System for, and method of, monitoring the movements of mobile items

• US 20060181411A1
• Filed: 01/31/2005
• Published: 08/17/2006
• Est. Priority Date: 02/04/2004
• Status: Active Grant

• Current Assignee: Vecima Networks Incorporated
• Original Assignee: Contigo Solutions, Inc.
• Inventors: Fast, Raymond D., Goehring, Robert R., Ng, Kai Loon
• Granted Patent: US 7,327,258 B2
• Time in Patent Office: Days
• US Class Current: 340/539.130
• CPC Class Codes: G01S 2205/006 for emergency situations
• CPC Class Codes: G01S 2205/008 using a mobile telephone network
• CPC Class Codes: G01S 5/0018 Transmission from mobile station to base station
• CPC Class Codes: G01S 5/0027 of actual mobile position, i.e. position determined on mobile
• CPC Class Codes: G01S 5/02 using radio waves using satellite radio beacon systems for determining position G01S19/00
• CPC Class Codes: G01S 5/0263 by combining or switching between positions derived from two or more separate positioning systems
• CPC Class Codes: G08B 21/0227 System arrangements with a plurality of child units
• CPC Class Codes: G08B 21/0269 System arrangements wherein the object is to detect the exact location of child or item using a navigation satellite system, e.g. GPS
• CPC Class Codes: G08B 21/0272 System arrangements wherein the object is to detect exact location of child or item using triangulation other than GPS
• CPC Class Codes: G08B 21/0275 Electronic Article Surveillance [EAS] tag technology used for parent or child unit, e.g. same transmission technology, magnetic tag, RF tag, RFID
• CPC Class Codes: G08B 21/0291 Housing and user interface of child unit
• CPC Class Codes: H04W 24/04 Arrangements for maintaining operational condition
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management

Abstract

A system monitors parameters (e.g., speed, position, threshold boundaries) of mobile items attached to beacons and produces signals indicating these parameters. The system also monitors non-mobile parameters (e.g., battery life, door locks, windows) in the items. Different technologies (e.g., wireless) are provided for communicating between the beacons and a beacon controller interface. Different technologies are provided for locating and indicating item positions. The beacons and the interface provide for new beacons to be added to the system with different characteristics than the existing beacons for monitoring the operation of new beacons without affecting the operation of existing beacons. The system includes resellers, retailers, users and subscribers in a flexible relationship to enhance the ease in the system operation. Beacons can perform more than one function (e.g. tracking, threshold monitoring) simultaneously. Scenarios for the beacons can be created and monitored. Recovery personnel can intervene to resolve crises.

Claims

1. A method of monitoring the operations, including location indication, of a plurality of mobile items including the steps of:

providing a plurality of users,

providing a plurality of beacons each having individual location determining technologies distinguishing it from the location determining technologies of the other beacons,

each of the beacons being coupled to an individual one of the items for movement with the items, and

providing for the indication to users of the status of the items, including location determination, in accordance with signals utilized in the location determining technologies of the beacons coupled to the items.

2. A method of monitoring the operations, including location indication, of a plurality of mobile items including the steps of:

providing a plurality of monitoring stations,

providing a plurality of beacons each having individual location determining technologies distinguishing it from the location determining technologies of the other beacons,

each of the beacons being coupled to an individual one of the items for movement with the items, and

providing for indications in the monitoring stations of the status of the items, including location determination, in accordance with signals utilized in the location determining technologies of the beacons coupled to the items.

3. A method of monitoring the operations, including location indications, of a mobile item including the steps of:

providing a beacon operatively coupled to the item,

providing a plurality of users,

providing a user interface for each user to input desired operations and view status indications,

providing first instructions for the beacon from a first user to monitor the operations of the beacon in accordance with the first instructions,

providing second instructions for the beacon from a second user to monitor the operations of the beacon in accordance with the second instructions,

providing a ranking of priority of the monitoring of the beacon,

adjusting the monitoring on the basis of the priority,

sending only the highest priority to the beacon to monitor its operation, and

providing indications of the operations of the item, including indication of location, to the first and second users.

4. A method as set forth in claim 3 wherein

the first instructions are intended to cause a different operation of the beacon than the second instructions, and wherein

the second instructions have a higher priority than the first instructions and wherein

the status of the item, including indication of location, is provided to each user according to the desired monitoring that each user has indicated for the beacon.

5. A method as set forth in claim 4 wherein

a beacon controller interface is provided between the users and the beacon to provide the highest priority monitoring to the beacon and to provide indications of the status of the item, including the indication of location, to each user according to each user'"'"'s instructions for the beacon.

7. A method as set forth in claim 5 wherein

a first wireless network is provided between the first beacon manager and the first beacon to provide a communication between the first beacon manager and the first beacon and wherein

a second wireless network is provided between the second beacon manager and the second beacon to provide a communication between the second beacon manager and the second beacon, and

where the first wireless network comprises different communications technology than the second wireless network.

8. A method as set forth in claim 7, including the steps of:

independently providing parameters for monitoring the operations, including location indications, of the first beacon and for monitoring the status, including location, of the second beacon,

providing indications to the users when the operations of the first item exceed the parameters for the first item, and

providing indications to the users when the operations of the second item exceed the parameters for the second item.

104. A method as set forth in claim 4 wherein

the particular technology is location technology.

105. A method as set forth in claim 4 wherein

the particular technology is communication technology.

6. A method of monitoring the operations, including indications of locations, of a pair of mobile items, including the steps of:

providing a plurality of users,

providing a user interface for each user to input desired operations and view status indications,

providing first and second beacons respectively associated with first and second items, each beacon being responsive to different monitoring instructions than the other beacon,

providing a first beacon manager for the first beacon to create monitoring instructions for the first beacon based on indications from the first user of the desired operations,

providing a second beacon manager for the second beacon to create monitoring instructions for the second beacon based on indications from the second user of the desired operations,

providing indications of the operation of the first item, including indications of location, to the first user according to the first user'"'"'s desired operations for the first beacon.

providing indications of the operation of the second item, including indications of location, to the second user according to the second user'"'"'s desired operations for the second beacon.

106. A method as set forth in claim 6 wherein

the particular technology is a communication technology and wherein

the first embodiment is a first embodiment of the particular technology for providing communications between the first beacon manager and the beacon and wherein

the second embodiment is a second embodiment of the particular technology for providing a communication between the second beacon manager and the beacon.

107. A method as set forth in claim 6 wherein

the particular technology is a location technology and wherein

the first beacon is responsive to a first embodiment of the location technology and

the second beacon is responsive to a second embodiment of the location technology, the second embodiment of the location technology being different than the first embodiment of the location technology and wherein

a beacon controller interface is provided for communicating between the first beacon manager and the beacon and between the second beacon manager and the beacon.

9. A method of monitoring the operations, including location indicators, of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals in an individual ones of a plurality of wireless location technologies, and

providing a plurality of monitoring stations,

providing for the reception in each of the beacons of signals in the individual ones of the wireless location technologies, and

providing for the monitoring stations to monitor the operations of the individual ones of the beacons in accordance with the signals in the individual ones of the wireless location technologies.

10. A method of monitoring the movements of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals in an individual one of a plurality of wireless communication technologies,

providing a plurality of monitoring stations,

providing for the reception in each of the beacons of signals in an individual one of the wireless communication technologies, and

providing for an operation on the monitoring stations in monitoring the locations of the individual ones of the beacons in accordance with the signals delivered via the individual ones of the wireless communication technologies.

11. A method of monitoring the operations, including location determinations, of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals delivered via an individual one of a plurality of wireless location technologies,

providing a monitoring system, and

providing for an operation of the monitoring system in monitoring the locations of the individual ones of the beacons in accordance with the signals delivered via the individual ones of the wireless location technologies.

12. A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals in an individual one of a plurality of wireless communication technologies,

providing a monitoring system, and

providing for an operation of the monitoring system in monitoring the locations of the individual ones of the beacons in accordance with the signals in the individual ones of the wireless communication technologies.

13. A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

providing a monitoring system,

providing a plurality of wholesalers each enabled by the mobile monitoring system and each operating an individual one of a plurality of monitoring stations,

designating for each of the wholesalers a plurality of retailers, each enabled by the mobile monitoring system and an individual one of the wholesalers to provide mobile monitoring services,

designating a plurality of users, each enabled by the mobile monitoring system and an individual one of the dealers for using the mobile monitoring services, and

providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating to the associated users the operations, including indications of location, of the associated one of the items.

14. A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

providing a mobile monitoring system,

providing a plurality of direct resellers each enabled by the mobile monitoring system,

designating a plurality of users, each enabled by the mobile monitoring system and an individual one of the direct resellers for using the mobile monitoring services,

providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating to the associated users the status, including indications of location, of the associated one of the items.

15. A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

providing a mobile monitoring system,

providing a plurality of users, each enabled by the mobile monitoring system for using the mobile monitoring services,

providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating to the associated users the operations, including indications of location, of the associated one of the items.

16. A method of monitoring the operations, including the location indications of mobile items, including the steps of:

providing a wholesaler capable of providing monitoring services,

designating for the wholesaler a plurality of dealers each enabled by the wholesaler to provide monitoring services,

providing a plurality of users each associated with an individual one of the dealers for using the monitoring services provided to the individual ones of the dealers by the wholesaler, and

providing a plurality of beacons each associated with an individual one of the items and with an individual one of the users for indicating the movements of the associated one of the items to the associated one of the users.

17. A method of monitoring the status, including location indications of first and second mobile items, including the steps of:

providing a wholesaler capable of providing monitoring services,

designating for the wholesaler at least one retailer enabled by the wholesaler to provide monitoring services,

providing first and second users each associated with the retailer for using the monitoring services provided to the dealer by the wholesaler,

providing a beacon associated with the first and second items and with the first and second users for respectively receiving first and second instructions from the first and second users for monitoring the operations of the first and second items, each of the first and second instructions being of a different type from the other for monitoring the operations of the first and second items, and

providing a priority to the first one of the instructions over the second one of the instructions, dependent upon the first and second types of instructions, for monitoring the operations of the first and second items by the beacons.

18. A method of monitoring the operations, including location indications, of first and second mobile items in a mobile monitoring system, including the steps of:

providing a wholesaler capable of providing mobile monitoring services,

providing for the wholesaler at least one retailer enabled by the mobile monitoring system and the wholesaler to provide mobile monitoring services,

providing first and second users each associated with the retailer for using the mobile monitoring services provided to the retailer by the wholesaler,

providing first and second beacons, the first beacon being associated with the first item and the first user to monitor the operation of the first item by using a first location technology and to communicate the location to the user and the second beacon being associated with the second item and the second user to monitor the operation of the second item by using a second location technology different from the first location technology and to communicate the position to the second user, and

providing a beacon controller interface for using signals from the first beacon to provide a communication of the location of the first item to the first user and for using signals from the second beacon to provide a communication of the operation of the second item to the second user.

19. A method of monitoring operations, including location indications, of first and second mobile items, including the steps of:

providing a mobile monitoring system,

providing a wholesaler enabled by the mobile monitoring system to provide mobile monitoring services,

providing at least one retailer enabled by the mobile monitoring system and the wholesaler to provide mobile monitoring services,

providing first and second users each associated with the retailer for using the monitoring services provided to the retailer by the wholesaler,

providing first and second beacons, the first beacon being associated with the first user and the first item to monitor the first item at successive instants of time and to communicate the monitoring to the user by a first communication technology and the second beacon being associated with the second user and the second item to monitor the second item at successive instant of time and to communicate the monitoring to the second user by a second communication technology different from the first communication technology, and

a beacon manager interface for communicating the monitoring of the first item to the first user at the successive instants of time by the first communication technology and to communicate the monitoring of the second item to the second user at the successive instants of time by the second communication technology.

20. A method of monitoring the operation, including location indications, of a mobile item, including the steps of:

providing a user interface as an individual one of a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,

providing a beacon operatively coupled to the item,

providing a beacon manager for the beacon,

providing a plug-and-play channel for the beacon manager,

providing for communications between the user interface and the beacon via the plug-and-play channel and the beacon manager to provide for the monitoring of the beacon'"'"'s operation in accordance with instructions from the user, and to provide for communications from the beacon to the user of the operations of the beacon.

21. A method of monitoring the operations, including location

indications, of a mobile item, including the steps of:

providing a user from an individual one of a system management portal, a dealer portal monitoring station portal, a user portal and a recovery interface,

providing a beacon movable with the item,

providing a beacon controller interface,

providing for communications between the user and the beacon controller

interface to provide instructions from the user to the beacon controller interface for the monitoring of the beacon'"'"'s operation and to provide for communications of the operation of the beacon to the beacon controller interface in accordance with the instructions from the user, and

providing for communications between the beacon controller interface and the beacon to provide for the monitoring of the beacon'"'"'s operation in accordance with instructions provided to the beacon controller interface from the user and to indicate the operation of the beacon to the beacon controller interface.

22. A method of monitoring the operation, including location indications, of a plurality of mobile items, including the steps of:

providing first and second users operating selective ones of user interfaces as a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,

providing first and second beacons respectively movable with the first and second items,

providing a first beacon manager for the first beacon type and a second beacon manager for the second beacon type,

providing a plug-and-play channel for the first and second beacon managers,

providing for communications between the first user interface and the first beacon via the plug-and-play channel and the first beacon manager to provide for monitoring of the beacon'"'"'s operation in accordance with instructions from the first user, and to provide for communications from the beacon to the first user of the operations of the first beacon, and.

providing for communications between the second user interface and the second beacon via the plug-and-play channel and the second beacon manager to provide for monitoring of the beacon'"'"'s operation in accordance with instructions from the second user and to provide for communications from the beacon to the second user of the operations of the second beacon.

23. a method as set forth in claim 22 wherein

the first user interface is the same as the second user interface and the type of the first beacon is different from the type of the second beacon.

24. A method of monitoring the operations, including location indications, of a plurality of mobile items, including the steps of:

providing an operation function request from a user operating a selective one of a user interface as a system administration portal, a monitoring station portal, a dealer, a user portal, and a recovery interface,

passing the operation request to a beacon controller interface having a plug-and-play channel and a plurality of beacon managers, each designated for a specific beacon type,

identifying in the operation request at the plug-and-play channel an individual one

of a plurality of beacon types and an individual one of the beacon managers for monitoring the operation of the specific beacon type,

providing for the individual one of the beacon managers to monitor the operation

of the specific beacon in accordance with the operation request from the user.

25. In a method as set forth in claim 24, the step of:

identifying a selective one of a plurality of wireless networks for transmitting the

operation request from the individual one of the beacon managers to the specific beacon.

26. In a method as set forth in claim 25, the step of:

providing for the operation of the selected one of the beacon managers in

transmitting the operation of the specific beacon to the user.

27. A method of monitoring the status, including location indications, of a plurality of mobile items, including the steps of:

providing a beacon operatively coupled to an item for movement with the item,

providing first and second users operating selective ones of user interfaces as a system management portal, a monitoring station portal, a dealer portal, a user portal and a recovery interface,

providing a beacon controller interface,

providing a tracking function in the beacon for the item,

providing a threshold operation in the beacon for the item,

providing for the tracking operation to have priority over the threshold operation in controlling the operation of the beacon, and

providing for the results obtained from the tracking operation in the beacon to be used to determine the threshold results in the beacon controller interface.

28. A method as set forth in claim 27, including the step of:

providing for the threshold operation to monitor the beacon when the tracking operation has been terminated.

29. A method as set forth in claim 28, including the step of:

providing a buffering state for the beacon when the tracking and threshold operations have been terminated.

30. A method of allowing first and second users to monitor the operation, including indications of location, of a mobile item, including the steps of:

providing a beacon operatively coupled to an item for movement with the item,

providing first and second users operating a user interface,

providing a beacon controller interface,

providing a first tracking request for the beacon from a first user,

providing a second tracking request for the beacon from a second user different from the first,

providing in the beacon controller interface a priority to a particular one of the first and second tracking operations with the greater duration of tracking yet to be performed,

selecting in the beacon controller interface the particular operation and sending it to the beacon,

providing for the beacon to determine the operation of the item with the selected operation, and

using the results provided by the beacon with the selected tracking operation to fulfill the tracking requests of both the first and second users.

31. A method as set forth in claim 30, including the step of:

providing in the beacon controller interface a determination as to whether to instruct the beacon to perform an additional operation after the particular one of the tracking operations has been performed.

32. A method as set forth in claim 31, including the step of:

providing for the beacon to convert its operation to a buffering state after the tracking operations have been performed.

33. A method of providing for two users to monitor the operation, including indications of location, of a mobile item, including the steps of:

providing a beacon operatively coupled to the item for movement with the item,

providing a beacon controller interface,

providing first and second users each operating the user interface,

providing a first request from the first user for the beacon to monitor a first operation,

providing a second request from a second user for the beacon to monitor a second operation,

providing in the beacon controller interface a priority to a particular one of the first and second operation requests,

selecting in the beacon controller interface only that particular monitoring that has the highest priority and sending it to the beacon,

providing for the beacon to perform the request in selected by the beacon controller interface,

receiving in the beacon controller interface the operations provided by the beacon providing the particular monitoring, and

using the beacon monitoring selected in the beacon controller interface to satisfy the requests of the first and second users.

34. A method as set forth in claim 33, including the step of:

providing a request from the beacon controller interface to the beacon to carry out the lower priority operation if it is still active after the higher priority operation has been completed or terminated.

35. A method as set forth in claim 33 wherein

if all requests for beacon operations from users have been completed or terminated, providing a request from the beacon controller interface to the beacon to have the beacon enter a buffering state.

36. A method of grouping operations to monitor the status, including indications of location, of a mobile item, including the steps of:

providing a beacon operatively coupled to an item for movement with the item,

providing user interfaces for the users,

providing a beacon controller interface,

providing a plurality of requests from the users for the beacon to perform a plurality of operations,

providing in the beacon controller interface a priority to a particular one of the plurality of function requests,

selecting in the beacon controller interface that particular requests that has the highest priority and sending it to the beacon,

providing for the beacon to carry out the monitoring in accordance with the selected request,

receiving in the beacon controller interface the operations provided by the beacon due to monitoring the selected request, and

using the monitoring provided by the beacon to perform further operations in the beacon controller interface to satisfy the requests of the users.

37. A method as set forth in claim 36, including the step of:

selecting in the beacon controller interface the requested operation that is most capable of being used to perform operations that will satisfy the requests of the users.

38. A method as set forth in claim 36, including the step of:

creating in the beacon controller interface a request for the beacon capable of being used to perform operations in the beacon controller interface to satisfy the requests of the users.

39. A method of the operations, including indications of location, of a mobile item, including the steps of providing a beacon capable of providing capable of carrying out a threshold monitoring and a tracking monitoring set at the same time, including the steps of:

providing a beacon operatively coupled to an item for movement with the item and capable of providing operations, including location indications of threshold monitoring and tracking monitoring at the same time,

providing user interfaces for users,

providing a beacon controller interface,

determining if there is any threshold monitoring operation requested by any of the users,

when there is a threshold operation to be performed, generating a request in the beacon controller interface and sending it to the beacon to perform the threshold operation,

determining if there is any tracking operation requested by any of the users,

when there is a tracking operation to be performed, generating a tracking request in the beacon controller interface and sending it to the beacon to perform the tracking operation,

receiving in the beacon controller interface the monitoring provided by the beacon in the tracking operation,

using the results provided by the beacon to perform further operations in the beacon controller interface to satisfy the requests, except threshold monitoring requests, of the users,

upon the beacon detecting any breach of a threshold it is monitoring, sending the threshold breach report to the beacon controller interface, and

using the breach report to satisfy the requests of any users requesting threshold monitoring operations.

40. A method as set forth in claim 39 including the step of

providing for the operation of the beacon in the buffering state if the users'"'"' requests for tracking operations have been completed or terminated.

41. A method of monitoring the operation, including location determination, of mobile items, including the steps of:

providing a beacon that is capable of operating in only one mode at a time,

providing a system in which access is provided by a plurality of users simultaneously,

providing for the introduction to the beacon of a request from a first one of the users to interrupt a threshold monitoring operation,

thereafter determining if the beacon has received a tracking request from second one of the users,

if the answer is yes, removing any request for the operation of the beacon in the threshold monitoring operation of the first mobile item,

determining if the beacon has any request for threshold monitoring operations at the end of the tracking operation,

if the answer to the determination in the previous paragraph is yes, providing a request to the beacon to activate the beacon for providing the threshold monitoring operation,

if the answer is no to the question of whether the beacon has any other threshold monitoring operations currently in effect, providing for an operation of the beacon in the buffering state.

42. A method as set forth in claim 41, including the steps of:

if the beacon is not in the tracking state, determining if the beacon is performing any other threshold monitoring operation,

if the answer to the determination in the previous paragraph is yes, providing for the activation of threshold monitoring by the beacon, and

if the answer to the determination of the performance by the beacon of any threshold monitoring operations is no, providing for the beacon to perform a buffering operation.

43. A method of providing for monitoring the movement of first and second mobile items, including the steps of:

providing a plurality of users,

providing a user interface for each user to input desired operations and view status indications, the user interfaces being the same for each user,

providing first and second beacons respectively associated with the first and second mobile items, each beacon being responsive to different monitoring instructions than the other beacon, each beacon being capable of performing both a threshold monitoring and a tracking instruction set at the same time,

providing a first beacon manager for the first beacon to providing monitoring operations for the first beacon based on indications from the first user of the desired operations,

providing a second beacon manager for the second beacon to provide monitoring operations for the second beacon based on indications from the second user of the desired operations,

providing indications of the operations of the first item, including indications of location, to the first user according to the first user'"'"'s desired operations for the first beacon, and

providing indications of the status of the second item, including indication of location, to the second user according to the second user'"'"'s desired operations for the second beacon.

44. A method as set forth in claim 43, including the steps of:

determining if there is any threshold monitoring operation requested for the first beacon by any of the users,

when there is a threshold operation to be performed by the first beacon, generating a request in the beacon controller interface for the first beacon and sending it to the first beacon to perform the threshold operation,

determining if there is any tracking operation requested for the first beacon by any of the users,

when there is a tracking operation to be performed by the first beacon, generating a tracking request in the beacon controller interface for the first beacon and sending it to the first beacon to perform the tracking operation,

receiving in the beacon controller interface the operations provided by the first beacon from the tracking operation,

using the operations provided by the first beacon to perform further operations in the beacon controller interface to satisfy the requests, except threshold monitoring requests, of the users,

upon the first beacon detecting any breach of a threshold it is monitoring sending the threshold breach report to the beacon controller interface,

using the breach report from the first beacon to satisfy the requests of any users requesting threshold monitoring operations of the first item,

determining if there is any threshold monitoring operation requested for the second beacon by any of the users,

when there is a threshold operation to be performed by the second beacon, generating a request in the beacon controller interface for the second beacon and sending it to the second beacon to perform the threshold operation,

determining if there is any tracking operation requested for the second beacon by any of the users,

when there is a tracking operation to be performed by the second beacon, generating a tracking request in the beacon controller interface for the second beacon and sending it to the second beacon to perform the tracking operation,

receiving in the beacon controller interface the operations provided by the second beacon from the tracking operation,

using the results provided by the second beacon to perform further operations in the beacon controller interface to satisfy the requests, except threshold monitoring requests, of the users,

upon the second beacon detecting any breach of a threshold it is monitoring, sending the threshold breach report to the beacon controller interface,

using the breach report from the second beacon to satisfy the requests of any users requesting threshold monitoring operations of the second item.

45. A method of monitoring the operation, including location determination, of a mobile item, including the steps of:

providing a beacon for monitoring the movements of the mobile item,

providing a beacon controller interface,

providing a tracking request of the mobile item for a continuous time period between first and second times,

providing a threshold monitoring request of the mobile item for a second time period between the first and second times in the first time period,

providing a speed monitoring request of the mobile item for a third time period after the second time period, the third time period starting in the first time period after the end of the second time period and continuing to a time past the end of the first time period,

providing for the tracking request to be applied to the beacon by the beacon controller interface in the first time period between the first and second times and for a disregard of the request of the mobile item to provide for a threshold monitoring of the mobile item in the second time period and for a disregard of the request of the mobile item in the period of time common to the first and the third time periods,

providing for changes in the operation of the beacon controller interface in the second time period in accordance with the tracking of the mobile item in the second time period,

providing for monitoring the speed of the mobile item in the beacon controller interface during the period common to the first time period, in accordance with the tracking operation of the mobile item in this common monitoring period, and

providing for monitoring the speed of the mobile item by the beacon, in the third time period after the end of the first time period.

46. A method of building a scenario for use by an assigned beacon in monitoring the operation, including location determinations, of a mobile item, including the steps of:

selecting the mobile item with the assign beacon attached to the mobile item,

determining whether the scenario is to be selected from a previously saved scenario or whether a new scenario is to be created,

selecting a previously saved scenario if the determination is made that a previously saved scenario is to be selected,

creating a new scenario if the decision is made to create a new scenario,

as a first step in creating a new scenario, selecting a trigger mechanism from a plurality of trigger mechanisms,

as a next step, determining whether a schedule is to be selected from a plurality of previously saved schedules or whether a new schedule is to be created,

selecting one of the plurality of previously saved schedules when the determination is made to select one of the previously saved schedules,

creating the new schedule when the decision is made to create a new schedule,

as a next step, selecting one of a plurality of previously saved notification entities or defining a new notification entity when a decision is made to define a new notification entity,

as a next step, selecting one of a plurality of previously saved notification methods or defining a new notification method when a decision is made to define a new notification method,

as a next step, selecting one of a plurality of previously saved messages or defining a new message when a decision is made to define a new message,

as a next step, activating the selected or defined schedule,

as a next step, commanding the beacon at the scheduled time to monitor the mobile item to which the beacon is attached.

47. A method as set forth in claim 46 wherein

the new scenario is saved and wherein

the new schedule is saved and wherein

the new notification scheme is saved.

48. A method of building a scenario for use by an assigned beacon in monitoring the operation, including location determinations of a mobile item, including the steps of:

selecting the mobile item with the assigned beacon attached to the mobile item,

selecting a previously saved scenario or creating a new scenario, the creation of the new scenario consisting of the following steps;

selecting a previously saved trigger mechanism,

selecting a previously saved schedule or defining a new schedule,

selecting a previously saved notification scheme or creating a new notification scheme,

selecting one of a plurality of entities;

selecting one of a plurality of notification methods, and

selecting one of a plurality of messages.

49. A method as set forth in claim 48, including the steps of:

activating the selected or defined schedule, and

triggering the assigned beacon commands at the times defined by the activated schedule.

50. A method as set forth in claim 48, including the step of:

saving the schedule when the schedule is defined, and

saving the notification scheme when the notification scheme is defined.

51. A method of monitoring and processing a scenario for a beacon, including the steps of:

receiving a trigger report from a beacon controller interface for the beacon,

determining whether the account status for the beacon is active,

disregarding the trigger report if the account status for the beacon is not active,

when the account status of the beacon is active, determining if there are any active scheduled scenarios associated with the trigger for the beacon,

when the answer to the previous determination is yes, monitoring the operation of the beacon in accordance with the active scheduled scenario associated with the trigger for the beacon, and

again reviewing trigger reports from the beacon controller interface for the beacon when the account status for the beacon is not active, when there are no active scheduled scenarios for the beacon or when the operation of the beacon has been monitored in accordance with the active scheduled scenario associated wit the trigger for the beacon.

52. A method of monitoring the operation, including location determinations, of mobile items in accordance with the operations of beacons attached to the mobile items, including the steps of:

setting an appropriate presentation dependent upon the device being used to operate the user interface,

providing for a login with a user identification and a user password when the account status of the user is active,

providing for a login of the user to the system when the identification and the password of the user are correct,

when the user has been logged into the system, determining the level of authorized access for the user dependent upon the user type, and

providing for the users to manage the beacon inventories of different types of beacons and to manage the operations to be performed by the managed beacon inventories.

53. A method of monitoring the status, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing for a login of each user with a user identification and a user password when the account status of the user is active,

providing for a login of the user to the system when the identification and password of the user are correct,

when the user has been logged into the system, managing beacon inventory by assigning beacons to wholesalers and retailers,

when the user has been logged into the system assigning wholesale service plans to the beacons of the wholesalers and retailers, and

when the user has been logged into the system, managing retail subscriber service plans by assigning different subscriber service plans to specific wholesalers and retailers.

54. A method as set forth in claim 53, including the steps of:

when the user has been logged into the system, determining the level of authorized access for the user dependent upon the user type, and

when each user has been logged into the system providing for the user to manage beacon inventories of different types of beacons dependent upon the operations to be performed by the different types of the beacons in the managed beacon inventories.

55. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing for a login of each user into the system when the identification and the password of the user are correct,

when each user has been logged into the system, determining the level of the authorized access of the user into the system dependent upon the user type,

when each user has been logged into the system, providing for the user to manage beacon types by adding new types of beacons into the system and assigning features to the beacon and setting defaults to the beacons in the system or the user has been authorized to manage these beacon operations,

when each user has been logged into the system and has been authorized to perform the operations individual to the beacons, managing the beacon inventory by assigning beacons to individual ones of wholesalers, retailers and direct resellers.

56. A method as set forth in claim 55, including the steps of:

assigning wholesale service plans to individual ones of the wholesalers,

assigning retail service plans to individual ones of the retailers, and

assigning direct subscriber service plans to individual ones of the direct subscribers.

57. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

setting appropriate presentation styles for the types of devices being used to operate the user interfaces,

logging in the users in accordance with the users'"'"' identifications and passwords,

determining that the users'"'"' account status is active,

determining that the users'"'"' identifications and passwords are correct,

determining the level of the users'"'"' access into the system dependent upon the type of users accessing into the system,

adding, updating and deleting the users in the system, by assigning individual ones of the beacons to individual ones of the user, and

initializing the operations of the assigned beacons.

58. A method of monitoring the operations including location determinations, of mobile items in accordance with the operations of beacons attached to the mobile items, including the steps of:

assigning access levels to system users dependent upon the types of users,

adding, updating and deleting the users in the system,

assigning portals to the users in the system, and

assigning passwords to the users to provide for access by the users to the assigned portals.

59. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing for a system administrator to manage the beacons,

providing for the system administrator to view the beacon inventory,

providing for the system administrator to initialize the operation of the beacons by originating commands for the beacons,

providing for the system administrator to test the beacons,

providing for the systems administrator to assign access levels to the users dependent upon the types of users,

providing for the system administrator to assign beacons to individual ones of the users.

60. A method as set forth in claim 59, including the steps of:

providing for the system administrator to request a beacon controller interface to initialize the beacons and test the beacons.

61. A method as set forth in claim 59 wherein

one of the requested features is the operation by the beacon controller interface in monitoring the operation including the location determination, of the beacons.

62. A method of monitoring the operations, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing for the introduction of incidents to an incident queue by a beacon controller interface, and

authorizing operators to manage incidents,

providing for the acceptance by the authorized operators to manage the incidents, and

providing for the viewing of the incident queue by the authorized operator.

63. A method as set forth in claim 62, including the step of:

providing alternatively for the initiation of the incidents by the authorized operator.

64. A method as set forth in claim 63, including the steps of:

providing for the authorized operators to initialize incidents with individual ones of the beacons by having the authorized operators request features of the beacons from the beacon controller interface wherein

one of the beacon features is the location of the beacon.

65. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

assigning access levels to system users dependent upon the types of system users,

providing for an operating manager to manage the system users including adding, updating and deleting the system users,

providing passwords for the users to enter the users'"'"' portals,

providing for the operating manager to manage user accounts, including adding, updating and deleting the users, without accessing the users'"'"' portals, and

providing for the operating manager to override the password and access one of the user'"'"'s portals under particular circumstances including when there is an emergency,

66. A method as set forth in claim 65 wherein:

the operating manager overrides the password of the one of the users and accesses the user'"'"'s portal when there is a panic situation.

67. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing incidents in an incident queue from a beacon controller interface,

assigning an authorized operator to handle one of the incidents in the incident queue,

indicating in the incident queue whether the incidents are being currently managed by an operating manager,

when the answer is yes, permitting the operating manager to access the incident,

when the answer is no, providing for the operating manager to accept the incident after the operating manager has been assigned the incident, and

resolving the incident when management of the incident by the operating manager is no longer required.

68. A method as set forth in claim 67, including the steps of:

providing for the operator to enable a Recovery Interface to locate mobile items listed in the incidents in the incident queue,

providing a unique incident identification for that particular incident, corresponding to an access code for access, using the Recovery Interface, to that particular incident, and

discontinuing access to the system via the Recovery Interface when that particular incident has been resolved.

69. A method as set forth in claim 67, including the steps of:

the operating manager constituting a first operating manager,

providing for the first operating manager to transfer an assigned incident back into the incident queue, and

providing for the second operating manager to accept and manage the incident transferred back to the incident queue by the first operating manager.

70. A method as set forth in claim 67 wherein

the first operating manager transfers the incident to the incident queue when the first operating manager wishes to transfer the incident to the second operating manager and wherein

the second operating manager accepts and manages the incident after the first operating manager transfers the incident to the incident queue.

71. A method as set forth in claim 67 wherein

instead of providing incidents in an incident queue from a beacon controller interface, incidents are manually initiated into the incident queue by an authorized operator.

72. A method of monitoring the operation, including location determinations of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing for a subscriber to request for an operator to handle an incident,

providing for the operator to manually initiate the incident,

providing for the operator to search a data base to locate the subscriber'"'"'s account,

providing for the operator to receive a pass code,

providing for the operator to enter the subscriber'"'"'s code,

providing for the operator to manage the handling of the incident, and

when management of the incident is no longer required, providing for the operator to resolve the incident.

73. A method as set forth in claim 72, including the steps of:

providing for the operator to request tracking of the beacon involved in the incident,

providing for a beacon controller interface to monitor the operation of the beacon and to indicate the monitoring to the operator, and

providing for the tracking of the operation of the beacon by the operator to be discontinued when the incident involving the beacon has been resolved.

74. A method of monitoring the operation, including location determination, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

receiving an incident alert from a beacon controller interface,

determining whether an incident should be indicated in an incident queue of an integrated automation system for a particular one of the beacons,

if the answer is no, disregarding a notification of the incident,

if the answer is yes, determining the type of automation system to be notified by matching the particular one of the beacons to a particular one of the automation systems,

providing different types of networks, including a public telephone network, a wireless telephone network and the internet,

configuring a protocol based upon the type of automation system to be notified and the type of network to interface with the automation system, and

sending the incident notification to the automation system'"'"'s incident queue based upon the configured protocol.

75. A method of monitoring the operation, including location determinations of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

requesting the operations of the beacons from a beacon controller interface and providing operation data to the beacon from the beacon controller interface, the beacon operations including tracking operations, monitoring the locations of the beacons and including the operations of non-tracking components in the beacons, and

managing scenarios including creating scenarios and having the scenarios monitored.

76. A method as set forth in claim 75, including the steps of:

managing user types including adding, updating and deleting system users,

managing supervisors and guardians, and

assigning guardians to dependents and assets.

77. A method of monitoring the operations, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing a login with a user'"'"'s identification and a user'"'"'s password when it is determined that the user'"'"'s monitoring status is active, the user'"'"'s account status is active and the user'"'"'s identification and password are correct,

managing user types including adding, updating and deleting users and assigning access levels to the users dependent upon the types of users,

creating and managing scenarios, and

managing the beacons including tracking the beacons and including managing the operation of non-tracking components in the beacon.

78. A method as set forth in claim 77 including the steps of:

requesting beacon operations data from a beacon controller interface, and

transferring the beacon operations data from the beacon controller interface to the beacons.

79. A method as set forth in claim 77 including the steps of:

managing profiles including names, addresses and login information of the users,

reviewing account information and usage activity, and

managing supervisors and guardians responsible for the assets and personnel within the users'"'"' accounts;

80. A method as set forth in claim 77, including the steps of:

providing a login with a user'"'"'s identification and a user'"'"'s password when it is determined that a subscriber'"'"'s monitoring status is active, the subscriber'"'"'s account status is active and the user'"'"'s identification and password are correct,

managing user types including adding, updating and deleting users,

assigning access levels to the users dependent upon the types of users,

creating and managing scenarios, and

managing the beacons including tracking the beacons and including managing the operation of non-tracking components in the beacons.

81. A method of monitoring the operations, including location determinations, of a mobile item in accordance with the operation of a beacon attached to the mobile item, including the steps of:

providing for a monitoring station operator to authorize the use of a recovery interface,

providing for a unique incident identification and password to be used to access the system with the recovery interface during a specific incident,

providing for sending a recovery login, password and web page address to a recovery interface user,

when the password is correct and an incident is active, providing an access to the incident via the recovery interface,

providing for a display in the recovery interface of the locations of both the device on which the recovery interface is being operated and of the beacon involved in the incident, dependent upon whether the device being used to access the recovery interface is equipped with a locatable device equivalent to a beacon,

providing for the recovery user to use the recovery interface in working on the incident while the incident is active, and

providing for the monitoring station operator to log the recovery interface user out of the incident when the incident is no longer active.

82. A method as set forth in claim 81, including the steps of:

providing for the recovery interface user to log out of the recovery interface while the incident is still active, and

providing for the recovery interface user to thereafter log back in to the same incident using the same web address, username and password while the incident is still active.

83. A method of monitoring the operations, including location determinations, of a mobile item in accordance with the operation of a beacon attached to the mobile item, including the steps of:

providing for a recovery interface user to log into an incident to aid in the resolution of an active incident involving the beacon,

providing for the recovery interface to indicate the location of the recovery interface user and the beacon when the operation of the device accessing the recovery interface is compatible with the operation of the beacon and while the incident is active, and

providing for access to that specific incident via the recovery interface to become inactive when the incident is no longer active.

84. A method as set forth in claim 83, including the steps of:

providing for the recovery interface to become inactive in aiding the resolution of the incident while the incident is still active, and

providing for the recovery interface to become active again in aiding the resolution of the incident while the incident is still active.

85. A method as set forth in claim 83, including the steps of:

providing for the recovery interface to indicate the location of a beacon when the device being used to operate the recovery interface is not equipped with a locatable device.

86. A method of monitoring the operations, including location determinations, of a mobile item in accordance with the operation of a beacon attached to the mobile item, including the steps of:

providing for a recovery login, password and web page address to a recovery user and for a recovery interface when an incident is unresolved and a recovery interface is requested to aid in monitoring the operation of the beacon,

providing for a display, in the recovery interface, of the location of the beacon,

providing for a display, in the recovery interface, of the location of the device that is accessing the recovery interface when the device accessing the recovery interface is equipped with a locatable device equivalent to a beacon,

providing for the recovery user to use the recovery interface in aiding in monitoring the operation of the beacon while the incident is active, and

providing for the recovery interface user to log out of the recovery interface when the incident is no longer active.

87. A method as set forth in claim 86, including the steps of:

providing for the recovery interface user to log out of the recovery interface while the incident is still active, and

providing for the recovery user to thereafter log in to the recovery interface and view that same incident while that same incident is still active.

88. A method of monitoring the operation, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing a monitoring system,

providing a beacon controller interface as a module of the monitoring system, and

providing for communications between the monitoring system and the beacon controller interface to perform individual ones of the following operations;

(a) locating the beacons, (b) tracking the beacons, (c) monitoring thresholds measured by the beacons, (d) provide monitoring of auxiliary devices connected to the beacons, and (e) reporting the status of all parameters measured by the beacons.

89. A method as set forth in claim 88, including the step of:

providing a plug-and-play channel between the beacon controller interface and the beacon manager as an abstraction to provide for the plugging of beacon managers into the beacon controller interface without modifying the beacon controller interface or the beacon managers already in the control system even when the new beacon managers manage a new beacon having characteristics different from the characteristic of beacon already in the monitoring system.

90. A method as set forth in claim 88, including the step of:

providing the beacon controller interface with characteristics to integrate new beacon types into the beacon controller interface without adversely affecting the operation of the beacon controller interface with respect to beacons previously integrated into the beacon controller interface.

91. A method as set forth in claim 88, including the step of:

providing the beacon controller interface with characteristic to integrate the features and operations of the new beacon types into the control system without adversely affecting the operation of any components in the monitoring system.

92. A method as set forth in claim 88, wherein

the beacon controller interface has characteristics to integrate new beacon types into the beacon controller interface without adversely affecting the operation of the beacon controller interface with respect to beacon types previously integrated into the beacon controller interface.

93. A method of monitoring the operation, including location determinations, of mobile items in accordance with the operation of beacons attached to the mobile items, including the steps of:

providing a monitoring system including a beacon controller interface with characteristics compatible with the existing types of beacons and with new types of beacons,

providing the beacons with pluralities of operations including tracking operations and threshold monitoring operations and including different communications networks and different location technologies,

providing beacon managers for operating the existing types of beacons, the beacon managers being operative to provide changes in the locations of the existing beacons in accordance with instructions from the beacon controller interface and to indicate changes in the locations of the beacons to the beacon managers, and

providing a plug-and-play channel between the beacon controller interface and the beacon managers with characteristics for isolating each beacon manager from other beacon managers to provide for the operation of the types of beacons by the beacon controller interface without interfering with the operation of the existing beacons by the beacon controller interface when the new types of beacons are added to the monitoring system.

94. A method as set forth in claim 93, including the step of:

providing the plug-and-play channel between the beacon controller interface and the beacon manager as an abstraction to provide for the plugging of new beacon managers into the beacon controller interface without modifying the beacon managers or the beacon controller interface already in the monitoring system even when the new beacon managers manage new beacons having characteristics different from the characteristics of beacons already in the monitoring system.

95. A method as set forth in claim 93, including the step of:

providing the beacon controller interface with characteristics to integrate new beacon types into the beacon controller interface without adversely affecting the operation of the beacon controller interference with respect to beacons previously integrated into the beacon controller interface.

96. A method as set forth in claim 93, including the step of:

providing the plug-and-play channel between the beacon controller interface and the beacon manager to provide for the plugging of new beacon managers into the beacon controller interface without modifying the beacon managers or the beacon controller interface already in the monitoring system even when the new beacon manager interfaces with new beacon types having characteristics different from the characteristics of beacons already in the system

97. A method as set forth in claim 93, including the step of:

providing the beacon controller interface with characteristics to integrate new beacon types into the beacon controller interface without adversely affecting the operation of the beacon controller interface with respect to beacons previously integrated into the beacon controller interface.

98. A method as set forth in claim 93, including the step of:

providing for communication between the beacons and the beacon managers by wireless technologies individual to the beacons with which the beacon managers are associated, thereby to provide for beacons providing different wireless technologies to be incorporated into the monitoring system without affecting the operation of the monitoring system or the beacons already in the monitoring system.

99. A method as set forth in claim 93, including the step of:

disposing the plug-and-play channel between the beacon controller interface and the beacon managers to provide for communications between the beacons and the beacon managers by wireless technologies individual to the beacons with which the beacon managers are associated, thereby to provide for beacons incorporating different wireless technologies to be incorporated into the monitoring without affecting the operation of the monitoring system.

100. A method of monitoring the operation, including location determinations, of mobile items, including the steps of:

providing a plurality of beacons with individual types of wireless technology for communication with the beacons, the beacons being capable of providing operations, including location technologies, individual to the beacons, the beacons being coupled to the mobile items for indicating the location of the mobile items,

providing a monitoring system including a beacon controller interface with characteristics compatible with the existing and new types of beacons,

providing beacon managers for operating the existing types of beacons, and capable of operating the new types of beacons, to determine the locations of the beacons and communicate such locations to the beacon controller interface, and

providing a plug-and-play channel between the beacon controller interface and the beacon managers to provide communications between the beacon controller interface and the beacon managers without interfering with the operation of the existing beacons by the beacon controller interface when the new types of beacons are added to the monitoring system.

101. A method as set forth in claim 100 wherein

the plug-and-play channel provides for wireless communications between the beacon managers and the beacons for new beacons by wireless technologies different from the wireless technologies providing for communications between the beacon managers and the beacons for existing beacons, without affecting the operation of the monitoring system.

102. A method as set forth in claim 100 wherein:

the plug-and-play channel is operative to isolate the beacon controller interface from the beacon managers to provide for the introduction of the new types of beacons into the monitoring system without affecting the operation of the existing components, including the existing beacons and the beacon controller interface, in the monitoring system.

103. A method as set forth in claim 100 wherein

the plug-and-play channel provides technologies for indicating the locations of new beacons different from the existing beacons without affecting the operation of the existing beacons in the monitoring system.

108. A method of monitoring the operations, including location determinations, of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the mobile items, each of the beacons being responsive to signals in an individual one of a plurality of wireless location technologies, and

providing a plurality of portals,

providing for a reception in each of the beacons of signals via an individual one of the wireless location technologies, and

providing for an operation of the portals in monitoring the operations, including location determinations, of the individual ones of the beacons in accordance with the signals via the individual ones of the wireless location technologies.

109. A method of monitoring the operations, including location determinations, of a plurality of mobile items, including the steps of:

providing a plurality of beacons each movable with an individual one of the items, each of the beacons being responsive to signals via an individual one of a plurality of wireless communication technologies,

providing a plurality of portals,

providing for a reception in each of the beacons of signals in an individual one of the wireless communication technologies, and

providing for an operation of the portals in monitoring the operations, including location determinations, of the individual ones of the beacons in accordance with the signals in the individual ones of the wireless communication technologies.

110. A method of monitoring the operation, including location determinations, of a mobile item including the steps of:

providing a beacon movable with the item for monitoring the item,

providing first and second users from individual ones of a system administration portal, a monitoring station portal, a dealer portal, a subscriber portal and a recovery interface,

providing a beacon controller interface,

providing for first instructions from the first user to the beacon to obtain a first operation of the beacon,

providing for second instructions from the second user to the beacon to obtain a second operation of the beacon,

providing for priority of the first instructions over the second instructions in the operation of the beacons dependent upon the types of the first and second instructions, and

providing communications between the beacon controller interface and the first and second users to provide for management of the beacon operation in accordance with the first instructions and to provide for indications to the first and second users relating to the operation of the beacon.

111. A method as set forth in claim 110, including the steps of:

when the operation of the beacon in accordance with the first instructions has been completed, providing for the operation of the beacon in accordance with the second instructions if the second instructions are still in existence, and

instructing the beacon to enter a buffering mode if the second instructions are not in existence when the operation of the beacon in accordance with the first instruction has been completed.

112. A method as set forth in claim 111, including the step of:

when the operation of the beacon in accordance with the second instructions has been completed, instructing the beacon to enter a buffering mode.

113. A method of monitoring the operation of mobile items, including the steps of:

providing a system administration module,

providing indications from the system administration module to a reseller/dealer portal,

providing indications from the reseller/dealer portal to an incident handling module,

providing indications from the incident handling module to a recovery interface, and

providing indications between a beacon controller interface and each of the incident handling module and the recovery interface module.

114. A method as set forth in claim 113, including the steps of:

providing request and replies between the beacon controller interface and a first beacon manager,

providing requests and replies between the first beacon controller interface and each of second and third beacon managers, the second beacon manager monitoring a tracking operation and the third beacon manager monitoring a threshold operation.

115. A method as set forth in claim 113, including the steps of:

providing indications from a residential/commercial subscriber portal to a scenario builder module and a scenario monitor,

providing indications from the scenario builder module to the scenario monitor, and

providing requests and replies between the scenario monitor and the beacon controller interface.

116. A method as set forth in claim 114, including the steps of:

providing indications from a residential/commercial subscriber portal to a scenario builder module and a scenario monitor,

providing indications from the scenario builder module to the scenario monitor, and

providing requests and replies between the scenario monitor and the beacon controller interface.

117. A method of monitoring the operation, including location determinations of a beacon attached to a mobile item, including the steps of:

providing a password for a recovery interface user to enter a recovery interface portal for monitoring the operation of the beacon,

providing a passcode to an operator for the operator to enter the subscriber'"'"'s portal and monitor the operation of the subscriber'"'"'s beacon when an incident involving the item occurs,

providing for the operator to monitor the operation of the beacon when the recovery interface user has entered the recovery interface portal.

118. A method as set forth in claim 117, including the steps of:

logging the recover interface user out of the recovery interface portal when the incident involving the item has been resolved.

119. A method as set forth in claim 118, including the step of

providing for the recovery interface user to log out of the recovery interface portal while the incident is still in progress.

120. A method of monitoring the operation, including location determination, of a beacon attached to a mobile item, including the steps of:

providing a password for a user to enter a portal for monitoring the operation of the beacon,

without a password or passcode, providing for an operator to enter the portal and monitor the operation of the beacon when an incident involving the item occurs, and

providing for the operator to record the reason why the operator has entered the portal when the operator entered into the portal without a password or passcode.

121. A method as set forth in claim 120, including the step of:

logging the operator out of the portal when the incident involving the item has been resolved.

122. A method as set forth in claim 121, including the step of:

providing for the operator to log out of the portal while the incident is still being resolved, transferring the incident back in to the incident queue.