venue participant-based optimization data.

19. The method according to claim 12 comprising:

receiving a venue-specific query for user-specific information;

presenting the venue-specific query for user-specific information to a display;

sending user-specific information in response to the venue-specific query;

sending wireless device location data in response to receiving the venue-specific query;

updating a storage device with the venue-specific map data if the storage device does not have valid venue-specific map data;

updating the storage device with the venue participant-based optimization data if the storage device does not have valid venue participant-based optimization data;

displaying the venue participant-based optimization data and the venue-specific map data in accordance with at least one of;

displaying the venue participant-based optimization data and the venue-specific map data separately, the venue participant-based optimization data and the venue-specific map data appear superimposed on the display; and

the venue participant-based optimization data and the venue-specific map data periodically alternate on the display; and

disposing of the venue participant-based optimization data and the venue-specific map data based on receiving at least one of;

a user-initiated dispose map command, and a dispose map command from a network element.

20. The method according to claim 12, wherein:

the venue-specific map data is selected from the group consisting of;

amusement park map data, museum map data, convention center map data, zoo map data, and campus map data, and

the venue participant-based optimization data is selected from the group consisting of;

delayed queue wait time data, real-time queue wait time data, direction data, location data, traffic data, coupon data, advertising data, emergency message data, and venue attraction data.

21. A method for generating venue participant-based optimization data for enhancing venue participation by venue participants comprising:

sending venue-specific map data based on received wireless device location data;

generating venue participant-based optimization data based on optimization rule information, at least real-time venue participant data and wireless device location data; and

sending the venue participant-based optimization data to a wireless device.

22. The method of claim 21 comprising:

sending venue participant-based optimization data to the wireless device if the wireless device has not left the venue; and

sending valid venue-specific map data to the wireless device if the wireless device has moved outside of a current map area and the wireless device does not have the valid venue-specific map data.

23. The method of claim 21 including dynamically updating the venue participant-based optimization data based on real-time changes of venue participant data.

24. The method of claim 21 wherein the predetermined optimization rule assesses and determines at least one of:

venue profitability, traffic management, event capacity, throughput, a level of service, and queue length.

25. The method of claim 21 comprising:

sending selectable level of service data to a wireless device corresponding to a level of venue participant-based optimization data;

receiving a selected level of service data corresponding to the selected level of venue participant-based optimization data; and

sending the venue participant-based optimization data in accordance with the selected level of service data in exchange for consideration.