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Method and system to design a dispute resolution process

  • US 20060031177A1
  • Filed: 08/02/2005
  • Published: 02/09/2006
  • Est. Priority Date: 08/03/2004
  • Status: Abandoned Application
First Claim
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1. A system to enable a complainant to automatically design a dispute resolution process, within a computer system, from a plurality of component processes, the system including:

  • a communication module to receive characterization information, from a complainant, that is utilized to characterize a dispute; and

    a processing module to communicate a user interface, to the complainant, that includes the plurality of component processes, the processing module to receive selections from the complainant that correspond to at least two component processes and the order of performance of the at least two component processes to automatically design a dispute resolution process, within a computer system, that facilitates settlement of the dispute.

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