Collaborative interactive services synchronized with real events

• US 20060015923A1
• Filed: 09/03/2002
• Published: 01/19/2006
• Est. Priority Date: 09/03/2002
• Status: Abandoned Application

• Current Assignee: Accenture Global Services GmbH (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Hughes, Lucian P., Chuah, Mei
• Application Number:
  US10/235,031
• Publication Number:
  US 20060015923A1
• Time in Patent Office: Days
• US Class Current: 725/135
• CPC Class Codes: H04N 21/235 Processing of additional data, e.g. scrambling of additional data or processing content descriptors
• CPC Class Codes: H04N 21/435 Processing of additional data, e.g. decrypting of additional data, reconstructing software from modules extracted from the transport stream
• CPC Class Codes: H04N 21/47205 for manipulating displayed content, e.g. interacting with MPEG-4 objects, editing locally
• CPC Class Codes: H04N 21/8133 specifically related to the content, e.g. biography of the actors in a movie, detailed information about an article seen in a video program

Abstract

A collaborative interactive service is provided. Event messages are automatically generated and provided to a plurality of user devices via a networked communication environment, based on events of a subset of particular episodes of a plurality of episodes. User messages are received from the user devices via the networked communication environment, responsive to the generated event-based messages, and the received user messages are correlated to the events. The event messages are generated and provided based, in addition, on the user messages received and correlated. Association messages are received from the plurality of user devices, and the association messages are processed to determine the plurality of user devices and the subset of particular episodes.

Claims

1. A collaborative interactive service, comprising:

a) automatically generating and providing event messages to a plurality of particular user devices via a networked communication environment, based on events of a subset of particular episodes of a plurality of episodes and based on one or more social contexts of users in the networked communication environment, wherein at least one of the one or more social contexts of users is independent of the subset of particular episodes; and

b) receiving user messages from the particular user devices via the networked communication environment, responsive to the generated event-based messages, and correlating the received user messages to the events.

2. The service of claim 1, further comprising:

c) processing the user messages received and generating and providing messages based thereon via the networked communication environment.

3. The service of claim 2, further comprising:

d) processing transactions based on the user messages received.

4. The service of claim 1, wherein step c) includes processing the user messages received based, in part, on profiles associated with the users from whom the messages are received.

5. The service of claim 4, wherein step c) includes generating and providing the messages based on profiles associated with users to whom the messages are provided.

6. The service of claim 5, wherein the profiles associated with users to whom the messages are provided include conditions under which those users desire to be provided the messages.

7. The service of claim 1, further comprising:

generating a database of the provided event messages;

receiving requests to retrieve event messages from the database; and

providing the requested event messages.

8. The service of claim 1, wherein the networked communication environment operates according to an instant messaging protocol.

9. The service of claim 1, wherein the networked communication environment operates according to an SMS protocol.

10. The service of claim 1, further comprising:

c) receiving, via the networked communication environment, association messages from the plurality of user devices; and

d) processing the association messages and determining at least in part therefrom the plurality of user devices and the subset of particular episodes messages from the plurality of user devices; and

d) processing the association messages and determining at least in part therefrom the plurality of user devices and the subset of particular episodes.

11. The method of claim 1, wherein:

in step a), the event messages are generated and provided based, in addition, on the user messages received and correlated in step b).

12. The service of claim 10, wherein:

in step c), the association messages are received from a set-top box and the particular episodes are episodes determined by user interaction via the networked communication environment with the set-top box.

13. The service of claim 10, further comprising:

e) providing messages to the user devices via the networked communication environment based on the determination, in step d), of the plurality of the user devices and the subset of particular episodes.

14. The service of claim 10, wherein:

in step d), the processing step further includes processing user buddy lists to determine the one or more social contexts of users.

15. The service of claim 14, wherein:

in step d), processing user buddy lists includes determining the particular users on a buddy list for the user associated with a particular association message and who are associated with the subset of particular episodes.

16. The service of claim 15, and further including announcing the user associated with the particular association message to the particular users determined to be on the buddy list.

17. The service of claim 13, wherein:

in step e), the messages are selectively provided based on an indication received from a user device of a particular episode.

18. The service of claim 13, wherein:

in step a), the event messages further comprise information of general relevance to the particular episodes but not specifically based on events.

19. The service of claim 18, further comprising:

accessing a generally accessible database to retrieve the information of general relevance to the particular episodes; and

generating the event messages comprising the information of general relevance.

20. The service of claim 1, wherein the event messages comprise messages related to transactions relevant to the events.

21. The service of claim 20, wherein the event messages include links to online services.

22. The service of claim 21, wherein the online services include retail services.

23. The service of claim 21, wherein the online services include auction services.

24. The service of claim 20, wherein the event messages include message for file swapping.

25. The service of claim 20, wherein the event messages include audio messages.

26. The service of claim 20, wherein the event messages include video messages.

27. The service of claim 1, wherein:

the event messages are messages soliciting wagers relating to the events; and

the user messages are messages indicating desired wagers.

28. The service of claim 27, wherein the event messages soliciting wagers relating to the events include an indication of wagers made by the users.

29. The service of claim 1, wherein:

the user messages are messages initiating desired transactions.

30. The service of claim 29, further comprising:

completing the desired transactions without further interaction with the user.

31. The service of claim 29, further comprising:

completing the desired transactions with further interaction with the user via the networked communication environment.

32. The service of claim 1, wherein:

the events are actual events.

33. The service of claim 1, wherein:

the events are virtual events.

34. The service of claim 1, wherein:

the events are actual events and virtual events.

35. The service of claim 1, further comprising:

maintaining a database indicating the correlation of the received user messages to the events;

processing the database and providing information based thereon.

36. The service of claim 35, wherein the information provided based on processing the database includes consumer preferences for the users.

37. The service of claim 1, wherein:

a particular episode is an educational episode.

38. The service of claim 37, wherein:

the event messages are based on particular characteristics of the user.

39. The service of claim 38, wherein:

the particular characteristics of the user include the location of the user.

40. The service of claim 37, wherein:

the event messages are questions; and

the user messages are answers to the questions.

41. The service of claim 37, wherein:

the event messages related to collective characteristics of a plurality of the users.

42. The service of claim 41, wherein:

the event messages comprise a poll.

43. The service of claim 42, wherein:

the user messages comprise votes responsive to the poll.

44. A collaborative interactive system, comprising:

a) means configured to automatically generate and provide event messages to a plurality of particular user devices via a networked communication environment, based on events of a subset of particular episodes of a plurality of episodes and based on one or more social contexts of users, wherein at least one of the one or more social contexts of users is independent of the subset of particular episodes; and

b) means configured to receive user messages from the particular user devices via the networked communication environment, responsive to the generated event-based messages, and correlate the received user messages to the events.

45. The system of claim 44, further comprising:

c) means configured to process the user messages received and generate and provide messages based thereon via the networked communication environment.

46. The system of claim 45, further comprising:

d) means configured to process transactions based on the user messages received.

47. The system of claim 44, wherein means c) includes means configured to process the user messages received based, in part, on profiles associated with the users from whom the messages are received.

48. The system of claim 47, wherein means c) includes means configured to generate and provide the messages based on profiles associated with users to whom the messages are provided.

49. The system of claim 44, wherein the networked communication environment operates according to an instant messaging protocol.

50. The system of claim 44, wherein the networked communication environment operates according to an SMS protocol.

51. The system of claim 44, wherein the event messages comprise messages related to transactions relevant to the events.

52. The system of claim 51, wherein the event messages include links to online services.

53. The system of claim 52, wherein the online services include retail services.

54. The system of claim 52, wherein the online services include auction services.

55. The system of claim 44, wherein:

the user messages are messages initiating desired transactions.

56. The system of claim 55, further comprising:

means configured to complete the desired transactions without further interaction with the user.

57. The system of claim 55, further comprising:

means configured to complete the desired transactions with further interaction with the user via the networked communication environment.

58. A collaborative interactive service, comprising:

a) monitoring messages sent between particular user devices of users, of one or more social contexts of users, via a networked communication environment; and

b) automatically generating and providing event messages to the particular user devices via the networked communication environment, based on events of a subset of particular episodes of a plurality of episodes and based on the monitored messages.

59. The service of claim 58, further comprising:

c) receiving user messages from the particular user devices via the networked communication environment, responsive to the generated event-based messages, and correlating the received user messages to the events

d) processing the user messages received and generating and providing messages based thereon via the networked communication environment.

60. The service of claim 58, wherein step d) includes processing the user messages received based, in part, on profiles associated with the users from whom the messages are received.

61. The service of claim 60, wherein step d) includes generating and providing the messages based on profiles associated with users to whom the messages are provided.

62. The service of claim 58, further comprising:

c) receiving, via the networked communication environment, association messages from the plurality of user devices; and

d) processing the association messages and determining at least in part therefrom the plurality of user devices and the subset of particular episodes.

63. The service of claim 58, further including:

processing user buddy lists to determine the one or more social contexts of users.

64. The service of claim 62, wherein step d) includes:

processing user buddy lists to determine the particular users on a buddy list for the user associated with a particular association message and who are associated with the subset of particular episodes.

65. The service of claim 58, wherein:

in step b), the event messages further comprise information of general relevance to the particular episodes but not specifically based on events.

66. The service of claim 58, wherein the event messages comprise messages related to transactions relevant to the events.