Portal for managing communications of a client over a network
First Claim
Patent Images
1. A method for managing communications of at least one user over a computer network, the method comprising the steps of:
- receiving an electronic mail massage addressed to an intended recipient, the electronic mail message including an address of the intended recipient, the address being a telephone number of the intended recipient; and
forwarding the electronic mail message to the intended recipient.
3 Assignments
0 Petitions
Accused Products
Abstract
Methods and systems for managing communications of at least one user, e.g., a client, over a network, e.g., the Internet, are provided. The methods and systems of the present disclosure are implemented via a portal web site running on an appropriate computing platform, e.g., a portal server. The portal will enable a user to communicate efficiently with other users, provide specific content to the user, enable a user to share a “surfing” session with another user and provide expert human guidance to user queries.
24 Citations
30 Claims
-
1. A method for managing communications of at least one user over a computer network, the method comprising the steps of:
-
receiving an electronic mail massage addressed to an intended recipient, the electronic mail message including an address of the intended recipient, the address being a telephone number of the intended recipient; and
forwarding the electronic mail message to the intended recipient. - View Dependent Claims (2, 3, 4, 5, 6)
-
-
7. A method for providing content to at least two users simultaneously over a computer network, the method comprising the steps of:
-
receiving a first request from a first user to access content from the network;
creating a second request for the content with identification information of a second user; and
transmitting the first and second requests to the network. - View Dependent Claims (8, 9, 10, 11, 12)
-
-
13. A method for retrieving content from a computer network, the method comprising the steps of:
-
receiving a request from a user to access content from the network;
intercepting the request from the user;
determining if the request matches an entry in a subscriber database, the database associating content of a plurality of subscribers to specific network addresses; and
returning to the user a specific network address of at least one subscriber. - View Dependent Claims (14, 15)
-
-
16. A method for providing guidance over a network including a plurality of users, the method comprising the steps of:
-
submitting a query by a first user;
determining a category of the query;
matching the category of the query to a predetermined expert user of the plurality of users;
forwarding the query to the predetermined user; and
returning a response to the query to the first user. - View Dependent Claims (17, 18, 19, 20)
-
-
21. A portal system comprising:
-
a processor for managing communications between at least one user over a computer network;
means for receiving a request from the at least one user; and
at least one database associating an electronic mail address of a predetermined user to a telephone number of the predetermined user, wherein the request is an electronic mail message addressed to the telephone number of the predetermined user and the processor determines the electronic mail address of the predetermined user from the predetermined user'"'"'s telephone number and forwards the electronic mail message to the predetermined user. - View Dependent Claims (22, 23, 24, 25, 26, 27)
-
-
28. A portal system comprising:
-
a processor for managing communications between at least one user over a computer network; and
means for receiving a request from the at least one user, wherein the request is an invitation for at least a second user to view content simultaneously with the at least first user and wherein the processor is adapted to duplicate further requests by the at least one user with identification information of the at least second user as to return the requested content to the first and second user. - View Dependent Claims (29, 30)
-
Specification