Computer system polling

• US 20070027987A1
• Filed: 07/27/2005
• Published: 02/01/2007
• Est. Priority Date: 07/27/2005
• Status: Active Grant

• Current Assignee: Hewlett Packard Enterprise Development LP (Hewlett-Packard Enterprise Company)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Faihe, Yassine, Flocken, Phil, Tripp, Travis
• Granted Patent: US 7,548,969 B2
• Time in Patent Office: Days
• US Class Current: 709/225
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

Polling is disclosed. A client rule set, associated with a service level, is provided. Based upon the client rule set, a polling interval for a request type is determined. A message associated with the request type is provided, and a server is polled with the message in accordance with the polling interval. A response to the message is received, and the polling interval is adjusted.

Claims

1. A method for polling, comprising:

providing a client rule set associated with a service level,

determining, based upon the client rule set, a polling interval for a request type,

providing a message associated with the request type,

polling a server with the message in accordance with the polling interval,

receiving a response to the message, and

adjusting the polling interval.

2. The method of claim 1 wherein the client rule set comprises at least a subset of a server rule set.

3. The method of claim 1 wherein adjusting the polling interval is performed based at least upon a portion of the response.

4. The method of claim 1 wherein adjusting the polling interval is performed based at least upon the client rule set and a state of the server.

5. The method of claim 1 wherein adjusting the polling interval comprises mapping a software event against the client rule set.

6. The method of claim 1, further comprising mapping the polling interval to a service level associated with the client.

7. The method of claim 1, further comprising:

providing a server rule set associated with at least one service level,

receiving a message comprising a service level identifier associated with a client, and

providing a response comprising a state of the server.

8. The method of claim 7, further comprising determining whether a customer associated with the client is entitled to receive a level of services associated with the service level identifier, and if not, providing a notification.

9. A system for polling, comprising

a server able to receive from a client a message comprising a request identifier associated with a request type,

a server rule set maintained by the server, comprising at least one rule for the request type, wherein the at least one rule is associated with at least one service level, and

the server being adapted to send a response to the client responsive to the message.

10. The system of claim 9 wherein the response comprises information for adjusting one or more polling intervals of the client.

11. The system of claim 9 wherein the response comprises at least a state value.

12. The system of claim 9 further comprising a service level agreement for associating the client with at least one of the plurality of service levels.

13. The system of claim 9 wherein the server is operated by a vendor and the client is operated by a customer of the vendor.

14. The system of claim 9 wherein the at least one rule comprises information for one or more polling intervals associated with the request type.

15. The system of claim 9 wherein the at least one rule comprises information for one or more polling locations associated with the request type.

16. The system of claim 9 wherein the message comprises a plurality of request identifiers.

17. The system of claim 9 wherein the response further comprises a rule update for updating a client rule set of the client.

18. The system of claim 9 wherein the server further comprises an entitlement verifier.

19. A system for polling, comprising

a client able to send to a server a message comprising a request identifier associated with a request type,

a polling interval for sending the message according to a service level associated with the client,

a client rule set maintained by the client, comprising at least one rule for the request type, wherein the at least one rule is associated with the service level, and

the client adapted to receive a response to the message and to adjust the polling interval responsively to the response.

20. The system of claim 19 wherein the at least one rule comprises information for associating the polling interval with the request type.

21. The system of claim 19 wherein the at least one rule comprises information for one or more polling locations associated with the request type.

22. The system of claim 19 wherein the message comprises a plurality of request identifiers.

23. The system of claim 19 wherein the response further comprises a rule update for updating the client rule set.

24. A computer-readable medium containing a set of instructions for polling, the set of instructions comprising steps for:

providing a client rule set associated with a service level,

determining, based upon the client rule set, a polling interval for a request type,

providing a message associated with the request type,

polling a server with the message in accordance with the polling interval,

receiving a response to the message, and

adjusting the polling interval.

25. The computer-readable medium of claim 24 wherein the client rule set comprises at least a subset of a server rule set.

26. The computer-readable medium of claim 24 wherein adjusting the polling interval is performed based at least upon a portion of the response.

27. The computer-readable medium of claim 24 wherein adjusting the polling interval is performed based at least upon the client rule set and a state of the server.

28. The computer-readable medium of claim 24 wherein adjusting the polling interval comprises mapping a software event against the client rule set.

29. The computer-readable medium of claim 24, wherein the set of instructions further comprises steps for:

providing a server rule set associated with at least one service level,

receiving a message comprising a service level identifier associated with a client, and

providing a response comprising a state of the server.

30. A system for polling, comprising

a client rule set associated with a service level,

means for determining, based upon the client rule set, a polling interval for a request type,

means for providing a message associated with the request type,

means for polling a server with the message in accordance with the polling interval,

means for receiving a response to the message, and

means for adjusting the polling interval.