Apparatus and method for displaying an event in a wireless terminal

• US 20060073816A1
• Filed: 10/03/2005
• Published: 04/06/2006
• Est. Priority Date: 10/01/2004
• Status: Active Grant

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: Kim, Jae-Ho, Kim, Hyun-Ji, Seo, Jeong-Wook, Park, Sang-Min, Kim, Sung-Pil
• Granted Patent: US 8,463,244 B2
• Time in Patent Office: Days
• US Class Current: 455/414.100
• CPC Class Codes: H04M 1/72427 for supporting games or graphical animations
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 2250/56 including a user help function

Abstract

A display apparatus for use in a wireless terminal is provided. A memory stores user interface (UI) data for cases mapped to events occurring in the wireless terminal. A controller collects the events occurring in the wireless terminal. The controller selects at least one executable case for the collected events. The controller selects UI data including a character image for the at least one selected executable case from the memory and outputs the selected UI data. A display unit displays the UI data.

Claims

1. A display apparatus for use in a wireless terminal, comprising:

a memory for storing user interface (UI) data for cases mapped to events occurring in the wireless terminal;

a controller for collecting the events occurring in the wireless terminal, selecting at least one executable case for the collected events, selecting UI data for the at least one selected executable case from the memory, and outputting the selected UI data, the UI data comprising a character image; and

a display unit for displaying the UI data.

2. The apparatus of claim 1, wherein the UI data comprises:

a character image for displaying a state based on the occurred event; and

text data based on the event.

3. The apparatus of claim 2, wherein the UI data further comprises an icon for displaying a type of the occurred event.

4. The apparatus of claim 3, wherein the UI data further comprises a background image.

5. The apparatus of claim 4, wherein the background image is different between times.

6. The apparatus of claim 4, wherein the character image is an avatar image, and wherein the text data is converted to text and audio and displayed.

7. The apparatus of claim 1, wherein the displayed UI data comprises text for recommending that a user make a feedback, and wherein the controller stores user feedback information and uses the feedback information for a next event.

8. The apparatus of claim 7, wherein the UI data comprises first UI data to be displayed at a time of event occurrence and second UI data for displaying a result of the user'"'"'s feedback, and

wherein the first UI data comprises:

a character image for displaying an emotion state based on the occurred event;

text data based on the event; and

button list data for inputting the user feedback information according to the text data, and

wherein the second UI data comprises;

a character image for displaying an emotion state based on the result of the user'"'"'s feedback; and

text data based on the result of the user'"'"'s feedback.

9. The apparatus of claim 8, wherein the first and second UI data further comprises an icon for displaying a type of the occurred event.

10. The apparatus of claim 9, wherein the UI data further comprises a background image.

11. The apparatus of claim 10, wherein the background image is different between times.

12. The apparatus of claim 10, wherein the character image is an avatar image.

13. The apparatus of claim 1, wherein the controller comprises:

an event collector for collecting an event occurring in the wireless terminal and generating an event message;

an agent controller for selecting at least one case mapped to the event message, setting a highest priority case for the occurred event among the at least one selected case, and selecting a UI mapped to the set case; and

an agent UI expression part for performing a control operation such that data mapped to the set UI is displayed on the display unit.

14. The apparatus of claim 13, wherein the agent UI expression part generates feedback information selected by a user according to the displayed UI data and displays UI data based on the feedback information, and wherein the agent UI expression part stores the user feedback information and uses the stored information in a next event.

15. The apparatus of claim 14, wherein the agent controller comprises:

a blackboard for storing the collected event and a fed-back event message;

a plurality of specialists for storing UI identifiers (IDs) mapped to the cases for the events;

a supervisor for accessing data of specialists registered in a list for the events in the blackboard and selecting a specialist of a highest priority; and

a specialist manager, provided with a specialist list based on each event of the wireless terminal, for storing a received event message in the blackboard when the event is received, selecting specialists mapped to the event from the specialist list to notify the supervisor of the selected specialists, sending a UI ID of the specialist selected by the supervisor to the agent UI expression part, and storing a user feedback event message in the blackboard when the message is received.

16. The apparatus of claim 15, wherein the event collector comprises:

detectors for detecting call, message, schedule, and system events of the wireless terminal; and

an event collection manager for analyzing an event detected by the detectors, generating an event message comprising a type of the occurred event, an occurrence time, and an event ID, and sending the generated event message to the agent controller.

17. The apparatus of claim 16, wherein the agent UI expression part comprises:

UIs, corresponding to the number of UI IDs, for detecting the user'"'"'s feedback; and

an avatar UI manager for accessing UI data mapped to a UI ID in the memory to display the UI data on the display unit and generating a user feedback message to deliver the generated message to the agent controller when the user inputs feedback information.

18. The apparatus of claim 17, wherein UI data not requiring the feedback comprises:

a character image for displaying a state based on the occurred event; and

text data based on the event.

19. The apparatus of claim 14, wherein the agent controller comprises:

a blackboard for storing the collected event and a fed-back event message;

a plurality of specialists for storing UI identifiers (IDs) mapped to the cases for the events;

a supervisor for setting and arranging expression priorities of at least two specialists when notification of the at least two specialists registered for the occurred event is given; and

a specialist manager, provided with a specialist list based on each event of the wireless terminal, for storing a received event message in the blackboard when the event is received, selecting specialists mapped to the event from the specialist list to notify the supervisor of the selected specialists, sending a UI ID of the specialist selected by the supervisor to the agent UI expression part according to the arranged priorities, and storing a user feedback event message in the blackboard when the message is received.

20. The apparatus of claim 19, wherein the agent controller further comprises at least one timer processor, the timer processor allowing a specialist to set a timer and notifying the specialist manager that the timer has been set at a set time, and

wherein the specialist manager operates the specialist setting the timer at a time of timer notification and sends a UI ID of an associated specialist to the agent UI expression part.

21. The apparatus of claim 20, wherein the supervisor computes designated priorities and user preferences for specialists as shown in Equation (1), sets and arranges expression priorities of specialists associated with an event, and notifies the specialist manager of the arranged priorities, the Equation (1) being defined by:

p=(1/(p1+1))*p2,

where p is an expression priority, p1 is a designated priority, and p2 is a user preference.

22. The apparatus of claim 21, wherein the user preference p2 is determined by Equation (2), the Equation (2) being defined by:

23. The apparatus of claim 20, wherein the UI data requiring the feedback comprises first UI data to be displayed at a time of event occurrence and second UI data for displaying a result of the user'"'"'s feedback, and

wherein the first UI data comprises:

a character image for displaying an emotion state based on the occurred event;

text data based on the event; and

button list data for inputting the user feedback information according to the text data, and

wherein the second UI data comprises;

a character image for displaying an emotion state based on the result of the user'"'"'s feedback; and

text data based on the result of the user'"'"'s feedback.

52. The method of claim 51, wherein UI data requiring the feedback comprises first UI data to be displayed at a time of event occurrence and second UI data for displaying a result of the user'"'"'s feedback, and

wherein the first UI data comprises:

a character image for displaying an emotion state based on the occurred event;

text data based on the event; and

button list data for inputting the user feedback information according to the text data, and

wherein the second UI data comprises;

a character image for displaying an emotion state based on the result of the user'"'"'s feedback; and

text data based on the result of the user'"'"'s feedback.

24. A method for displaying an event occurring in a wireless terminal, comprising the steps of:

collecting events occurring in the wireless terminal;

selecting at least one executable case for the collected events, and selecting user interface (UI) data for the at least one selected executable case, the UI data comprising a character image; and

displaying the UI data.

25. The method of claim 24, wherein the step of selecting the UI data comprises the steps of:

selecting the at least one executable case for the collected events;

setting expression priorities of selected cases; and

selecting UI data of cases according to the set expression priorities.

26. The method of claim 25, wherein the UI data comprises:

a character image for displaying a state based on the occurred event; and

text data based on the event.

27. The method of claim 26, wherein the UI data further comprises an icon for displaying a type of the occurred event.

28. The method of claim 27, wherein the UI data further comprises a background image.

29. The method of claim 28, wherein the background image is different between times.

30. The method of claim 29, wherein the character image is an avatar image.

31. The method of claim 24, wherein the step of selecting the UI data comprises the steps of:

storing a collected event message;

selecting at least one case registered for an event;

analyzing the at least one selected case and setting a case of a highest priority; and

selecting a UI identifier (ID) of the set highest priority case.

32. The method of claim 31, wherein the step of collecting the events comprises the steps of:

detecting call, message, schedule and system events of the wireless terminal; and

analyzing an event detected by the detectors, and generating an event message comprising a type of the occurred event, an occurrence time, and an event ID.

33. The method of claim 32, wherein the step of displaying the UI data comprises the steps of:

displaying a character image mapped to the UI ID and text data.

34. The method of claim 24, wherein the step of selecting the UI data comprises the steps of:

storing a collected event message;

selecting cases registered for the event;

setting and arranging expression priorities of the selected cases; and

selecting UI IDs of the cases according to the arranged priorities.

35. The method of claim 34, wherein the step of selecting the UI data further comprises the steps of:

setting a timer event by means of the UI; and

operating a case in which the timer is set when the timer event occurs and selecting an associated UI ID.

36. The method of claim 35, wherein the step of setting the expression priorities of the cases comprises the steps of:

computing designated priorities and user preferences for the cases as shown in Equation (3), and setting and arranging expression priorities of the cases associated with an event, the Equation (3) being defined by;

p=(1/(p1+1))*p2,

where p is an expression priority, p1 is a designated priority, and p2 is a user preference.

37. The method of claim 36, wherein the user preference p2 is determined by Equation (4), the Equation (4) being defined by:

38. The method of claim 37, wherein the UI data comprises:

a character image for displaying an emotion state based on the occurred event; and

text data based on the event.

39. A method for displaying an event occurring in a wireless terminal, comprising the steps of:

collecting events occurring in the wireless terminal;

selecting at least one executable case for the collected events, and selecting first user interface (UI) data for the selected case, the UI data comprising character data;

displaying the first UI data and making a request for a feedback information input of a user through the first UI data; and

displaying second UI data based on the user'"'"'s selection in the displayed first UI data and storing feedback information according to the user'"'"'s selection such that the feedback information can be used at a time of next event occurrence.

40. The method of claim 39, wherein the first UI data comprises:

a character image for displaying an emotion state based on the occurred event;

text data based on the event; and

button list data for inputting the user feedback information according to the text data, and

wherein the second UI data comprises;

a character image for displaying an emotion state based on the result of the user'"'"'s feedback; and

text data based on the result of the user'"'"'s feedback.

41. The method of claim 40, wherein the first and second UI data further comprises an icon for displaying a type of the occurred event.

42. The method of claim 41, wherein the UI data further comprises a background image.

43. The method of claim 42, wherein the background image is different between times.

44. The method of claim 42, wherein the character image is an avatar image.

45. The method of claim 39, wherein the step of selecting the UI data comprises the steps of:

storing a collected event message;

selecting at least one case registered for the event message;

checking a priority of the at least one selected case and setting a case of a highest priority;

selecting a UI identifier (ID) of the set highest priority case; and

storing a user feedback event message when the feedback event message is received.

46. The method of claim 45, wherein the step of collecting the events comprises the steps of:

detecting call, message, schedule and system events of the wireless terminal; and

analyzing an event detected by the detectors, and generating an event message comprising a type of the occurred event, an occurrence time, and an event ID.

47. The method of claim 46, wherein the step of displaying the UI data comprises the steps of:

accessing and displaying the first UI data mapped to a UI ID; and

generating a user feedback message when the user inputs the feedback information in a state in which the first UI data is displayed.

48. The method of claim 39, wherein the step of selecting the UI comprises the steps of:

storing a collected event message;

selecting cases registered for the event;

checking designated priorities and user preferences for the selected cases and setting and arranging expression priorities of the cases;

selecting UIs according to the arranged expression priorities; and

storing a received feedback event message when the feedback event message of the user is received for a UI.

49. The method of claim 48, wherein the step of selecting the UI further comprises the steps of:

setting a timer by means of the UI; and

selecting a UI ID of a case in which the timer is set at a set timer time.

50. The method of claim 49, wherein the step of setting the expression priorities comprises the steps of:

computing designated priorities and user preferences for the cases as shown in Equation (5), and setting and arranging expression priorities of specialists associated with an event, the Equation (5) being defined by;

p=(1/(p1+1))*p2,

where p is an expression priority, p1 is a designated priority, and p2 is a user preference.

51. The method of claim 50, wherein the user preference p2 is determined by Equation (6), the Equation (6) being defined by:

53. An apparatus for displaying an event occurring in a wireless terminal, comprising:

a memory for storing a character user interface (UI) image and data;

an event collector for detecting events occurring in the wireless terminal and generating an event message comprising an event identifier (ID);

an alarm event collector for generating an alarm event message comprising an ID for distinguishing agent and general alarms when an alarm event occurs;

an event delivery server for delivering an event message output from the event collector and the alarm event collector;

an agent controller for selecting specialists associated with the event message delivered from the event delivery server, checking a condition by means of the selected specialists, setting a highest priority specialist for the occurred event from the specialists, and selecting and outputting a character UI ID of the set highest priority specialist;

an agent UI expression part for accessing and outputting a character image and text mapped to the character UI ID; and

a display unit for displaying the character image and the text.

55. A method for displaying an event occurring in a wireless terminal, comprising:

an event collection process for detecting events occurring in the wireless terminal and generating an event message comprising an event identifier (ID);

an alarm event collection process for generating an alarm event message comprising an ID for distinguishing agent and general alarms when an alarm event occurs;

an event delivery process for delivering the occurred events and the alarm event message;

an agent control process for selecting specialists associated with the event message delivered from the event delivery server, checking a condition by means of the selected specialists, setting a highest priority specialist for the occurred event from the specialists, and selecting and outputting a character user interface (UI) ID of the set highest priority specialist; and

an agent expression process for accessing and outputting a character image and text mapped to the character UI ID.

56. The method of claim 55, wherein the agent control process comprises the steps of:

when a first type event is received, checking a condition associated with specialists mapped to the event, identifying a set alarm event, calling a specialist ID of the alarm event to re-check the condition if the checked event is an agent alarm, and setting the highest priority specialist to express a character UI ID if the condition is satisfied;

when a second type event is received, checking a condition associated with specialists mapped to the event, setting the highest priority specialist through competition between specialists satisfying the condition, and expressing a character UI ID;

when a third type event is received, identifying a set alarm event, calling a specialist ID of the alarm event to set an alarm after a set date if the identified event is an agent alarm, and expressing a character UI ID of an associated specialist on the set date; and

when a fourth type event is received, setting an alarm according to a set date and schedule registration, and calling a specialist of an associated alarm event to express a character UI ID if a set alarm event is called.