Method and system for measuring work productivity
First Claim
1. A system for measuring work productivity comprising:
- an activities-recording computer;
a first memory device in communication with the activities-recording computer, the first memory device having at least a first to-do list stored therein;
at least a first technician computer in communication with the activities-recording computer, the first technician computer being operated by a first technician;
at least a first display monitor connected to the first technician computer;
at least a first input device connected to the first technician computer;
and wherein the activities computer retrieves the first to-do list from the first memory device and sends it to the first technician computer, the first technician computer causing the first to-do list to be displayed on the first display monitor, and wherein if the first technician selects an item on the displayed to-do list with the input device, the first technician computer sends an indication of the selection to the activities-recording computer and the activities-recording computer causes the indication to be stored in the first memory device.
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Accused Products
Abstract
A productivity measurement method and system in which work item status, exceptions, work item jeopardy and related information are automatically recorded and updated in a database in real-time as tasks are being performed. To-do lists are displayed on the worker'"'"'s computer so that when the worker selects an item to begin working on it, an indication that the item has been selected is stored in an activities table in a database along with an indication of the time of the selection. As exceptions are encountered, the worker makes selections from the display to indicate that an exception has been encountered and the type of exception. An indication of the type of exception and the time that the exception selection was made are stored in the activities table. All of this activity information is automatically processed in real-time. Productivity reports can be automatically generated at any time from this information.
35 Citations
29 Claims
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1. A system for measuring work productivity comprising:
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an activities-recording computer;
a first memory device in communication with the activities-recording computer, the first memory device having at least a first to-do list stored therein;
at least a first technician computer in communication with the activities-recording computer, the first technician computer being operated by a first technician;
at least a first display monitor connected to the first technician computer;
at least a first input device connected to the first technician computer;
and wherein the activities computer retrieves the first to-do list from the first memory device and sends it to the first technician computer, the first technician computer causing the first to-do list to be displayed on the first display monitor, and wherein if the first technician selects an item on the displayed to-do list with the input device, the first technician computer sends an indication of the selection to the activities-recording computer and the activities-recording computer causes the indication to be stored in the first memory device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for measuring work productivity comprising:
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storing a first to-do list in a first memory device, the first to-do list including a listing of work items that need to be performed; and
with an activities-recording computer, retrieving the first to-do list from the first memory device and sending the first to-do list to a first technician computer that causes the first to-do list to be displayed on a first display monitor connected to the first technician computer. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A computer program for measuring work productivity, the program being embodied on a computer-readable medium, the program comprising:
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a first code segment for storing a first to-do list in a first memory device; and
a second code segment for retrieving the first to-do list from the first memory device and initiating sending of the first to-do list to a first technician computer. - View Dependent Claims (25, 26, 27, 28, 29)
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Specification