Maintenance-information providing system (as amended)

• US 20060259832A1
• Filed: 03/02/2004
• Published: 11/16/2006
• Est. Priority Date: 03/03/2003
• Status: Active Grant

• Current Assignee: Daikin Industries Ltd
• Original Assignee: Daikin Industries Ltd
• Inventors: Kumamoto, Gen
• Granted Patent: US 7,599,816 B2
• Time in Patent Office: Days
• US Class Current: 714/47
• CPC Class Codes: G05B 23/0283 Predictive maintenance, e.g. involving the monitoring of a system and, based on the monitoring results, taking decisions on the maintenance schedule of the monitored system; Estimating remaining useful life [RUL] preventive maintenance, i.e. planning maintenance according to the available resources without monitoring the system G06Q10/06
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G07C 3/08 Registering or indicating the production of the machine either with or without registering working or idle time
• CPC Class Codes: Y02P 90/82 Energy audits or management systems therefor

Abstract

A The maintenance-information providing system is configured to provide information to maintain an air conditioner more appropriately. The system has an actual trouble code data storage section which stores data based on a trouble code, an actual predictive trouble code data storage section which stores data based on a predictive trouble code, a code-correspondence data storage section which stores a trouble code corresponding to a predictive trouble code and a maintenance-portion-information outputting section. The maintenance-portion-information outputting section extracts a trouble portion of the air conditioner corresponding to the predictive trouble code based on the data of the actual trouble code data storage section and the actual predictive trouble code data storage section. At the same time, the trouble code corresponding to the predictive trouble code is extracted and then a trouble portion of the air conditioner corresponding to the trouble code is extracted.

Claims

1. A maintenance-information providing system (4) for providing maintenance information of an apparatus comprising:

a storage section configured to store storage data including trouble data of the apparatus and predictive trouble data of the apparatus;

a corresponding data storage section configured to store the trouble data corresponding to the predictive trouble data; and

a trouble-portion-extracting section configured to extract a trouble portion of the apparatus corresponding to the predictive trouble data, based on the storage data of the storage section, and extract the trouble data corresponding to the predictive trouble data from the corresponding data storage section (28) and then extracts the trouble portion of the apparatus corresponding to the trouble data.

2. The maintenance-information providing system according to claim 1, wherein

the storage section includes an actual trouble data storage section configured to store correspondence between the trouble data and the trouble portion in the apparatus that has previously occurred, and an actual predictive trouble data storage section configured to store correspondence between the predictive trouble data and the trouble portion in the apparatus that has previously occurred.

3. The maintenance-information providing system according to claim 2, wherein

the trouble-portion-extracting section is configured to extract the trouble portion of the apparatus corresponding to the trouble data from the actual trouble data storage section.

4. The maintenance-information providing system according to claim 1, wherein

the trouble-portion-extracting section is further configured to output the trouble portion that was extracted as a maintenance portion.

5. The maintenance-information providing system according to claim 1, wherein

the trouble-portion-extracting section is further configured to output information on an article used for maintenance of the apparatus.

6. The maintenance-information providing system according to claim 2, wherein

the trouble-portion-extracting section is further configured to extract a plurality of the trouble portions, and

the system further comprises a certainty-degree calculating section configured to calculate a frequency of each of the trouble portions, which are extracted from the actual predictive trouble data storage section and the actual trouble data storage section, and

the trouble-portion-extracting section is further configured to output trouble portions with certainty degrees in descending order of the certainty degrees.

7. The maintenance-information providing system according to claim 1, further comprising

an input-receiving unit configured to receive the trouble data, the predictive trouble data and selected particulars of the apparatus including at least data indicative of a model of the apparatus, and

the trouble-portion-extracting section being further configured to limit extraction of the trouble portion which meets the particulars.

8. The maintenance-information providing system according to claim 7, wherein t

he particulars further include data indicative of an age of the apparatus.

9. The maintenance-information providing system according to claim 7, wherein

the particulars further include data indicative of a business type, and data indicative of an area where the apparatus is located.

10. The maintenance-information providing system according to claim 8, wherein

the particulars further include data indicative of a business type, and data indicative of an area where the apparatus is located.

11. The maintenance-information providing system according to claim 2, wherein

the trouble-portion-extracting section is further configured to output the trouble portion that was extracted as a maintenance portion.

12. The maintenance-information providing system according to claim 2, wherein

the trouble-portion-extracting section is further configured to output information on an article used for maintenance of the apparatus.

13. The maintenance-information providing system according to claim 12, wherein

the trouble-portion-extracting section is further configured to extract a plurality of the trouble portions, and

the system further comprises a certainty-degree calculating section configured to calculate a frequency of each of the trouble portions, which are extracted from the actual predictive trouble data storage section and the actual trouble data storage section, and

the trouble-portion-extracting section is further configured to output the trouble portions with certainty degrees in descending order of the certainty degrees.

14. The maintenance-information providing system according to claim 2, further comprising

an input-receiving unit configured to receive the trouble data, the predictive trouble data and selected particulars of the apparatus including at least data indicative of a model of the apparatus, and

the trouble-portion-extracting section being further configured to limit extraction of the trouble portion which meets the particulars.

15. The maintenance-information providing system according to claim 14, wherein

the particulars further include data indicative of an age of the apparatus.

16. The maintenance-information providing system according to claim 14, wherein

the particulars further include data indicative of a business type, and data indicative of an area where the apparatus is located.

17. The maintenance-information providing system according to claim 15, wherein

the particulars further include data indicative of a business type, and data indicative of an area where the apparatus is located.