Automatically setting an avoidance threshold and adjusting a chat presence based on user avoidance of chat sessions

• US 20070061405A1
• Filed: 09/15/2005
• Published: 03/15/2007
• Est. Priority Date: 09/15/2005
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Murillo, Jessica, Keohane, Susann, Mullen, Shawn, McBrearty, Gerald, Shieh, Johnny
• Application Number:
  US11/226,958
• Publication Number:
  US 20070061405A1
• Time in Patent Office: Days
• US Class Current: 709/207
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A chat presence state adjustment indicating an availability of a particular user to participate in new chat sessions is automatically performed in a computer system. The computer system, which is in communication with a network, includes at least one of a chat server that facilitates chat communications between multiple client systems logged onto by multiple users and a particular client system logged onto by a particular user from among the multiple user. The computer system includes an avoidance controller that first detects a selection of chat sessions avoided by the particular user over a period of time from among the total chat session directed to the particular user over the period of time. In particular, the avoidance controller detects that the user avoids each of the selection of chat sessions through at least one separate type of avoidance activity. Next, the avoidance controller automatically sets at least one avoidance threshold based on at least one threshold characteristic of the selection of chat sessions avoided by the particular user. The avoidance threshold is set so that when future avoidance activity by the particular user exceeds the avoidance threshold, avoidance controller will automatically adjust the chat presence state of the particular user to indicate lack of availability of the particular user to participate in a new chat session.

Claims

1. A method for controlling adjustment of a chat presence state for a particular user for indicating availability of said particular user to participate in new chat sessions with at least one other user from among a plurality of users, in at least one computer system in communication with a network, wherein said at least one computer system comprises at least one from among a chat server that facilitates chat sessions between a plurality of client systems logged onto by said plurality of users and a particular client system from among said plurality of client systems communicatively connected to said chat server logged onto by said particular user from among said plurality of users, comprising:

detecting, at said computer system, a selection of chat sessions avoided by said particular user over a particular period of time from among a plurality of total chat sessions directed to said particular user, wherein said particular user avoids each of said selection of chat sessions through at least one of a plurality of separate types of avoidance activity, wherein said user verifies each said plurality of separate types of avoidance activity are representative of actual actions taken by said particular user to avoid chat sessions; and

automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, wherein future avoidance activity by said particular use that exceeds said avoidance threshold triggers said computer system to automatically adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session.

2. The method according to claim 1, further comprising:

detecting a second selection of chat sessions avoided by said particular user through at least one of said plurality of separate types of avoidance activity over a different period of time;

comparing said second selection of chat sessions avoided by said particular user with said avoidance threshold set for said particular user; and

responsive to second selection of chat sessions exceeding said avoidance threshold, automatically adjusting said chat presence state for said particular user to indicate lack of availability of said particular user to participate in a new chat session.

3. The method according to claim 2, wherein automatically adjusting said chat presence state for said particular user to indicate lack of availability to participate in a new chat session, further comprises:

automatically adjusting said chat presence state for said particular user for broadcast to at least one from among a first selection of said plurality of users not currently in an open chat session with said particular user and a second selection of said plurality not blocked from receiving avoidance-based presence state updates.

4. The method according to claim 1, further comprising:

setting said avoidance threshold to trigger said computer system to adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session and to block a selection of said plurality of users receiving said chat presence state from initiating said new chat session with said particular user.

5. The method according to claim 1, further comprising:

setting said avoidance threshold to trigger said computer system to adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session and to adjust the placement of any new chat sessions from prior display within a foreground of a display area to display with a background of said display area.

6. The method according to claim 1, wherein automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

detecting said threshold characteristic by calculating a percentage of said selection of chat sessions avoided by said particular user over said particular period of time out of said plurality of total chat session directed to said particular user.

7. The method according to claim 1, wherein automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

detecting said threshold characteristic from a pattern of avoidance in said selection of chat sessions avoided by said particular user over said particular period of time.

8. The method according to claim 1, wherein automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

automatically setting at least one avoidance threshold based on avoidance of at least one of at least one other user, at least one buddy list grouping of users, and at least one type of user.

9. The method according to claim 1, further comprising:

detecting a second selection of chat sessions avoided by said particular user through at least one of said plurality of separate types of avoidance activity over a different period of time;

detecting at least one second threshold characteristic of said second selection of chat sessions avoided by said particular user; and

adjusting said at least one avoidance threshold to incorporate said second threshold characteristic.

10. A system for controlling adjustment of a chat presence state for a particular user for indicating availability of said particular user to participate in new chat sessions with at least one other user from among a plurality of users, comprising:

at least one computer system in communication with a network, wherein said at least one computer system comprises at least one from among a chat server that facilitates chat sessions between a plurality of client systems logged onto by said plurality of users and a particular client system from among said plurality of client systems communicatively connected to said chat server logged onto by said particular user from among said plurality of users, said at least one computer system further comprising;

means for detecting a selection of chat sessions avoided by said particular user over a particular period of time from among a plurality of total chat sessions directed to said particular user, wherein said particular user avoids each of said selection of chat sessions through at least one of a plurality of separate types of avoidance activity, wherein said user verifies each said plurality of separate types of avoidance activity are representative of actual actions taken by said particular user to avoid chat sessions; and

means for automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, wherein future avoidance activity by said particular use that exceeds said avoidance threshold triggers said computer system to automatically adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session.

11. The system according to claim 10, said at least one computer system further comprising:

means for detecting a second selection of chat sessions avoided by said particular user through at least one of said plurality of separate types of avoidance activity over a different period of time;

means for comparing said second selection of chat sessions avoided by said particular user with said avoidance threshold set for said particular user; and

means, responsive to second selection of chat sessions exceeding said avoidance threshold, for automatically adjusting said chat presence state for said particular user to indicate lack of availability of said particular user to participate in a new chat session.

12. The system according to claim 10, wherein said means for automatically adjusting said chat presence state for said particular user to indicate lack of availability to participate in a new chat session, further comprises:

means for automatically adjusting said chat presence state for said particular user for broadcast to at least one from among a first selection of said plurality of users not currently in an open chat session with said particular user and a second selection of said plurality not blocked from receiving avoidance-based presence state updates.

13. The system according to claim 10, said at least one computer system further comprising:

means for setting said avoidance threshold to trigger said computer system to adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session and to block a selection of said plurality of users receiving said chat presence state from initiating said new chat session with said particular user.

14. The system according to claim 10, said at least one computer system further comprising:

means for setting said avoidance threshold to trigger said computer system to adjust said chat presence state of said particular user to indicate lack of availability to participate in a new chat session and to adjust the placement of any new chat sessions from prior display within a foreground of a display area to display with a background of said display area.

15. The system according to claim 10, wherein said means for automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

means for detecting said threshold characteristic by calculating a percentage of said selection of chat sessions avoided by said particular user over said particular period of time out of said plurality of total chat session directed to said particular user.

16. The system according to claim 10, wherein said means for automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

means for detecting said threshold characteristic from a pattern of avoidance in said selection of chat sessions avoided by said particular user over said particular period of time.

17. The system according to claim 10, wherein said means for automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, further comprises:

means for automatically setting at least one avoidance threshold based on avoidance of at least one of at least one other user, at least one buddy list grouping of users, and at least one type of user.

18. The system according to claim 10, said at least one computer system further comprising:

means for detecting a second selection of chat sessions avoided by said particular user through at least one of said plurality of separate types of avoidance activity over a different period of time;

means for detecting at least one second threshold characteristic of said second selection of chat sessions avoided by said particular user; and

means for adjusting said at least one avoidance threshold to incorporate said second threshold characteristic.

19. A program for controlling adjustment of a chat presence state for a particular user for indicating availability of said particular user to participate in new chat sessions with at least one other user from among a plurality of user, said program embodied in a computer-readable medium, said program comprising computer-executable instructions which cause a computer to perform the steps of:

detecting a selection of chat sessions avoided by said particular user over a particular period of time from among a plurality of total chat sessions directed to said particular user, wherein said particular user avoids each of said selection of chat sessions through at least one of a plurality of separate types of avoidance activity, wherein said user verifies each said plurality of separate types of avoidance activity are representative of actual actions taken by said particular user to avoid chat sessions; and

automatically setting at least one avoidance threshold based on at least one threshold characteristic of said selection of chat sessions avoided by said particular user, wherein future avoidance activity by said particular use that exceeds said avoidance threshold triggers automatic adjustment of said chat presence state of said particular user to indicate lack of availability to participate in a new chat session.

20. The program according to claim 19, said program further comprising computer-executable instructions with cause said computer to perform the steps of:

detecting a second selection of chat sessions avoided by said particular user through at least one of said plurality of separate types of avoidance activity over a different period of time;

comparing said second selection of chat sessions avoided by said particular user with said avoidance threshold set for said particular user; and

responsive to second selection of chat sessions exceeding said avoidance threshold, automatically adjusting said chat presence state for said particular user to indicate lack of availability of said particular user to participate in a new chat session.