Service delivery platform
First Claim
1. A system for managing delivery of a plurality of unrelated services by one or more service providers, the system comprising:
- a service delivery server;
a service delivery database which uses a common data model to combine records for subscribers to all of the plurality of unrelated services; and
a service orchestration platform in data communication with the service delivery server and the service delivery database, wherein the service orchestration platform enables definition, orchestration, and implementation of the plurality of unrelated services.
2 Assignments
0 Petitions
Accused Products
Abstract
A service delivery platform is disclosed, including method and apparatus for managing the delivery of a variety of services to customers or subscribers. Exemplary services that may be managed using the service delivery platform include telecommunication services such as cable, wire line and wireless services. The service delivery platform creates, hosts, and manages services over different channels and end user devices. The implementation of the service delivery platform will dramatically simplify service deployment and management, and allow an enterprise to develop new services more rapidly with the reduced development efforts.
486 Citations
17 Claims
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1. A system for managing delivery of a plurality of unrelated services by one or more service providers, the system comprising:
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a service delivery server;
a service delivery database which uses a common data model to combine records for subscribers to all of the plurality of unrelated services; and
a service orchestration platform in data communication with the service delivery server and the service delivery database, wherein the service orchestration platform enables definition, orchestration, and implementation of the plurality of unrelated services. - View Dependent Claims (2, 3)
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4. A service delivery platform (SDP) for managing delivery of a plurality of unrelated services by one or more service providers to service subscribers, the SDP comprising:
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a service orchestration and integration environment which manages work flow for services, manages business processes for the service providers and integrates constituent applications;
a service creation environment for creation and modification of services;
a service deployment environment to automatically deploy services; and
a service assurance environment to identify faults in services. - View Dependent Claims (5, 6, 7, 8, 9)
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10. A service delivery method comprising:
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storing in a common data model data of a service delivery platform about a plurality of telecommunications services, service providers and subscribers;
receiving a request from a service provider for creating a new service;
in response, requesting product definitions from a service catalog;
receiving the product definitions and providing the product definitions to the service provider;
receiving a request for service definitions associated with a selected product definition;
receiving service information for the new service based for the service definitions; and
automatically creating facilities for providing the new service, including extending the common data model information about the new service, the provider of the new service and subscribers to the new service. - View Dependent Claims (11, 12, 13, 14)
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15. A service delivery platform for telecommunications services, the service delivery platform comprising:
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a service creation environment to create the telecommunication services;
a service deployment environment for managing the telecommunication services in one or more networks;
a service enablement environment to execute the telecommunication services;
a service assurance environment to track and monitor the provision of the telecommunication services; and
a common data model accessible by each respective environment for creating and modifying services and accounts of the service delivery platform. - View Dependent Claims (16, 17)
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Specification