Method and apparatus for increasing the reliability of an emergency call communication network
First Claim
1. An emergency services network for providing emergency services, the emergency services network comprising:
- a plurality of emergency services connected to a transport network;
a plurality of resources connected to the transport network, wherein one of the plurality of resources, responsive to receiving a retrieval key from a conforming emergency system, transmits the retrieval key to the transport network; and
an SNR system connected to the transport network, the SNR system receives the retrieval key over the transport network, identifies at least one of the emergency services that corresponds with the retrieval key, and initiates the transfer of the retrieval key to the identified emergency services.
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Accused Products
Abstract
The invention includes an emergency services network comprising a plurality of resources, a plurality of emergency services, and a Service/Name Resolution (SNR) system connected to a transport network. In operation, one of the resources receives a retrieval key for an emergency event from a conforming emergency system. The resource transmits the retrieval key to the transport network. The SNR system receives the retrieval key over the transport network and identifies at least one of the emergency services corresponding with the retrieval key. The SNR system initiates the transfer of the retrieval key to the identified emergency services. The identified emergency services then perform services corresponding with the retrieval key.
170 Citations
80 Claims
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1. An emergency services network for providing emergency services, the emergency services network comprising:
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a plurality of emergency services connected to a transport network;
a plurality of resources connected to the transport network, wherein one of the plurality of resources, responsive to receiving a retrieval key from a conforming emergency system, transmits the retrieval key to the transport network; and
an SNR system connected to the transport network, the SNR system receives the retrieval key over the transport network, identifies at least one of the emergency services that corresponds with the retrieval key, and initiates the transfer of the retrieval key to the identified emergency services. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A method of operating an emergency services network for providing emergency services, the emergency services network comprising a plurality of resources, a plurality of emergency services, and an SNR system connected to a transport network, the method comprising the steps of:
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receiving a retrieval key in one of the plurality of resources from a conforming emergency system (CES);
transmitting the retrieval key from the one resource to the transport network; and
receiving the retrieval key in the SNR system over the transport network, identifying at least one of the emergency services that corresponds with the retrieval key, and initiating the transfer of the retrieval key to the identified emergency services. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54)
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55. An SNR system for an emergency services network, the SNR system comprising:
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a database comprising a directory correlating retrieval keys to emergency services in the emergency services network; and
a processing system connected to the database, the processing system, responsive to receiving a retrieval key, accesses the database to identify at least one of a plurality of emergency services in the emergency services network that corresponds with the retrieval key, and initiates the transfer of the retrieval key to the identified emergency services. - View Dependent Claims (56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67)
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68. A method of operating an SNR system for an emergency services network, the SNR system comprising a database having a directory that correlates retrieval keys to emergency services in the emergency services network, the method comprising the steps of:
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receiving a retrieval key;
accessing the database to identify at least one of a plurality of emergency services in the emergency services network that corresponds with the retrieval key; and
initiating the transfer of the retrieval key to the identified emergency services. - View Dependent Claims (69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80)
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Specification