Systems and methods for facilitating communications involving hearing-impaired parties
First Claim
Patent Images
1. A method for providing communication services, comprising:
- receiving a first telephone call from a first hearing party, the first telephone call having a terminating number corresponding to a telephone number associated with a hearing-impaired party, forwarding the first telephone call to a first communication assistant; and
establishing a communication link from the first communication assistant to the hearing-impaired party based on the terminating number.
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Accused Products
Abstract
A method for providing communication services for the hearing-impaired may include receiving a telephone call having a terminating number associated with a hearing-impaired party. The method may also include forwarding the telephone call to a communication assistant and establishing a communication link from the communication assistant to the hearing-impaired party based on the terminating number.
80 Citations
48 Claims
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1. A method for providing communication services, comprising:
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receiving a first telephone call from a first hearing party, the first telephone call having a terminating number corresponding to a telephone number associated with a hearing-impaired party, forwarding the first telephone call to a first communication assistant; and
establishing a communication link from the first communication assistant to the hearing-impaired party based on the terminating number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 40, 41)
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10. A system, comprising:
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a server configured to;
receive a first telephone call from a first hearing party, the first telephone call having a terminating number, identify a communication assistant, and forward the first telephone call; and
a first device associated with the communication assistant, the first device being configured to;
receive the forwarded first telephone call, and establish a communication link with a hearing-impaired party based on the terminating number. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 42, 43)
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21. A system, comprising:
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means for receiving a telephone call from a hearing party, the telephone, call having a terminating number corresponding to a telephone number assigned to a hearing-impaired party;
means for forwarding the telephone call to a first device; and
means for establishing a communication link from the first device to the hearing-impaired party based on the terminating number. - View Dependent Claims (22, 23, 44)
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24. A method, comprising:
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receiving a first telephone call from a first party, the first telephone call having a terminating number corresponding to a telephone number associated with a hearing-impaired party;
identifying a first communication method associated with the hearing-impaired party, and establishing a communication link to the hearing-impaired party using the first communication method. - View Dependent Claims (25, 26, 27, 28, 29, 30, 45, 46)
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31. A method, comprising:
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receiving first information identifying at least one method by which a hearing-impaired party wishes to communicate;
receiving second information identifying an order with respect to attempting to establish communications with the hearing-impaired party via the at least one method; and
storing the first and second information. - View Dependent Claims (32, 33, 34, 35)
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36. A system, comprising:
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processing logic configured to;
receive first information identifying at least one method by which a hearing-impaired party wishes to communicate, and receive second information identifying an order with respect to attempting to establish communications with the hearing-impaired party via the at least one method; and
a memory configured to;
store the first and second information. - View Dependent Claims (37, 38, 39)
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47. A method for providing communication services, comprising:
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receiving a telephone call from a hearing party, the telephone call having a terminating number corresponding to a telephone number associated with a hearing-impaired party;
forwarding the telephone call to a communication assistant;
attempting to establish a communication link to the hearing-impaired party; and
storing a message for the hearing-impaired party when the communication link is not established. - View Dependent Claims (48)
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Specification