Methods for electronic records management

• US 20060259468A1
• Filed: 05/10/2005
• Published: 11/16/2006
• Est. Priority Date: 05/10/2005
• Status: Abandoned Application

• Current Assignee: Meridio Ltd. (HP Inc.)
• Original Assignee: Meridio Ltd. (HP Inc.)
• Inventors: Gordon, Neal, Brooks, Michael, Taylor, Geoff, Reid, Andrew, Mccoy, Bernadette, Crooks, Philip, Brown, Siobhan, Mulholland, Connor, Craig, Alistair, Murphy, Desmond, Gilmore, Alan, Lee, Graham
• Application Number:
  US11/126,984
• Publication Number:
  US 20060259468A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes

Abstract

Systems and methods for the management and organization of electronic records are disclosed. These systems and methods provide the user with capabilities such as inputting and retrieving documents, searching for documents and sharing documents across an organization. The systems and methods also allow the capture of unstructured electronic records not typically associated with document management systems like, for example, email or instant message conversations, allow for remote update of replicated data between electronic record management systems to ensure integrity and consistency of the electronic records, allow for structured replication of electronic records between remote and master systems, and provide a mechanism for rectifying multiple disposal rules that may apply to the same electronic record.

Claims

1. A method for capturing electronic records, comprising:

receiving an electronic record from a process chain initiator at an electronic records management system;

selecting at least one process chain definition;

based on the selected at least one process chain definition, selecting at least one element to be processed on the electronic record; and

executing the selected at least one element on the electronic record.

2. The method of claim 1, wherein the electronic record is an email.

3. The method of claim 1, wherein the electronic record is an instant messaging conversation.

4. The method of claim 1, wherein the process chain definition is stored in a configuration file.

5. The method of claim 1, wherein the element is a rules element.

6. The method of claim 1, wherein the element is a storage element.

7. The method of claim 1, wherein the element is a custom element.

8. The method of claim 1, wherein the element is a characterization element.

9. A method for capturing electronic records in an electronic record management system, comprising:

monitoring for the occurrence of an electronic record;

in response to the electronic record being detected, creating metadata for the electronic record;

comparing at least one of the electronic record and the metadata to at least one rule; and

if the rule is satisfied, performing a custom element operation on at least one of the electronic record and the metadata.

10. The method of claim 9, wherein the electronic record is an email.

11. The method of claim 9, wherein the electronic record is an instant messaging conversation.

12. The method of claim 9, wherein the monitoring is continuous.

13. The method of claim 9, wherein the monitoring is periodic.

14. The method of claim 9, wherein the creating metadata comprises extracting data for the metadata from the electronic record.

15. The method of claim 9, wherein the creating metadata comprises obtaining data for the metadata from an external source.

16. The method of claim 9, further comprising receiving the rule from a user.

17. The method of claim 9, wherein the custom element determines additional metadata for the electronic record.

18. The method of claim 9, wherein the custom element determines a classification of the electronic record.

19. The method of claim 9, wherein the custom element determines a location in which to store the electronic record.

20. The method of claim 9, further comprising storing at least one of the electronic record and the metadata if the rule is satisfied.

21. A method for replicating data among a plurality of electronic records management systems, comprising:

receiving data to be replicated from a first electronic records management system through a first application program interface at a first node and storing the data in a first database at the first node;

retrieving the data from the first database and sending the data through a base transport from the first node to a second node;

receiving the data at the second node and storing the data in a second database at the second node;

retrieving the data from the second database and sending the data through the base transport from the second node;

receiving the data at an nth node and storing the data in an nth database at the nth node; and

retrieving the data from the nth database and providing the data through a second application program interface to a second electronic records management system.

22. The method of claim 21, further comprising retaining a copy of the data at a database until the data has been acknowledged as being received at the nth database.

23. The method of claim 21, further comprising comparing the data to other data to determine which has priority for replication.

24. The method of claim 21, wherein the data is sent from the second node directly to the nth node.

25. The method of claim 21, wherein the data is sent from the second node to the nth node via at least one intermediate node.

26. A method for updating electronic records through an electronic records management system, comprising:

providing a master electronic record at a first node;

providing a replica electronic record that is a replica of the master electronic record at a second node;

permitting a first user to make modifications to the master electronic record;

permitting a second user to make modifications to the replica electronic record;

transmitting the modifications to the replica electronic record from the second node to the first node;

at the first node, comparing the modifications to the master electronic record to the modifications to the replica electronic record to determine if the modifications to the replica electronic record will be entered; and

at the first node, determining whether to reject the modifications to the replica electronic.

27. The method of claim 27, wherein the determining whether to reject the modifications to the replica electronic record is based on whether the modifications to the replica electronic record conflict with modification to the master electronic record.

28. The method of claim 27, wherein the determining whether to reject the modifications to the replica electronic record is based on whether the second user has permission to modify the master electronic record.

29. The method of claim 27, further comprising accepting the modifications to the replica electronic record and applying the modifications to the master electronic record.

30. The method of claim 27, further comprising rejecting the modifications to the replica electronic record.

31. A method for retaining electronic records in an electronic records management system, comprising:

comparing multiple disposal schedules applicable to an electronic record to determine a single disposal schedule for the electronic record;

setting a disposal configuration of a storage device that is compatible with the single disposal schedule;

storing the electronic record in the storage device; and

taking a disposal action on the electronic record in accordance with the single disposal schedule.

32. The method of claim 31, wherein the disposal action includes deleting the electronic record.

33. The method of claim 31, wherein the disposal action includes archiving the electronic record.

34. The method of claim 31, wherein the storage device is an EMC CENTERA product.

35. The method of claim 31, further comprising periodically resetting the disposal configuration of the storage device so as to extend the retention period of the electronic record on the storage device.