Method and system for real-time notification and disposition of voice services in a cable services network
First Claim
1. A method for providing real-time notification and disposition of voice services from a plurality of telecommunications sources in a cable television services system, comprising:
- receiving a notification of an incoming voice service from one or more of the plurality of telecommunications sources;
sending the notification of the incoming voice service to a set-top box in the cable television services system;
receiving a disposition instruction for processing the incoming voice service from the set-top box; and
sending the disposition instruction for processing the incoming voice service to the one or more of the plurality of telecommunications sources, wherein sending the notification of the incoming voice service and receiving the disposition instruction for processing the incoming voice service occur in real-time.
1 Assignment
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Accused Products
Abstract
A method and system are provided for providing real-time notification and disposition of voice services in a cable television services system. A voice services application server enables communications between one or more telecommunications sources and subscriber set-top boxes in the cable television services system. The voice services application server, in communication with a telecommunications network, enables a subscriber to receive real-time notification of incoming telephone calls on a television connected to a set-top box and to issue disposition instructions for managing the incoming telephone calls. The disposition instructions may include answering a call, not answering a call, or forwarding a call to a voicemail system, or forwarding a call to an alternate telephone number.
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Citations
20 Claims
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1. A method for providing real-time notification and disposition of voice services from a plurality of telecommunications sources in a cable television services system, comprising:
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receiving a notification of an incoming voice service from one or more of the plurality of telecommunications sources;
sending the notification of the incoming voice service to a set-top box in the cable television services system;
receiving a disposition instruction for processing the incoming voice service from the set-top box; and
sending the disposition instruction for processing the incoming voice service to the one or more of the plurality of telecommunications sources, wherein sending the notification of the incoming voice service and receiving the disposition instruction for processing the incoming voice service occur in real-time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 15)
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11. In a cable television services, a system for managing the notification and disposition of voice services from a plurality of telecommunications sources, comprising:
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a cable services set-top box; and
a voice services application server in communication with the plurality of telecommunications sources and the cable service set-top box, wherein the voice services application server is operative to;
receive a notification of an incoming voice service from one or more of the plurality of telecommunications sources;
send the notification of the incoming voice service to the cable services set-top box in the cable television services system;
receive a disposition instruction for processing the incoming voice service from the cable services set-top box; and
send the disposition instruction for processing the incoming voice service to the one or more of the plurality of telecommunications sources, wherein sending the notification of the incoming voice service and receiving the disposition instruction for processing the incoming voice service occur in real-time. - View Dependent Claims (12, 13, 14, 16, 17, 18, 19, 20)
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Specification