VEHICLE DIAGNOSTIC TEST AND REPORTING METHOD
First Claim
1. A diagnostic test and reporting method for a vehicle having an onboard diagnostic system and a telematics unit that communicates with the diagnostic system, the method comprising the steps of:
- (a) receiving a request for a vehicle diagnostic test from a vehicle user through a user interface of the telematics unit;
(b) obtaining diagnostic status information from the diagnostic system in response to the request;
(c) accessing a pre-recorded voice message associated with the diagnostic status information; and
(d) playing the pre-recorded voice message for the vehicle user.
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Accused Products
Abstract
A system and method for providing user-initiated vehicle diagnostic testing and reporting in a telematics-enabled vehicle. In the method, a request for a vehicle diagnostic test is received from the driver through a user interface of a telematics unit on the vehicle. A simplified initial diagnostic check is made and a first voice message is played for the driver that provides information concerning any detected vehicle problem. The method then undergoes a more complete diagnostic check and the resulting diagnostic information is used to select and play a second voice message that provides instructions for taking corrective action to fix the detected problem. Communication with a live advisor is also provided by way of a cellular or other wireless carrier system.
231 Citations
12 Claims
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1. A diagnostic test and reporting method for a vehicle having an onboard diagnostic system and a telematics unit that communicates with the diagnostic system, the method comprising the steps of:
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(a) receiving a request for a vehicle diagnostic test from a vehicle user through a user interface of the telematics unit;
(b) obtaining diagnostic status information from the diagnostic system in response to the request;
(c) accessing a pre-recorded voice message associated with the diagnostic status information; and
(d) playing the pre-recorded voice message for the vehicle user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A diagnostic test and reporting method for a vehicle having an onboard diagnostic system, an instrument panel display containing at least one warning light or other visual indicator connected to the diagnostic system to provide a visual warning to a vehicle user, and a telematics unit that communicates with the diagnostic system and enables voice communication between the vehicle user and a live advisor via a wireless connection, the method comprising the steps of:
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(a) receiving a request for a vehicle diagnostic test from the vehicle user through a user interface of the telematics unit;
(b) determining whether a visual warning is present on the instrument panel display and, if so, accessing and playing a pre-recorded voice message that provides information concerning the visual warning;
(c) performing a vehicle diagnostic check of various vehicle conditions and generating diagnostic data resulting from the diagnostic check;
(d) accessing and playing a second pre-recorded voice message associated with the diagnostic data, the second voice message containing one or more instructions concerning corrective action to be taken by the vehicle user; and
(e) providing the vehicle user with an option to communicate with the live advisor via voice communication over the wireless connection.
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Specification