Computer-implemented workflow replayer system and method
First Claim
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1. A computer-implemented method for a user to view historical workflow data, comprising the steps of:
- receiving historical workflow criteria from a user;
retrieving historical workflow data from a database based upon the received criteria;
wherein the retrieved historical workflow data includes workflow data collected from an earlier time period during processing of a workflow item;
providing data based upon the retrieved historical workflow data so that, based upon the provided data, a user interface can be generated that is operable to visually replay the historical workflow data;
wherein the provided data is used to progress in time the replaying of the historical workflow data.
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Abstract
Systems and methods for replaying historical workflow information. Workflow information is collected while tasks and documents are being processed. The collected workflow information is stored in a database so that at a later point in time, the historical workflow information may be retrieved and provided to a user. Through computer-human interfaces, the user can move forwards and/or backwards while replaying the collected historical workflow information.
91 Citations
48 Claims
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1. A computer-implemented method for a user to view historical workflow data, comprising the steps of:
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receiving historical workflow criteria from a user;
retrieving historical workflow data from a database based upon the received criteria;
wherein the retrieved historical workflow data includes workflow data collected from an earlier time period during processing of a workflow item;
providing data based upon the retrieved historical workflow data so that, based upon the provided data, a user interface can be generated that is operable to visually replay the historical workflow data;
wherein the provided data is used to progress in time the replaying of the historical workflow data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47)
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48. A computer-implemented apparatus for a user to view historical workflow data, comprising:
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means for retrieving historical workflow data from a database;
wherein the retrieved historical workflow data includes workflow data collected from an earlier time period during processing of a workflow item;
means for providing data based upon the retrieved historical workflow data so that a user interface can be generated, based upon the provided data, that is operable to replay the historical workflow data;
wherein the provided data allows the user interface to advance in time the replaying of the historical workflow data.
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Specification