System and method of presenting caller identification information at a voice over Internet protocol communication device

• US 20070047519A1
• Filed: 08/29/2005
• Published: 03/01/2007
• Est. Priority Date: 08/29/2005
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: Sbc Knowledge Ventures, L.P.
• Inventors: Brandt, Jeffrey, Bangor, Aaron, Reynolds, Douglas
• Granted Patent: US 8,432,897 B2
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 7/123 where the packet-switched network is an Internet Protocol Multimedia System-type network

Abstract

A method of providing caller identification information to a voice over Internet protocol (VoIP) telephone device is disclosed and includes receiving an incoming telephone call. The method also includes determining a destination VoIP telephone device associated with the incoming call. Further, the method includes populating a caller identification portal with a plurality of identification characteristics from a caller profile and presenting the caller identification portal to a display of the destination VoIP telephone device. The caller identification portal can include a first mode in which a partial caller identification portal is presented and a second mode in which a full caller identification portal is presented.

Claims

1. A method of providing caller identification information to a voice over Internet protocol (VoIP) telephone device, the method comprising:

receiving an incoming telephone call;

determining a destination VoIP telephone device associated with the incoming telephone call;

populating a caller identification portal with a plurality of identification characteristics from a caller profile; and

presenting the caller identification portal to a display of the destination VoIP telephone device.

2. The method of claim 1, further comprising transferring the incoming telephone call to the destination VoIP telephone device.

3. The method of claim 1, wherein the caller identification portal has a first mode in which a partial caller identification portal is presented and a second mode in which a full caller identification portal is presented.

4. The method of claim 3, further comprising determining whether a user of the destination VoIP telephone device has enabled the first mode or the second mode of the caller identification portal.

5. The method of claim 4, further comprising presenting the partial caller identification portal when the first mode is enabled.

6. The method of claim 4, further comprising presenting the full caller identification portal when the second mode is enabled.

7. The method of claim 1, further comprising:

searching a network with an identified caller name;

determining whether new information not included in the caller profile is available; and

updating the caller profile when new information is available.

8. The method of claim 7, wherein the network is at least one of the following:

an Internet, a local area network, and a peer-to-peer network.

9. The method of claim 7, further comprising searching the network with at least one of the following:

a telephone number, a social security number, and an email address.

10. The method of claim 1, wherein the caller identification portal includes at least three of the following:

a caller name, a caller work telephone number, a caller cellular telephone number, a caller facsimile number, a caller home telephone number, a caller work address, a caller home address, a caller universal resource locator, a caller work email address, a caller personal email address, a current time, a current date, a caller time zone, a caller summary information window, a previous call history from the caller, a previous call history to the caller, a list of upcoming meetings with the caller, an audio clip, a video clip, a photograph, and a search button.

11. A voice over Internet protocol (VoIP) telephone system, comprising:

a VoIP server coupled to a remote VoIP communication device, the VoIP server comprising;

a processor;

a computer readable medium accessible to the processor; and

a caller identification application embedded within the computer readable medium, the caller identification application comprising;

instructions to determine whether the remote VoIP communication device has a caller identification portal enabled;

instructions to populate the caller identification portal with a plurality of identification characteristics from a caller profile associated with an identified caller; and

instructions to present the caller identification portal on the VoIP communication device.

12. The system of claim 11, wherein the caller identification application further comprises instructions to transfer the call to the VoIP communication device.

13. The system of claim 11, wherein the caller identification portal has a first mode in which a partial caller identification portal is presented and a second mode in which a full caller identification portal is presented.

14. The system of claim 13, wherein the caller identification application further comprises instructions to determine whether the first mode or the second mode of the caller identification portal is enabled at the VoIP communication device.

15. The system of claim 14, wherein the caller identification application further comprises instructions to present the partial caller identification portal at the VoIP communication device when the first mode is enabled.

16. The system of claim 15, wherein the VoIP communication device is a VoIP telephone.

17. The system of claim 15, wherein the VoIP communication device is a VoIP computer.

18. The system of claim 11, wherein the caller identification application further comprises:

instructions to search a network with a name of the identified caller;

instructions to determine whether information new information not included in the caller profile is available from the network; and

instructions to update the caller profile with the new information.

19. The system of claim 18, wherein the caller identification application further comprises instructions to search the network with at least one of the following:

a telephone number, a social security number, and an email address.

20. The system of claim 18, wherein the network is at least one of the following:

an Internet, a local area network, and a peer-to-peer network.

21. A caller identification portal for a voice over Internet protocol (VoIP) communication device, the caller identification portal comprising:

a plurality of identification characteristics;

a full mode button, wherein when the full mode button is selected a first set of the plurality of identification characteristics associated with an identified caller is displayed at the VoIP communication device during a call; and

a partial mode button, wherein when the partial mode button is selected a second set of the plurality of identification characteristics associated with the identified caller is displayed at the VoIP communication device during the call.

22. The caller identification portal of claim 21, wherein the caller identification portal is displayed at a VoIP telephone.

23. The caller identification portal of claim 21, wherein the caller identification portal is displayed at a VoIP computer.

24. The caller identification portal of claim 21, wherein the plurality of identification characteristics includes at least one of the following:

a caller name, a caller work telephone number, a caller cellular telephone number, a caller facsimile number, a caller home telephone number, a caller work address, a caller home address, a caller universal resource locator, a caller work email address, a caller personal email address, a current time, a current date, a caller time zone, a caller summary information window, a previous call history from the caller, a previous call history to the caller, a list of upcoming meetings with the caller, an audio clip, a video clip, a photograph, and a search button.

25. The caller identification portal of claim 21, wherein the first set is a superset of the second set.

26. The caller identification portal of claim 21, wherein the second set is a subset of the first set.

27. The caller identification portal of claim 21, wherein the plurality of identification characteristics includes a previous call history from the caller.

28. The caller identification portal of claim 21, wherein the plurality of identification characteristics includes a previous call history to the caller.

29. The caller identification portal of claim 21, wherein the plurality of identification characteristics includes a list of upcoming meetings with the caller.