Systems and methods for rendering voice mail contact information available to a called party
First Claim
1. A method for handling a call placed by a calling party to a called party, the called party being associated with a mailbox in a message taking entity, the method comprising:
- storing a voice mail message for the called party in the mailbox;
obtaining contact information associated with the calling party from a memory, the contact information associated with the calling party having been stored in the memory prior to the call being placed;
rendering available to the called party the voice mail message in the mailbox and the contact information associated with the calling party.
1 Assignment
0 Petitions
Accused Products
Abstract
A method, apparatus and computer-readable media which handles a call placed by a caller to a called party, the called party being associated with a mailbox in a message taking entity. The method comprises storing a voice mail message for the called party in the mailbox and obtaining contact information associated with the caller from a memory, the contact information associated with the caller having been stored in the memory prior to the call being placed. Ultimately, the method comprises rendering available to the called party the voice mail message in the mailbox and the contact information associated with the caller. This increases the variety of contact information that can be left by the caller, contributes to a greater efficiency with which the called party may retrieve contact information associated with a voice mail message and also accelerates the process by which the caller can leave contact information for the called party.
81 Citations
45 Claims
-
1. A method for handling a call placed by a calling party to a called party, the called party being associated with a mailbox in a message taking entity, the method comprising:
-
storing a voice mail message for the called party in the mailbox;
obtaining contact information associated with the calling party from a memory, the contact information associated with the calling party having been stored in the memory prior to the call being placed;
rendering available to the called party the voice mail message in the mailbox and the contact information associated with the calling party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43)
-
-
44. A message taking entity, comprising:
-
means for storing a plurality of mailboxes associated with respective owners, each one of the mailboxes being adapted to store voice mail messages for the respectively associated owner, a particular one of the mailboxes storing a particular voice mail message for the respective owner from a calling party;
means for obtaining contact information associated with the calling party;
means for rendering available to the owner respectively associated with the particular one of the mailboxes the voice mail message in the mailbox and the contact information associated with the calling party.
-
-
45. Computer-readable media tangibly embodying a program of instructions executable by a computer to perform a method of handling a call placed by a calling party to a called party, the called party being associated with a mailbox in a message taking entity, the method comprising:
-
storing a voice mail message for the called party in the mailbox;
obtaining contact information associated with the calling party from a memory, the contact information associated with the calling party having been stored in the memory prior to the call being placed;
rendering available to the called party the voice mail message in the mailbox and the contact information associated with the calling party.
-
Specification