TRAVEL SERVICE BROKER SYSTEM AND METHOD

• US 20050288974A1
• Filed: 05/16/2005
• Published: 12/29/2005
• Est. Priority Date: 08/23/2001
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Baranowski, James A., Laughlin, Michael Keith, Winterton, Andrew, McCulloch, Mark B.
• Application Number:
  US10/908,544
• Publication Number:
  US 20050288974A1
• Time in Patent Office: Days
• US Class Current: 705/6
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

An integrated travel service broker for facilitating transactions between travel inventory suppliers and buyers is disclosed. The system comprises a network with hub sites that provide a centralized connection for travel office point of service terminals and travel vendor databases and inventories. A user may purchase travel inventory by browsing a travel service broker database and a travel history database for travel itineraries, then selecting one of the travel itineraries and placing an order for travel services. The user also browses opaque bids placed in response to the order and selects one of the bids for purchase.

Claims

1. A travel service broker system for facilitating transactions among travel inventory suppliers and travel inventory buyers, the system comprising:

an integrated travel network;

a travel service broker database connected to the network, wherein the travel service broker database is configured for direct access by the travel inventory suppliers and the travel inventory buyers;

a travel history database connected to the network, wherein the travel history database is configured to store information about the transactions; and

a point of service terminal connected to the network, wherein the point of service terminal is configured to access the travel service broker database and the travel history database.

2. The travel service broker system of claim 1, further comprising a plurality of travel booking databases.

3. The travel service broker system of claim 2, wherein the plurality of travel booking databases comprise at least one of a traveler profile database, a passenger name record database, and a corporate negotiated programs database.

4. The travel service broker system of claim 1, further comprising a plurality of travel booking databases having a traveler profile database, wherein the traveler profile database comprises traveler preference data.

5. The travel service broker system of claim 1, further comprising a plurality of travel booking databases having a passenger name record database, wherein the passenger name record database comprises traveler itinerary data.

6. The travel service broker system of claim 3, further comprising a plurality of travel booking databases having a corporate negotiated programs database, wherein the corporate negotiated programs database comprises travel contract data.

7. The travel service broker system of claim 1, wherein the travel inventory suppliers comprise at least one of name brand carriers, consolidators, liquidators, and inventory purchasers.

8. The travel service broker system of claim 1, wherein the travel inventory buyers comprise corporate travel managers.

9. The travel service broker system of claim 1, wherein the point of service terminal is located at a site remote from the travel service broker database and the travel history database.

10. The travel service broker system of claim 9, wherein the remote site comprises a travel office.

11. The travel service broker system of claim 1 further comprising a plurality of travel vendors connected to the network.

12. The travel service broker system of claim 11, wherein the plurality of travel vendors comprise at least one of airline databases, car and hotel databases, train and bus databases, and frequent flyer systems.

13. The travel service broker system of claim 1, further comprising a plurality of user interfaces and a plurality of machine interfaces, wherein the user interfaces and the machine interfaces facilitate access to the travel service broker system for the travel inventory buyers and the travel inventory suppliers.

14. A method for purchasing travel inventory comprising:

browsing a travel service broker database and a travel history database for travel itineraries;

selecting one of the travel itineraries;

placing an order for travel services, wherein the order is based on the selected travel itinerary;

browsing a plurality of opaque bids placed in response to the order; and

selecting one of the plurality of bids for purchase.

15. The method of claim 14, further comprising registering to use a travel service broker system.

16. The method of claim 14, further comprising the step of modifying the selected travel itinerary based upon the purchased bid.