Multi-network monitoring architecture

• US 20050235058A1
• Filed: 10/08/2004
• Published: 10/20/2005
• Est. Priority Date: 10/10/2003
• Status: Abandoned Application

• Current Assignee: N-Able Technologies International Incorporated
• Original Assignee: N-Able Technologies International Incorporated
• Inventors: Rackus, Phil, Fauteux, Jean, Carter, Claudiu, Gilbert, Adrian
• Application Number:
  US10/961,011
• Publication Number:
  US 20050235058A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/046 comprising network management agents or mobile agents therefor
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 43/12 Network monitoring probes
• CPC Class Codes: H04L 43/16 Threshold monitoring

Abstract

A network monitoring architecture for multiple computer network systems is disclosed. In particular, the network monitoring architecture includes an agent system installed within each computer network and a remote central management unit in communication with the agent system of each computer network. The agent systems collect data from key network devices that reside on the corresponding computer network, and send the collected data to the remote central management unit as a message through the Internet. The data from the computer networks are processed at the remote central management unit to determine imminent or actual failure of the monitored network devices. The appropriate technicians can be immediately notified by the central management unit through automatically generated messages.

Claims

1. A network monitoring architecture for a system having a computer network in communication with a public network, comprising:

an agent system installed within the computer network for collecting performance data thereof and for transmitting a message containing said performance data over the public network; and

,

a remote central management unit geographically spaced from the computer network for receiving the message and for applying a predefined rule upon said performance data, the remote central management unit providing a notification when a failure threshold corresponding to the predefined rule has been reached.

2. The network monitoring architecture of claim 1, wherein the system includes a plurality of distinct computer networks, each computer network having an agent system installed therein for collecting corresponding performance data, each agent system transmitting a respective message containing performance data to the remote central management unit.

3. The monitoring architecture of claim 1, wherein the public network includes the Internet.

4. The network monitoring architecture of claim 1, wherein the agent system includes at least one agent installed upon a component of the computer network for collecting the performance data.

5. The network monitoring architecture of claim 4, wherein the component includes a host system, and the performance data includes host system operation data.

6. The network monitoring architecture of claim 4, wherein the component includes a network system, and the performance data includes network services data.

7. The network monitoring architecture of claim 4, wherein the at least one agent includes

a module for collecting the performance data from the device,

a module management system for receiving the performance data from the module and for encapsulating the performance data in the message, and

a traffic manager for receiving and transmitting the message to the remote central management unit.

8. The network monitoring architecture of claim 7, wherein the module is selected from the group consisting of a CPU use module, an HTTP module, an updater module, a disk use module, a connection module, an SNMP module, an SMTP module, a POP3 module, an FTP module, an IMAP module, a Telnet module and an SSH module.

9. The network monitoring architecture of claim 7, wherein the message is encapsulated in a SOAP message format.

10. The network monitoring architecture of claim 7, wherein the traffic manager includes a queue for storing the message.

11. The network monitoring architecture of claim 1, wherein the agent system includes a plurality of probes for monitoring a plurality of devices of the computer network.

12. The network monitoring architecture of claim 11, wherein the plurality of probes are arranged in a nested configuration with respect to each other.

13. The network monitoring architecture of claim 1, wherein the remote central management unit includes

a data management system for extracting the performance data from the message and for providing an alert in response to the failure threshold being reached,

a data repository for storing the performance data received by the data management system and the predefined rule,

a notification system for generating a notification message in response to the alert, and

a user interface for configuring the predefined rule and the agent system configuration data, the data management system encapsulating and transmitting the agent system configuration data to the agent system.

14. A method of monitoring a computer network from a remote central management unit, the computer network having an agent system for collecting performance data thereof, and the remote central management unit having rules with corresponding failure thresholds for application to the performance data, the method comprising the steps of:

a) transmitting the performance data to the remote central management unit over a public network;

b) applying the rules to the performance data; and

c) providing a notification in response to the failure threshold corresponding to the rule being reached.

15. The method of claim 14, wherein the step of transmitting includes encapsulating the performance data into a message prior to transmission to the remote central management unit.

16. The method of claim 15, wherein the message is encapsulated in a SOAP messaging format.

17. The method of claim 15, wherein the step of applying is preceded by extracting the performance data from the message.

18. The method of claim 14, wherein the rules and corresponding failure thresholds are configured through a web-based user interface.

19. The method of claim 14, wherein the message is transmitted over the Internet.

20. The method of claim 14, wherein the performance data and rules are stored in a data repository of the remote central management unit.

21. The method of claim 14, wherein the notification can include email messaging.

22. The method of claim 14, wherein the notification can include wireless communication messaging.

23. The method of claim 14, further including a step of configuring the agent system.

24. The method of claim 23, wherein the step of configuring includes

i) setting configuration data through a web-based user interface, and

ii) transmitting the configuration data to the agent system.

25. The method of claim 24, wherein the configuration data is encapsulated in a SOAP message format.

26. An article of manufacture for controlling a data flow in a data network, the article of manufacture comprising:

at least one processor readable carrier and instructions carried on the at least one carrier;

wherein the instructions are configured to be readable from the at least one carrier by at least one processor and thereby cause the at least one processor to operate so as to monitor a computer network from a remote central management unit, the computer network having an agent system for collecting performance data thereof, and the remote central management unit having rules with corresponding failure thresholds for application to the performance data, by performing the steps of;

a) transmitting the performance data to the remote central management unit over a public network;

b) applying the rules to the performance data; and

c) providing a notification in response to the failure threshold corresponding to the rule being reached.

27. A signal embodied in a carrier wave and representing sequences of instructions which, when executed by at least one processor, cause the at least one processor to control a data flow so as to monitor a computer network from a remote central management unit, the computer network having an agent system for collecting performance data thereof, and the remote central management unit having rules with corresponding failure thresholds for application to the performance data, by performing the steps of:

a) transmitting the performance data to the remote central management unit over a public network;

b) applying the rules to the performance data; and

c) providing a notification in response to the failure threshold corresponding to the rule being reached.