Method and system for using load information in an instant messaging system

• US 20070005763A1
• Filed: 07/01/2005
• Published: 01/04/2007
• Est. Priority Date: 07/01/2005
• Status: Abandoned Application

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Patel, Labhesh, Shaffer, Shmuel, Caballero-McCann, Denise
• Application Number:
  US11/173,607
• Publication Number:
  US 20070005763A1
• Time in Patent Office: Days
• US Class Current: 709/225
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

A method for using load information in an instant messaging system includes determining current communication session load information of the user. The method includes blocking from transmission to the user instant message communications based on the current communication session load information of the user.

Claims

1. A method for using load information in an instant messaging system, comprising:

determining current communication session load information of the user; and

blocking from transmission to the user instant message communications based on the current communication session load information of the user.

2. The method of claim 1, wherein blocking from transmission to the user instant message communications based on the current communication session load information of the user comprises blocking from transmission to the user instant message communications based on predefined communication session load limits of the user.

3. The method of claim 2, further comprising receiving from the user the predefined communication session load limits of the user.

4. The method of claim 1, wherein the current communication session load information comprises current instant messaging communication session load information.

5. The method of claim 4, wherein the current communication session load information comprises current phone communication session load information.

6. The method of claim 1, wherein blocking from transmission to the user instant message communications based on the current communication session load information of the user comprises presenting the user as unavailable for additional instant message communication sessions based on the current communication session load information of the user.

7. The method of claim 1, further comprising:

receiving from a sender;

an instant message communication for the user; and

an indication that the instant message communication is urgent; and

transmitting the instant message communication to the user based on the urgency of the instant message communication.

8. The method of claim 1, further comprising notifying each sender of the instant message communications that the sender'"'"'s respective instant message communication was blocked and will be subsequently transmitted to the user when a communication session load of the user is reduced.

9. The method of claim 1, further comprising storing the instant message communications for subsequent transmission to the user.

10. A method for using load information in an instant messaging system, comprising:

receiving from a first user an instant message communication for a second user;

determining current communication session load information of the second user;

transmitting the current communication session load information to the first user;

prompting the first user whether the first user desires to begin an instant messaging session with the second user;

in response to the prompting, receiving an indication from the first user that the first user desires to begin an instant messaging session with the second user; and

transmitting the instant messaging communication to the second user.

11. The method of claim 10, wherein the current communication session load information comprises current instant messaging communication session load information.

12. The method of claim 11, wherein the current communication session load information comprises current phone communication session load information.

13. The method of claim 10, further comprising:

receiving instructions associated with the second user, the instructions indicating users who may receive communication session load information of the second user; and

before transmitting the current communication session load information to the first user, determining that the first user may receive the current communication session load information of the second user based on the instructions associated with the second user.

14. The method of claim 10, wherein the current communication session load information is transmitted to the first user before receiving from a first user an instant message communication for a second user.

15. A system for using load information in an instant messaging system, comprising a processor operable to:

determine current communication session load information of the user; and

block from transmission to the user instant message communications based on the current communication session load information of the user.

16. The system of claim 15, wherein a processor operable to block from transmission to the user instant message communications based on the current communication session load information of the user comprises a processor operable to block from transmission to the user instant message communications based on predefined communication session load limits of the user.

17. The system of claim 16, further comprising an interface coupled to the processor and operable to receive from the user the predefined communication session load limits of the user.

18. The system of claim 15, wherein the current communication session load information comprises current instant messaging communication session load information.

19. The system of claim 18, wherein the current communication session load information comprises current phone communication session load information.

20. The system of claim 15, wherein a processor operable to block from transmission to the user instant message communications based on the current communication session load information of the user comprises a processor operable to present the user as unavailable for additional instant message communication sessions based on the current communication session load information of the user.

21. The system of claim 15:

further comprising an interface coupled to the processor and operable to receive from a sender;

an instant message communication for the user; and

an indication that the instant message communication is urgent; and

wherein the processor is further operable to transmit the instant message communication to the user based on the urgency of the instant message communication.

22. The system of claim 15, wherein the processor is further operable to notify each sender of the instant message communications that the sender'"'"'s respective instant message communication was blocked and will be subsequently transmitted to the user when a communication session load of the user is reduced.

23. The system of claim 15, wherein the processor is further operable to store the instant message communications for subsequent transmission to the user.

24. A system for using load information in an instant messaging system, comprising:

an interface operable to receive from a first user an instant message communication for a second user;

a processor coupled to the interface and operable to;

determine current communication session load information of the second user;

transmit the current communication session load information to the first user; and

prompt the first user whether the first user desires to begin an instant messaging session with the second user;

the interface operable to, in response to the prompting, receive an indication from the first user that the first user desires to begin an instant messaging session with the second user; and

the processor operable to transmit the instant messaging communication to the second user.

25. The system of claim 24, wherein the current communication session load information comprises current instant messaging communication session load information.

26. The system of claim 25, wherein the current communication session load information comprises current phone communication session load information.

27. The system of claim 24, wherein:

the interface is further operable to receive instructions associated with the second user, the instructions indicating users who may receive communication session load information of the second user; and

the processor is further operable to, before transmitting the current communication session load information to the first user, determine that the first user may receive the current communication session load information of the second user based on the instructions associated with the second user.

28. A system for using load information in an instant messaging system, comprising:

means for determining current communication session load information of the user; and

means for blocking from transmission to the user instant message communications based on the current communication session load information of the user.

29. A system for using load information in an instant messaging system, comprising:

means for receiving from a first user an instant message communication for a second user;

means for determining current communication session load information of the second user;

means for transmitting the current communication session load information to the first user;

means for prompting the first user whether the first user desires to begin an instant messaging session with the second user;

means for, in response to the prompting, receiving an indication from the first user that the first user desires to begin an instant messaging session with the second user; and

means for transmitting the instant messaging communication to the second user.

30. Logic embodied in a computer readable medium, the computer readable medium comprising code operable to:

determine current communication session load information of the user; and

block from transmission to the user instant message communications based on the current communication session load information of the user.

31. Logic embodied in a computer readable medium, the computer readable medium comprising code operable to:

receive from a first user an instant message communication for a second user;

determine current communication session load information of the second user;

transmit the current communication session load information to the first user;

prompt the first user whether the first user desires to begin an instant messaging session with the second user;

in response to the prompting, receive an indication from the first user that the first user desires to begin an instant messaging session with the second user; and

transmit the instant messaging communication to the second user.