System, method and service for recording household assets

• US 20070143123A1
• Filed: 12/06/2005
• Published: 06/21/2007
• Est. Priority Date: 12/06/2005
• Status: Abandoned Application

• Current Assignee: Arkiva, Inc.
• Original Assignee: Arkiva, Inc.
• Inventors: Roberson, Bruce, Goldberg, Kenneth
• Application Number:
  US11/295,408
• Publication Number:
  US 20070143123A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0278 Product appraisal
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

An archiving method that includes a step of identifying a residential property. Items contained within the residential property can be categorized. Entries for each of the categorized items can be recorded within a household asset tracking database. Digital images of the residential property can be obtained, where the digital images are images taken of actual items of the residential property. The digital images can be linked to the entries for the items which are shown in the digital pictures. The linked images and entries can be stored in a data store remotely located from the residential property. An authorized user can be provided with searchable access to the entries and linked images of data store.

Claims

1. An archiving method comprising:

identifying a residential property;

categorizing a plurality of items contained within the residential property;

recording entries for each of the categorized items within a household asset tracking database;

obtaining digital images of the residential property, the digital images being images taken of actual items of the residential property;

linking the digital images to the entries for the items which are shown in the digital pictures;

storing the linked images and the entries in a data store remotely located from said residential property; and

providing an authorized user with searchable access to the entries and linked images of data store.

2. The method of claim 1, said method further comprising:

said authorized user subscribing to a household asset recordation service, wherein said categorizing, recording, obtaining, linking, storing, and providing steps are performed as part of the household asset recordation service or are performed by a software program provided by the household asset recordation service.

3. The method of claim 2, wherein at least one of the categorizing, recording, obtaining, linking, and storing steps is performed by a human agent of the household asset recordation service.

4. The method of claim 1, said method further comprising:

sending an agent to the residential property to photograph the residential property, wherein the linked images are generated from photographs taken by the agent.

5. The method of claim 1, said method further comprising:

identifying a plurality of paper documents contained within the residential property;

scanning the paper documents to generate digital copies of the paper documents;

linking the digital copies to the entries;

storing the linked copies in the data store; and

providing the authorized user with searchable access to the linked copies.

6. The method of claim 5, further comprising:

sending an agent to the residential property, wherein the scanning step is performed at the residential property by the agent.

7. The method of claim 1, wherein each of the entries includes an attribute for a room of the residential property where each item is located.

8. The method of claim 1, wherein the providing step further comprises:

providing a Web interface for accessing the database, wherein said Web interface includes a view for searching the categorized items by a room of the residential property in which the categorized items are located.

9. The method of claim 8, further comprising:

within the Web interface, visually providing a schematic for an interior of the residential property, the schematic separately illustrating rooms of the residential property, wherein items located within the illustrated rooms are graphically selectable by a user, wherein a selection of an item results in corresponding textual information for the selected item obtained from the household asset tracking database being responsively displayed within the Web interface.

10. The method of claim 1, wherein the providing step further comprises:

providing a telephony voice interface for accessing the database.

11. The method of claim 1, further comprising:

generating a report of the household items;

conveying the report to an owner of the residential property; and

receiving approval of the report from the owner before performing at least one of the storing step and providing step.

12. The method of claim 1, wherein said method is part of a disaster recovery method that is utilized to protect the residential property and assets contained therein in an event of a disaster, said method further comprising:

valuating the categorized items before an occurrence of a disaster.

13. The method of claim 12, further comprising the step of:

an owner of the residential property verifying an accuracy of the valuating step before an occurrence of a disaster.

14. The method of claim 12, further comprising the step of:

an insurer of the residential property verifying an accuracy of the valuating step before an occurrence of a disaster, wherein the insurer utilizes the verified values of the categorized items to provide compensation for the categorized items when a disaster affecting the residential property occurs.

15. The method of claim 1, wherein the steps of claim 1 are performed by at least one of a service agent and a computing device manipulated by the service agent, the steps being performed in response to a service request.

16. The method of claim 1, wherein said steps of claim 1 are performed by at least one machine in accordance with at least one computer program having a plurality of code sections that are executable by the at least one machine.

17. A residential archiving system comprising:

a data gathering component configured to acquire images of a residential property and to record attributes for assets associated with the residential property;

a digitizing component configured to convert the images and attributes into a digital format;

a remote data store remotely located from the residential property configured to store a digital form of the images and attributes, wherein the stored images and attributes are indexed relative to each other; and

a data retrieval component configured to permit an authorized user to selectively retrieve the images and attributes from the remote data store.

18. The system of claim 17, wherein a client associated with the residential property subscribes to a household asset recordation service, wherein an agent for the household asset recordation service travels to the residential property and takes photographs, wherein said acquired images include said photographs.

19. The system of claim 18, wherein the client provides an encryption key unknown by the agent, wherein the agent utilizes the encryption key to secure digital content associated with the residential property, and wherein the encryption key is needed to decrypt data retrieved from the remote data store.

20. The system of claim 17, wherein said data gathering component is further configured to copy digital information stored within at least one of a computer and a storage medium which is located within the residential property, wherein at least one of said data gathering component and said digitizing component is further configured to scan paper documents into a digital format, wherein said copied digital information and the scanned documents are stored within the remote data store and are accessible via the data retrieval component.

21. The system of claim 17, wherein the recorded attributes for an asset comprise at least three attributes selected from a group consisting of a purchase value, a purchase date, an appraised value, an appraised date, and a room in which the item is located.

22. The system of claim 17, wherein each asset is configured to be associated with a plurality of stored images, said images including at least one pre disaster image and at least one post disaster image.

23. The system of claim 17, wherein said data retrieval component includes a voice-based user interface accessible via a telephony connection.

24. The system of claim 17, wherein the data retrieval component includes an automated component configured to fax stored images and database information to an authorized user upon request.

25. The system of claim 17, wherein the data retrieval component includes an automated component configured to email stored images and database information to an authorized user upon request.

26. The system of claim 17, wherein the data retrieval component includes a Web interface for accessing the remote data store, wherein said Web interface includes a view for searching images and attributes assets by a room of the residential property in which the assets are located.

27. The system of claim 26, wherein the Web interface includes a schematic for an interior of the residential property, the schematic separately illustrating rooms of the residential property.

28. The system of claim 26, wherein items located within the rooms are graphically selectable by a user, wherein a selection of an item results in corresponding textual information for the selected item obtained from the household asset tracking database being responsively displayed within the Web interface.

29. The system of claim 26, wherein the Web interface includes a user navigatable three dimensional interface, wherein a user is able to select items within the three dimensional interface to obtain related information from the household asset tracking database.

30. A household asset tracking database comprising:

a plurality of household property records, wherein each household property record corresponds to a different residential property, wherein each household property record is linked to a plurality of room records, and wherein each household property record is linked to a plurality of asset records;

each room record having an associated room designator and at least one room image, wherein each room image is a based upon a photograph taken of a room of a corresponding residential property; and

each asset record having an associated item designator and at least one asset image, wherein each asset image is a based upon a photograph taken of an asset within a corresponding residential property, wherein each asset record is linked to a room record corresponding to a room in which an asset associated with the asset record is located, wherein information within the resident asset tracking database is made available to subscribers of a household asset tracking service, wherein each subscriber is authorized to access only those records associated with a residential property of that subscriber.

31. The asset tracking database of claim 30, wherein said resident asset tracking database is accessible by subscribers though a Web browser, wherein an interface of the Web browser presents records on a room by room basis, wherein a subscriber is able to select a room using the interface and be responsively provided with a listing of recorded assets located within the selected room and be responsively provided with at least one image of the selected room.

32. The asset tracking database of claim 30, wherein at least one agent of the household asset tracking service travels to at least a portion of the different residential properties and takes photographs, wherein the agent taken photographs are used to generate at least a portion of the room images and the asset images.

33. A property management software interface comprising:

a user identification and authorization element for determining a user identifier and a user password;

an interface data retrieval component, which communicatively links the software interface to a remote data store and securely retrieves selected records from the remote data store based upon the user identifier and the user password; and

an item presentation view that presents a plurality of property items and attributes associated with property items, wherein at least one of the attributes includes an image of the property item, wherein the presented property items and attributes are based upon the retrieved records from the remote data store, wherein the property items and attributes are associated with a residential property to which the user identifier is associated.

34. The software interface of claim 33, wherein the interface includes a telephony interface to an interactive voice response system communicatively linked to the remote data store.

35. The software interface of claim 33, wherein the interface includes a user interface to an automated system communicatively linked to the remote data store, wherein a user of the interface is able to select stored records of the remote data store, and wherein images and attributes associated with the selected records are responsively faxed to a user specified fax machine or is responsively emailed to a user specified email address.

36. The software interface of claim 33, wherein the interface includes a Web interface for accessing the remote data store, wherein said Web interface includes a view for searching images and attributes assets by a room of the residential property in which the assets are located.

37. The system of claim 36, wherein the Web interface includes a schematic for an interior of the residential property, the schematic separately illustrating rooms of the residential property.

38. The system of claim 36, wherein items located within the illustrated rooms are graphically selectable by a user, wherein a selection of an illustrated item results in corresponding textual information for the selected item obtained from the remote data store being responsively displayed within the Web interface.

39. The system of claim 36, wherein the Web interface includes a user navigatable three dimensional interface, wherein a user is able to select items within the three dimensional interface to obtain information about selected items from the remote data store.

40. The software interface of claim 33, wherein the remote data store includes a resident asset tracking database maintained by a household asset management service, wherein the property management interface is a user interface to an automated system of the asset management service though which homeowners associated with the residential property that subscribe to the household asset management service are able to access.

41. The software interface of claim 40, wherein an agent of the household asset management service performs a recordation action related to the residential property and the records stored within the remote data store, said recordation action being selected from a group of actions including at least one of a photographing action, a scanning action, a categorizing action, and a digitizing action.

42. The software interface of claim 41, wherein said recordation action includes the photographing action, wherein in the photographing action the agent travels to the residential property and takes pictures upon which at least a portion of the images are based.

43. The software interface of claim 41, wherein said recordation action includes the scanning action, wherein in the scanning action the agent travels to the residential property and scans paper documents to generate digital documents that are stored in the remote data store and that are linked to the property items.

44. The software interface of claim 41, wherein said recordation action includes the categorizing action, wherein in the categorizing action the agent takes raw information about the residential property, categorizes raw information according to categories established by the household asset management service, and inputs the categorized information into the remote data store.

45. The software interface of claim 41, wherein said recordation action includes the digitizing action, wherein in the digitizing action the agent receives paper-based documents and photographs associated with the residential property, generates a digital version of each of the paper-based documents, and stores the digital versions in the remote data store.