Community messaging system
First Claim
1. A system for distributing electronic messages amongst a plurality of users, the system comprising a server and a plurality of client devices in communication by means of at least one communications network, the server supporting a message management module arranged to maintain a message storage device, and to provide a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, and wherein, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group, and wherein, upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
1 Assignment
0 Petitions

Accused Products

Abstract
A system for distributing electronic messages amongst a plurality of users wherein the system comprises a server and a plurality of client devices in communication by means of at least one communications network. A message management module maintains a message storage device, and provides a message user interface by which messages in the storage device can be displayed or accessed by said client devices. The users each belong to at least one of a plurality of user groups, and, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group. Upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
147 Citations
Flexible billing architecture | ||
Patent #
US 8,010,082 B2
Filed 10/19/2005
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Managing user-to-user contact with inferred presence information | ||
Patent #
US 8,069,166 B2
Filed 02/27/2006
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Multiple data store authentication | ||
Patent #
US 8,064,583 B1
Filed 09/21/2006
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Processing of network content and services for mobile or fixed devices | ||
Patent #
US 8,051,057 B2
Filed 12/06/2007
|
Current Assignee
Genasys Communications Canada ULC
|
Original Assignee
Suhayya Abu-Hakima, Kenneth E. Grigg
|
MESSAGE POSTING SYSTEM | ||
Patent #
US 20100250652A1
Filed 11/04/2009
|
Current Assignee
Kabushiki Kaisha Square Enix
|
Original Assignee
Square Enix Holdings Co. Ltd.
|
System and method to deflect email threads to a blogging system | ||
Patent #
US 7,509,382 B1
Filed 04/28/2008
|
Current Assignee
International Business Machines SA
|
Original Assignee
International Business Machines Corporation
|
TECHNIQUES FOR GROUP MESSAGING ON A MOBILE COMPUTING DEVICE | ||
Patent #
US 20090061825A1
Filed 08/31/2007
|
Current Assignee
Qualcomm Inc.
|
Original Assignee
Palm Inc.
|
Processing of network content and services for mobile or fixed devices | ||
Patent #
US 20090150400A1
Filed 12/06/2007
|
Current Assignee
Genasys Communications Canada ULC
|
Original Assignee
Suhayya Abu-Hakima, Kenneth E. Grigg
|
METHOD AND SYSTEM FOR ORDERING INSTANT MESSAGES | ||
Patent #
US 20080263157A1
Filed 04/18/2007
|
Current Assignee
International Business Machines Corporation
|
Original Assignee
International Business Machines Corporation
|
REMOTE ADMINISTRATION OF DEVICES AND RESOURCES USING AN INSTANT MESSENGER SERVICE | ||
Patent #
US 20080301239A1
Filed 05/31/2007
|
Current Assignee
Microsoft Technology Licensing LLC
|
Original Assignee
Microsoft Corporation
|
Web Feed Presence | ||
Patent #
US 20070250577A1
Filed 04/25/2006
|
Current Assignee
Microsoft Technology Licensing LLC
|
Original Assignee
Microsoft Corporation
|
Secure end-to-end transport through intermediary nodes | ||
Patent #
US 8,127,342 B2
Filed 09/23/2010
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Provisioning applications for a mobile device | ||
Patent #
US 8,078,158 B2
Filed 06/26/2008
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Provisioning of e-mail settings for a mobile terminal | ||
Patent #
US 8,116,214 B2
Filed 11/30/2005
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile virtual network operator | ||
Patent #
US 8,107,921 B2
Filed 01/11/2008
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Application and network-based long poll request detection and cacheability assessment therefor | ||
Patent #
US 8,166,164 B1
Filed 10/14/2011
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Cache defeat detection and caching of content addressed by identifiers intended to defeat cache | ||
Patent #
US 8,190,701 B2
Filed 11/01/2011
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Message posting system | ||
Patent #
US 8,230,015 B2
Filed 11/04/2009
|
Current Assignee
Kabushiki Kaisha Square Enix
|
Original Assignee
Kabushiki Kaisha Square Enix
|
Web feed presence | ||
Patent #
US 8,209,383 B2
Filed 04/25/2006
|
Current Assignee
Microsoft Technology Licensing LLC
|
Original Assignee
Microsoft Corporation
|
Application and network-based long poll request detection and cacheability assessment therefor | ||
Patent #
US 8,291,076 B2
Filed 03/05/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Social caching for device resource sharing and management | ||
Patent #
US 8,316,098 B2
Filed 04/19/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Distributed management of keep-alive message signaling for mobile network resource conservation and optimization | ||
Patent #
US 8,326,985 B2
Filed 11/01/2011
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
System and method for a mobile device to use physical storage of another device for caching | ||
Patent #
US 8,356,080 B2
Filed 07/20/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Electronic-mail filtering for mobile devices | ||
Patent #
US 8,364,181 B2
Filed 12/10/2007
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
SUPPORT FOR NETWORK ROUTING SELECTION | ||
Patent #
US 20130046838A1
Filed 08/31/2010
|
Current Assignee
DataServ Technologies LLC
|
Original Assignee
Nederlandse Organisatie Voor Toegepast-Natuurwetenschappelijk Onderzoek Tno
|
Context aware data presentation | ||
Patent #
US 8,412,675 B2
Filed 02/24/2006
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Aligning data transfer to optimize connections established for transmission over a wireless network | ||
Patent #
US 8,417,823 B2
Filed 11/18/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Flexible real-time inbox access | ||
Patent #
US 8,438,633 B1
Filed 12/18/2006
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
METHOD, DEVICE AND SYSTEM FOR SENDING, RECEIVING AND UPDATING INTERACTIVE INFORMATION ON THE INTERNET | ||
Patent #
US 20130125022A1
Filed 01/04/2013
|
Current Assignee
Tencent Technology Company Limited
|
Original Assignee
Tencent Technology Company Limited
|
Publishing data in an information community | ||
Patent #
US 8,468,126 B2
Filed 12/14/2005
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Distributed caching in a wireless network of content delivered for a mobile application over a long-held request | ||
Patent #
US 8,484,314 B2
Filed 10/14/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Provisioning applications for a mobile device | ||
Patent #
US 8,494,510 B2
Filed 12/06/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile network background traffic data management with optimized polling intervals | ||
Patent #
US 8,539,040 B2
Filed 02/28/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Secure end-to-end transport through intermediary nodes | ||
Patent #
US 8,549,587 B2
Filed 02/14/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
System and method for executing commands that are non-native to the native environment of a mobile device | ||
Patent #
US 8,561,086 B2
Filed 05/17/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
METHOD, APPARATUS AND SYSTEM FOR SPREADING A MICROBLOG LIST | ||
Patent #
US 20130339465A1
Filed 02/21/2012
|
Current Assignee
Tencent Technology Company Limited
|
Original Assignee
Tencent Technology Company Limited
|
Detecting and preserving state for satisfying application requests in a distributed proxy and cache system | ||
Patent #
US 8,621,075 B2
Filed 04/27/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Cache state management on a mobile device to preserve user experience | ||
Patent #
US 8,635,339 B2
Filed 08/22/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Polling | ||
Patent #
US 8,693,494 B2
Filed 03/31/2008
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Cache defeat detection and caching of content addressed by identifiers intended to defeat cache | ||
Patent #
US 8,700,728 B2
Filed 05/17/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Cross-platform event engine | ||
Patent #
US 8,209,709 B2
Filed 07/05/2010
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Distributed system for cache defeat detection and caching of content addressed by identifiers intended to defeat cache | ||
Patent #
US 8,204,953 B2
Filed 11/01/2011
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Electronic-mail filtering for mobile devices | ||
Patent #
US 8,738,050 B2
Filed 01/07/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network | ||
Patent #
US 8,750,123 B1
Filed 07/31/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Maintaining an IP connection in a mobile network | ||
Patent #
US 8,761,756 B2
Filed 09/13/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks International Oy
|
Integrated messaging | ||
Patent #
US 8,774,844 B2
Filed 04/08/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Dynamic bandwidth adjustment for browsing or streaming activity in a wireless network based on prediction of user behavior when interacting with mobile applications | ||
Patent #
US 8,775,631 B2
Filed 02/25/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Timing of keep-alive messages used in a system for mobile network resource conservation and optimization | ||
Patent #
US 8,782,222 B2
Filed 09/05/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Application discovery on mobile devices | ||
Patent #
US 8,787,947 B2
Filed 06/18/2008
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Content delivery to a mobile device from a content service | ||
Patent #
US 8,793,305 B2
Filed 12/13/2007
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
System and method of a relay server for managing communications and notification between a mobile device and a web access server | ||
Patent #
US 8,799,410 B2
Filed 04/13/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Maintaining mobile terminal information for secure communications | ||
Patent #
US 8,805,334 B2
Filed 09/05/2008
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Integrated messaging | ||
Patent #
US 8,805,425 B2
Filed 01/28/2009
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile device power management in data synchronization over a mobile network with or without a trigger notification | ||
Patent #
US 8,811,952 B2
Filed 05/05/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Method and system for management of a virtual network connection without heartbeat messages | ||
Patent #
US 8,812,695 B2
Filed 04/03/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
System and method for tracking billing events in a mobile wireless network for a network operator | ||
Patent #
US 8,831,561 B2
Filed 04/28/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
System and method for making requests on behalf of a mobile device based on atomic processes for mobile network traffic relief | ||
Patent #
US 8,832,228 B2
Filed 04/26/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Distributed caching for resource and mobile network traffic management | ||
Patent #
US 8,838,783 B2
Filed 07/05/2011
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Flexible real-time inbox access | ||
Patent #
US 8,839,412 B1
Filed 09/13/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Web-based access to data objects | ||
Patent #
US 8,838,744 B2
Filed 01/28/2009
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile traffic categorization and policy for network use optimization while preserving user experience | ||
Patent #
US 8,843,153 B2
Filed 11/01/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
METHOD AND DEVICE FOR SENDING MESSAGE TO GROUP USER(S) THROUGH MICROBLOG | ||
Patent #
US 20140289351A1
Filed 06/01/2012
|
Current Assignee
Tencent Technology Company Limited
|
Original Assignee
Tencent Technology Company Limited
|
System for providing policy based content service in a mobile network | ||
Patent #
US 8,849,902 B2
Filed 06/24/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Hierarchies and categories for management and deployment of policies for distributed wireless traffic optimization | ||
Patent #
US 8,861,354 B2
Filed 12/14/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Policy based content service | ||
Patent #
US 8,862,657 B2
Filed 01/25/2008
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
System of redundantly clustered machines to provide failover mechanisms for mobile traffic management and network resource conservation | ||
Patent #
US 8,868,753 B2
Filed 12/06/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Provisioning of e-mail settings for a mobile terminal | ||
Patent #
US 8,873,411 B2
Filed 01/12/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Signaling optimization in a wireless network for traffic utilizing proprietary and non-proprietary protocols | ||
Patent #
US 8,874,761 B2
Filed 03/15/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile application traffic optimization | ||
Patent #
US 8,886,176 B2
Filed 07/22/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Optimization of resource polling intervals to satisfy mobile device requests | ||
Patent #
US 8,903,954 B2
Filed 11/22/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile virtual network operator | ||
Patent #
US 8,909,192 B2
Filed 08/11/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Bandwidth measurement | ||
Patent #
US 8,909,759 B2
Filed 10/12/2009
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Detection and management of user interactions with foreground applications on a mobile device in distributed caching | ||
Patent #
US 8,909,202 B2
Filed 01/07/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
System and method for providing a network service in a distributed fashion to a mobile device | ||
Patent #
US 8,914,002 B2
Filed 08/11/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Optimization of mobile traffic directed to private networks and operator configurability thereof | ||
Patent #
US 8,918,503 B2
Filed 08/28/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Method and apparatus for intercepting events in a communication system | ||
Patent #
US RE45,348 E1
Filed 03/16/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Application and network-based long poll request detection and cacheability assessment therefor | ||
Patent #
US 8,966,066 B2
Filed 10/12/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Mobile device and method to utilize the failover mechanism for fault tolerance provided for mobile traffic management and network/device resource conservation | ||
Patent #
US 8,977,755 B2
Filed 12/06/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Monitoring mobile application activities for malicious traffic on a mobile device | ||
Patent #
US 8,984,581 B2
Filed 07/11/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Connection architecture for a mobile network | ||
Patent #
US 8,989,728 B2
Filed 09/07/2006
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Predictive content delivery | ||
Patent #
US 9,002,828 B2
Filed 01/02/2009
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Web feed presence | ||
Patent #
US 9,002,959 B2
Filed 06/25/2012
|
Current Assignee
Microsoft Technology Licensing LLC
|
Original Assignee
Microsoft Technology Licensing LLC
|
Flexible and dynamic integration schemas of a traffic management system with various network operators for network traffic alleviation | ||
Patent #
US 9,009,250 B2
Filed 12/07/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Mobile network reporting and usage analytics system and method aggregated using a distributed traffic optimization system | ||
Patent #
US 9,021,021 B2
Filed 12/10/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
3D mobile user interface with configurable workspace management | ||
Patent #
US 9,043,731 B2
Filed 03/30/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile network traffic coordination across multiple applications | ||
Patent #
US 9,043,433 B2
Filed 05/25/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Intelligent rendering of information in a limited display environment | ||
Patent #
US 9,047,142 B2
Filed 12/16/2010
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile network traffic coordination across multiple applications | ||
Patent #
US 9,049,179 B2
Filed 01/20/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Location-based operations and messaging | ||
Patent #
US 9,055,102 B2
Filed 08/02/2010
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Selective data compression by a distributed traffic management system to reduce mobile data traffic and signaling traffic | ||
Patent #
US 9,060,032 B2
Filed 05/09/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Proxy server associated with a mobile carrier for enhancing mobile traffic management in a mobile network | ||
Patent #
US 9,065,765 B2
Filed 10/08/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks Inc
|
Distributed implementation of dynamic wireless traffic policy | ||
Patent #
US 9,077,630 B2
Filed 07/08/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Device resources sharing for network resource conservation | ||
Patent #
US 9,084,105 B2
Filed 04/19/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Mobile network background traffic data management | ||
Patent #
US 9,100,873 B2
Filed 09/14/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Managing cache to prevent overloading of a wireless network due to user activity | ||
Patent #
US 9,131,397 B2
Filed 06/06/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Optimized and selective management of policy deployment to mobile clients in a congested network to prevent further aggravation of network congestion | ||
Patent #
US 9,161,258 B2
Filed 03/15/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol | ||
Patent #
US 9,173,128 B2
Filed 03/06/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Dynamic categorization of applications for network access in a mobile network | ||
Patent #
US 9,203,864 B2
Filed 02/04/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Mobile device having content caching mechanisms integrated with a network operator for traffic alleviation in a wireless network and methods therefor | ||
Patent #
US 9,208,123 B2
Filed 12/07/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Auto-discovery of diverse communications devices for alert broadcasting | ||
Patent #
US 9,215,217 B2
Filed 04/09/2010
|
Current Assignee
Genasys Communications Canada ULC
|
Original Assignee
Suhayya Abu-Hakima and Kenneth E. Grigg
|
Mobile device with application or context aware fast dormancy | ||
Patent #
US 9,241,314 B2
Filed 03/15/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Automatic generation and distribution of policy information regarding malicious mobile traffic in a wireless network | ||
Patent #
US 9,239,800 B2
Filed 07/11/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Extending user relationships | ||
Patent #
US 9,251,193 B2
Filed 10/28/2007
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Application or context aware fast dormancy | ||
Patent #
US 9,271,238 B2
Filed 03/15/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Request and response characteristics based adaptation of distributed caching in a mobile network | ||
Patent #
US 9,275,163 B2
Filed 10/17/2011
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol | ||
Patent #
US 9,277,443 B2
Filed 12/07/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
System and method for a mobile device to use physical storage of another device for caching | ||
Patent #
US 9,300,719 B2
Filed 01/14/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks Inc
|
Systems and methods for application management of mobile device radio state promotion and demotion | ||
Patent #
US 9,307,493 B2
Filed 03/15/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
System and method for reduction of mobile network traffic used for domain name system (DNS) queries | ||
Patent #
US 9,325,662 B2
Filed 01/09/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
User as an end point for profiling and optimizing the delivery of content and data in a wireless network | ||
Patent #
US 9,326,189 B2
Filed 02/04/2013
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Wireless traffic management system cache optimization using http headers | ||
Patent #
US 9,330,196 B2
Filed 06/14/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Alert broadcasting to unconfigured communications devices | ||
Patent #
US 9,338,597 B2
Filed 04/05/2012
|
Current Assignee
Genasys Communications Canada ULC
|
Original Assignee
Suhayya Abu-Hakima, Kenneth E. Grigg
|
Establishment of message context in a collaboration system | ||
Patent #
US 9,349,116 B2
Filed 11/04/2011
|
Current Assignee
Accenture Global Services Limited
|
Original Assignee
Accenture Global Services Limited
|
Mobile application traffic optimization | ||
Patent #
US 9,407,713 B2
Filed 01/16/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Techniques for group messaging on a mobile computing device | ||
Patent #
US 9,544,180 B2
Filed 08/31/2007
|
Current Assignee
Qualcomm Inc.
|
Original Assignee
Qualcomm Inc.
|
Collaboration system | ||
Patent #
US 9,641,356 B2
Filed 07/22/2011
|
Current Assignee
Accenture Global Services Limited
|
Original Assignee
Accenture Global Services Limited
|
Mobile device configured for communicating with another mobile device associated with an associated user | ||
Patent #
US 9,712,986 B2
Filed 03/22/2012
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Operation modes for mobile traffic optimization and concurrent management of optimized and non-optimized traffic | ||
Patent #
US 9,832,095 B2
Filed 12/14/2012
|
Current Assignee
Seven Networks LLC
|
Original Assignee
Seven Networks LLC
|
Collaborative, social online education and whiteboard techniques | ||
Patent #
US 10,126,927 B1
Filed 03/09/2015
|
Current Assignee
Study Social Inc.
|
Original Assignee
Study Social Inc.
|
Enhanced customer service for mobile carriers using real-time and historical mobile application and traffic or optimization data associated with mobile devices in a mobile network | ||
Patent #
US 10,263,899 B2
Filed 04/10/2013
|
Current Assignee
Seven Networks Inc
|
Original Assignee
Seven Networks LLC
|
Alert broadcasting to unconfigured communications devices | ||
Patent #
US 10,278,049 B2
Filed 05/09/2016
|
Current Assignee
Genasys Communications Canada ULC
|
Original Assignee
Suhayya Abu-Hakima, Kenneth E. Grigg
|
Bandwidth reduction in video conference group sessions | ||
Patent #
US 10,404,943 B1
Filed 11/21/2018
|
Current Assignee
Study Social Inc.
|
Original Assignee
Study Social Inc.
|
Collaborative, social online education and whiteboard techniques | ||
Patent #
US 10,572,135 B1
Filed 09/27/2018
|
Current Assignee
Study Social Inc.
|
Original Assignee
Study Social Inc.
|
Integrated message system | ||
Patent #
US 5,872,926 A
Filed 05/31/1996
|
Current Assignee
S Aqua Semiconductor LLC
|
Original Assignee
Adaptive Micro Systems LLC
|
Method and apparatus for stepping pair keys in a key-management scheme | ||
Patent #
US 5,668,877 A
Filed 12/02/1994
|
Current Assignee
Sun Microsystems Incorporated
|
Original Assignee
Sun Microsystems Incorporated
|
Method and apparatus for managing subscriptions to distribution lists | ||
Patent #
US 5,864,684 A
Filed 05/22/1996
|
Current Assignee
Oracle America Inc.
|
Original Assignee
Sun Microsystems Incorporated
|
Electronic massaging network | ||
Patent #
US 5,742,668 A
Filed 06/06/1995
|
Current Assignee
Access Company Limited
|
Original Assignee
Bell Communications Research Inc.
|
Synchronization of a virtual workspace using E-mail extensions | ||
Patent #
US 6,662,212 B1
Filed 08/31/1999
|
Current Assignee
Qualcomm Inc.
|
Original Assignee
Qualcomm Inc.
|
System and method for filtering unsolicited electronic mail messages using data matching and heuristic processing | ||
Patent #
US 5,999,932 A
Filed 01/13/1998
|
Current Assignee
Symantec Corporation
|
Original Assignee
Brightmail Inc.
|
Electronic message distribution system | ||
Patent #
US 20060031328A1
Filed 07/13/2004
|
Current Assignee
Bellsouth Intellectual Property Corporation
|
Original Assignee
Bellsouth Intellectual Property Corporation
|
Computer system having shared address space among multiple virtual address spaces | ||
Patent #
US 6,681,239 B1
Filed 12/23/1996
|
Current Assignee
International Business Machines Corporation
|
Original Assignee
International Business Machines Corporation
|
Email distribution on the edge | ||
Patent #
US 20020007399A1
Filed 07/06/2001
|
Current Assignee
Koninklijke Philips N.V.
|
Original Assignee
Koninklijke Philips N.V.
|
Use of presence and location information concerning wireless subscribers for instant messaging and mobile commerce | ||
Patent #
US 20020035605A1
Filed 03/16/2001
|
Current Assignee
Altamira Technologies Corporation
|
Original Assignee
Altamira Technologies Corporation
|
Network communication using telephone number URI/URL identification handle | ||
Patent #
US 20020065828A1
Filed 07/13/2001
|
Current Assignee
John D. Goodspeed
|
Original Assignee
John D. Goodspeed
|
Communications system | ||
Patent #
US 20020095454A1
Filed 02/05/2002
|
Current Assignee
Jeffrey Todd Oberlander, Kevin Benard Jones, Peter Earnshaw Heymann, Steven Mark Mushero, Drummond Shattuck Reed, Dan Banay
|
Original Assignee
Jeffrey Todd Oberlander, Kevin Benard Jones, Peter Earnshaw Heymann, Steven Mark Mushero, Drummond Shattuck Reed, Dan Banay
|
Feature rich advertisments including consumer requests for additional information | ||
Patent #
US 20020120507A1
Filed 01/10/2002
|
Current Assignee
George Chanos
|
Original Assignee
George Chanos
|
Client server system, data transmission method of client server system and medium recording program thereof | ||
Patent #
US 20010003189A1
Filed 12/05/2000
|
Current Assignee
Kizna.com Incorporated
|
Original Assignee
KINZA CORPORATION
|
Computer screen saver with wireless messaging capability and method therefor | ||
Patent #
US 6,256,008 B1
Filed 12/10/1996
|
Current Assignee
Google Technology Holdings LLC
|
Original Assignee
Motorola Inc.
|
Declarative message addressing | ||
Patent #
US 20010009017A1
Filed 02/21/2001
|
Current Assignee
ATT Inc.
|
Original Assignee
Hosagrahar Visvesvaraya Jagadish, Dimitra Vista, Gisli Hjahntysson, Euthimios Panagos, Inderpal Singh Mumick, Dongwon Lee, Mark Alan Jones, Alexandros Biliris, Divesh Srivastava
|
Communication system | ||
Patent #
US 20010025314A1
Filed 12/21/2000
|
Current Assignee
Fujitsu Limited
|
Original Assignee
Fujitsu Limited
|
Method and apparatus for delivering electronic advocacy messages | ||
Patent #
US 6,311,211 B1
Filed 01/14/1999
|
Current Assignee
Juno Online Services Incorporated
|
Original Assignee
Juno Online Services Incorporated
|
System and method for resolving names in an electronic messaging environment | ||
Patent #
US 5,923,848 A
Filed 05/31/1996
|
Current Assignee
Microsoft Technology Licensing LLC
|
Original Assignee
Microsoft Corporation
|
TV mail system | ||
Patent #
US 5,931,905 A
Filed 02/28/1997
|
Current Assignee
Toshiba Corporation
|
Original Assignee
Toshiba Corporation
|
Electronic mail system for displaying advertisement at local computer received from remote system while the local computer is off-line the remote system | ||
Patent #
US 5,809,242 A
Filed 04/19/1996
|
Current Assignee
Juno Online Services Incorporated
|
Original Assignee
Juno Online Services Incorporated
|
Method and apparatus for receiving electronic mail | ||
Patent #
US 5,826,022 A
Filed 04/05/1996
|
Current Assignee
Oracle America Inc.
|
Original Assignee
Sun Microsystems Incorporated
|
Electronic mail system | ||
Patent #
US 5,632,018 A
Filed 09/13/1993
|
Current Assignee
Fujitsu Limited
|
Original Assignee
Fujitsu Limited
|
Method of and apparatus for acknowledging and answering a paging signal | ||
Patent #
US 5,153,582 A
Filed 08/07/1989
|
Current Assignee
Motorola Inc.
|
Original Assignee
Motorola Inc.
|
19 Claims
- 1. A system for distributing electronic messages amongst a plurality of users, the system comprising a server and a plurality of client devices in communication by means of at least one communications network, the server supporting a message management module arranged to maintain a message storage device, and to provide a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, and wherein, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group, and wherein, upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
- 10. A system as claimed in Clam 1, wherein the message management module maintains a profile storage device containing respective profile information for each user, the message management module being arranged to determine to which users a received original message is to be sent by examining said profile information.
-
18. A message management module for use in a system for distributing electronic messages amongst a plurality of users, the system comprising a server and a plurality of client devices in communication by means of at least one communications network, the message management module being arranged to maintain a message storage device, and to provide a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, and wherein, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group, and wherein, upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
-
19. A method for distributing electronic messages amongst a plurality of users in a system comprising a server and a plurality of client devices in communication by means of at least one communications network, the method comprising maintaining a message storage device;
- and providing a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, the method further including, upon receipt of an original message from a first user via a first client device in respect of a first user group, causing the message to be sent to client devices associated with other users belonging to said first group; and
, upon receipt of a reply message from at least one of said other users via a respective client device, causing the, or each, reply message to be displayed on said message user interface in association with said original message.
- and providing a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, the method further including, upon receipt of an original message from a first user via a first client device in respect of a first user group, causing the message to be sent to client devices associated with other users belonging to said first group; and
1 Specification
The present invention relates to a system for distributing electronic messages amongst a community of users via one or more communications network or channels.
Modem communications technology, in particular, email and mobile (cellular) communications, has created an effective means of one-to-one communication between individuals. It is considered, however, that current technology does not provide an efficient means of group communication, particularly where the members of the group are distributed and mobile. It would be desirable, therefore, to provide an improved messaging system for group communications.
Accordingly, a first aspect of the invention provides a system for distributing electronic messages amongst a plurality of users, the system comprising a server and a plurality of client devices in communication by means of at least one communications network, the server supporting a message management module arranged to maintain a message storage device, and to provide a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, and wherein, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group, and wherein, upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
Said at least one communications network may include a computer network, for example a LAN, WAN and/or the internet, and/or a telephone network, especially a mobile (cellular) telephone network. Hence, messages may be sent as web postings, emails, SMS messages, Instant Messages, datafeeds (e.g. Rich Site Summary, or Really Simple Syndication (RSS)) and/or any other conventional electronic messaging medium.
In preferred embodiments, each message may include, or be associated with, one or more tags, identifiers or indicators that are detectable by the message management module, the message management module being arranged to process a received message in accordance with the setting of the, or each tags, identifiers or indicators. For example, each client device may be associated with a range and original messages may include, or be associated with, a range identifier, the message management module being arranged to send said original messages only to client devices whose range is compatible with said range identifier.
Preferably, the message management module maintains a profile database, or other storage device, containing respective profile information for each client device, said profile information including contact details.
A second aspect of the invention provides a message management module for use in a system for distributing electronic messages amongst a plurality of users, the system comprising a server and a plurality of client devices in communication by means of at least one communications network, the message management module being arranged to maintain a message storage device, and to provide a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, and wherein, upon receipt of an original message from a first user via a first client device in respect of a first user group, the message management module causes the message to be sent to client devices associated with other users belonging to said first group, and wherein, upon receipt of a reply message from at least one of said other users via a respective client device, the message management module causes the, or each, reply message to be displayed on said message user interface in association with said original message.
A third aspect of the invention provides a method for distributing electronic messages amongst a plurality of users in a system comprising a server and a plurality of client devices in communication by means of at least one communications network, the method comprising maintaining a message storage device; and providing a message user interface by which messages in the storage device can be displayed or accessed by said client devices, wherein said users each belong to at least one of a plurality of user groups, the method further including, upon receipt of an original message from a first user via a first client device in respect of a first user group, causing the message to be sent to client devices associated with other users belonging to said first group; and, upon receipt of a reply message from at least one of said other users via a respective client device, causing the, or each, reply message to be displayed on said message user interface in association with said original message.
A fourth aspect of the invention provides a computer program product comprising computer program code for causing a computer to perform the method of the third aspect of the invention.
Other preferred features of the invention are recited in the dependent claims.
Further advantageous aspects of the invention will become apparent to those ordinarily skilled in the art upon review of the following description of a preferred embodiment of the invention and with reference to the accompanying drawings.
An embodiment of the invention is now described by way of example and with reference to the accompanying drawings in which:
Referring now to
The server 12 conveniently takes the form of a computer, or other data processing device, supporting at least one server application (and possibly one or more client applications) as will be apparent to the skilled person upon review of the act as a web server, an email server and an SMS (short messaging system) server and so supports corresponding server applications. In alternative embodiments, the server 12 may act as one or more of a web server, an email server or an SMS server. More particularly, the server 12 supports a message management module 20 by which electronic messages may be communicated amongst the clients 14 as is described in more detail below. The module 20 maintains a message database or other message storage device 21. The message management module 20 provides a message user interface or display 22 (hereinafter referred to as the message board 22) by which messages in the database 21 can be displayed or accessed. In the preferred embodiment, the server 12 provides a website 24 by which the message board 22 may be accessed or viewed by at least some of the clients 14.
The clients 14 may each comprise any suitable computer or data processing device, including static devices, such as personal computers (PCs), and mobile computing devices such as mobile (cellular) telephones, PDAs (personal digital assistants) or laptop computers. Each client 14 is able to communication with the server 12 by at least one of said networks 16, 18. To this end, in the present embodiment, each client 14 may support applications to enable it to act as a web client, an email client and/or an SMS client.
The message management module 20 may comprise a plurality of computer programs for performing various tasks described hereinafter, as will be apparent to the skilled person. Conveniently, the module 20 includes a message board application, for supporting and maintaining the message board 22, which is similar to conventional message board applications except that it is modified to perform aspects of the invention as-described below. In typical embodiments, the system 10 supports more than one groups of users in which case it is preferred that the module 20 provides a respective message board 22 for each group.
Referring now in particular to
Advantageously, each message 24 is associated with a message thread identifier (messageID) for identifying to which thread of messages the respective message belongs. For example, the messageID may be included in the body or text of the message, or in the header of the message (if the message is an email). When a message 24 is received by the message module 20, the module 20 checks if the message 24 is associated with a messageID. If so, then the module 20 associates the received message 24 with any other received messages associated with the same messageID. If not, then the module 20 assigns a new messageID to the received message 24.
The module 20 includes a posting module 26 which causes received messages 24 to be stored in the database 21 for display on the message board 22. In the preferred embodiment, the posting module 20 checks the messageID of each received message and causes messages with the same messageID to be displayed on the message board 22 in association with one another. Preferably, messages having the same messageID are displayed adjacent one another physically on the message board 22. Messages that are assigned a new messageID for the first time are considered to be original messages and are preferably displayed first or foremost with respect to other messages having the same messageID. Messages that are already associated with a messageID when received by the module 20 are considered to be replies to the original message. Reply messages are preferably displayed on the message board 22 in a manner that is subsidiary to the original message having the same messageID. For example, the reply messages could be displayed on the message board 22 physically below or beside the associated original message. Alternatively, the reply messages may be linked to the respective original message such that they are displayed whenever a user selects the original message via the message board 22. The reply messages themselves may be ordered or arranged with respect to one another in any convenient manner.
For example, the reply messages may be displayed in the order that they are received.
Web messages 24A, especially those comprising a text message, may be processed by said posting module 26 directly. The message management module 20 may include an audio recording module 28 allowing, for example, a user, via a client 14, to submit a voice message. The audio recording module 28 may for example comprise a voice or speech encoder for storing the audio message in a convenient electronic format, e.g. MP3. Messages, e.g. web messages 24A, comprising an audio message (typically speech) may therefore be forwarded to the posting module 26 via the audio conversion module 28, i.e. after conversion to a suitable electronic format. This provides the eighth incoming channel IC8. In alternative embodiments, audio messages may be received through any other convenient medium, e.g. as an email attachment or voice mail. In some embodiments, the mobile telephone number from a voice message may be used to identify the sender of the message and an associated default group to which he belongs and/or as a messageID, such that any replies may be posted on an appropriate message board.
In the preferred embodiment, the message management module 20 includes, or is co-operable with, an email server 30 for receiving email messages 24B. The email server 30 supports at least one and, in a simple embodiment, a single email address for receiving email messages 24B. The email server 30 may receive and store email messages in conventional manner.
In embodiments where messages may be received in SMS, or similar, format, at least some of the received SMS or text messages 24C may be redirected to the email server 30, e.g. to said single email address, by a redirect facility. The redirect facility may conveniently be provided by the SMS service provider or network operator. At least reply messages may also be redirected to the email server 30. In a preferred embodiment, the SMS service is arranged to notify the module 20 with an Instant Message (or similar communication) with the SMS details, in which case it is not necessary to re-direct SMS messages via the email server 30. To this end, the module 20 may include or be associated with an SMS server 36.
Preferably, the module 20 also includes a polling program or module 32 co-operable with the email server 30 and SMS server 36 to detect received email messages 24B (including redirected SMS messages 24C) and messages emanating directly from mobile devices, and to cause received messages to be forwarded to a message parsing module 34. The polling module 32 may, for example, check for new messages at the servers 30, 36 periodically, e.g. at intervals of 10-30 seconds.
The parsing module 34 parses the body or text of the messages, and/or the header if the message, e.g. email, has a header, to extract one or more tags or identifiers from the message. The tags/identifiers may include some or all of the following: messageID; a sender identifier (senderID); at least one group identifier (groupID); a broadcast indicator (broadcastID); reply notification requirements indicator (reply_notID); and an outbound message formats indicator (formatID). Tags/identifiers/indicators may be included in, or associated with, a message in any convenient manner. For example, an incoming, or outgoing, message may include one or more characters serving as one or more delimiters and/or one or more characters serving as one or more indicators. The parser 34 detects valid delimiters and extracts the, or each, character following a delimiter, or between pairs of delimiters. Other characters may be used to convey specific meanings in a shortened manner.
An analysing module 38 may also be provided for analysing the header portion of email messages or other messages having headers. The analysing process, which may conveniently be performed by parsing, extracts one or more tags or identifiers from the message header. The tags/identifiers may include one or more of the following: a message type identifier (typeID); an urgency indicator (urgencyID); a reply required indicator (reply_reqID); and an anonymity flag. It will be understood that these identifiers may alternatively be provided in the message body and so detected by the parsing module 34. Similarly, the identifiers described above in connection with the parsing module 34 may alternatively be provided in the header and so detected by the module 38. Moreover, the analysing module 38 and parsing module 34 may be considered as, or replaced by, a single module for performing the relevant parsing/analysing tasks.
The parsed and analysed messages, or at least the message portion of same, are then passed to the posting module 26 for storage in the database 21, in association with any respective tags, indicators or identifiers that were extracted by modules 34 and 38, and displayed on the message board 22 in a manner the same or similar to that described above for the web messages 24A. Typically, the parsing module 34 (or analysing module 38) also extracts the messageID of messages received by it and makes this information available to the posting module 26.
The system 10 is particularly suitable for use by one or more groups of users, each group comprising a plurality of users, typically individuals. Each member of a group is associated with a group identifier (groupID). A user may belong to more than one group and so may be associated with more than one groupID. The system 10 includes a database 40, or other storage device, for storing information including contact details concerning each member of the, or each, group supported by the system 10. Typically, the stored information is profile information including the user'"'"'s name, at least one contact address/number (typically an email address and/or a mobile telephone number) and at least one groupID. The database 40 may store additional information for each user, as will be described in more detail below. For example, an availability indicator may be supported, the setting of which (typically by the user) allows the user to dictate whether or not he will receive messages.
In a preferred embodiment, one user of each group is designated as the group originator, or owner. The group originator creates a group by registering the group at the website 24 whereupon it is assigned a groupID. The group originator then sends an invitation message to each other intended member of the group (e.g. by web message, email or SMS) inviting them to register with the group (and providing, for example, a password allowing them to register with the respective group. Each invited member then registers with the group (conveniently via the website 24). Registration typically involves providing said profile information to the module 20 for storage in the database 40. Once the registration process is complete, messages may be communicated amongst members of the group, for example, by SMS, email or web message as is described in more detail below.
In the preferred embodiment, there are two main forms of message: an original message; and a reply message, the reply message comprising a reply to an original message. Each member of a group is able to send original messages and reply messages. Original messages are advantageously broadcast to all available members of the group to which the message originator (i.e. the group member sending the original message) belongs. In cases where the message originator belongs to more than one group, the original message may be sent to all available members of each group to which he belongs (but preferably not back to the originator of the message), or only to all available members of one or more selected groups to which he belongs. Preferably, the message originator is able to select said one or more groups. In a preferred embodiment, each user is associated with a default group (which, for example, may be determined from the mobile phone number, email address, senderID or other unique identifier associated with the received message) and, if the user does not specify a group when sending a message, then the module 20 directs the message to the user'"'"'s default group. In the preferred embodiment, the module 20 determines to which group(s) a message is directed by the groupID(s) included in or associated with the message and, only if there is no groupID with the message, uses the default group.
Each group member may advantageously select whether or not to receive original messages that are broadcast to the group. This may for example be achieved by means of the availability indicator described above. For example, in one embodiment, a user may set his chosen respective availability/communication preferences for each group that he belongs to by toggling on or off one or more of a plurality of preference indicators for each group. These indicators may include a respective indicator for indicating whether or not the user is accepting messages by email, SMS, Instant Message and/or RSS. The module 20, and more particularly the distribution program 42, may access this information (e.g. from the profile database 40). User interaction with the system 10 including creating a group, registering with a group, setting preference indicators or providing any other information to the system may conveniently be performed by one or more suitable user interfaces (not illustrated) which may be made available at the web site 24, e.g. by module 20 or by another application supported by the server 12.
Referring again to
The original message is sent to the group members by one or more communication medium, e.g. web message and/or email and/or SMS or text message and/or voice message, as applicable to each group member. Details for contacting each group member is stored in the profile database 42. The original message may be sent to each group member by all communications media associated with the respective group member. Alternatively, each group member may specify, from time to time, a preferred or designated medium for receiving messages. This can be achieved, for example, by means of the preference indicators described above.
In order to send messages to the group members, the module 20 preferably includes or is co-operable with an email server (conveniently the email server 30) supporting, for example SMTP (Simple Mail Transfer Protocol); and/or means for sending SMS/text messages (e.g. supporting SOAP (Simple Object Access Protocol); and/or means for sending Instant Messages (e.g. supporting SkypeNet and/or Jabber); and/or means for sending RSS messages. The module 20 may also include, or be co-operable with, means for sending voice messages to group members including, for example, an auto-dialler 43 for auto-dialling the respective telephone numbers of any group member who is to be contacted via telephone, or any other similar device (client 14). A text-to-speech (TTS) and/or speech-to-text (STT) conversion module 44 for converting a text based original message into a synthesised voice message (e.g. in MP3 format) and/or vice versa, may be provided and used by the distribution program 42 if required. Alternatively still, the original message may take the form of a voice message which may be sent to one or more of the group members, as applicable, via the auto-dialler 43. The auto-dialler 43 may be configured to play a voice message to the group member if the group member answers his client device 14, or to leave a message if the group member does not answer. Alternatively, or in addition, the auto-dialler 43 may be configured to re-dial if a message is not delivered. In the illustrated example, the foregoing provide eight outbound channels.
Original messages, when broadcast to the group members, include, or are associated with a respective messageID. Conveniently, the posting module 26 assigns a messageID to each original message. In the case where the outgoing message is being sent by email, it is preferred that the messageID is included in the email header. Alternatively, the message ID may be included in the body of the message as additional text, or voice message, as applicable.
The original message is rendered to the group members by their respective client 14. Each group member may send a reply to the original message by any supported communications medium. Each reply message includes, or is associated with, the messageID of the original message. When the received original message is an email that includes the messageID in the header, this is readily achieved by sending a reply email message. In other cases, the user may add the messageID into the body of the reply message. Reply messages are received by the module 20 and are processed as described above.
As a result, each group member is able to see, via the message board 22 for the group, all of the messages relating to that group, including all original messages and all replies.
Optionally, at least some of group members may elect to have the reply messages sent to them, i.e. to one or more of their respective client devices 14. In particular, in the preferred embodiment, the message originator may elect to have all replies to his original message sent to him via email, SMS or other supported communications medium. If the message originator creates the original message as a web message directly at the website 24, then this may be achieved by, for example, selecting an option provided by the GUI (not shown). Alternatively, if the original message takes the form of an email or SMS message, then the message originator may include or associate a tag, indicator or identifier (e.g. the reply_notID mentioned above) in or with the original message (e.g. in the header or in the message body).
In the preferred embodiment, original messages and/or reply messages may be designated as being of one or more of a plurality of message types. To this end, a message may include, or be associated with, one or more type identifiers (typeID) ach message type provides an indication of the contents of the message, or, more particularly, the meaning of the contents of the message. Preferred embodiments support at least some of the following message types: Announcement, i.e. the message contains an announcement; Opportunity, i.e. the message contains information relating to an opportunity; Threat, i.e. the message contains information relating to a threat; Information, i.e. the message contains neutral information; Poll, i.e. the message contains a request for opinions; Deal, i.e. the message contains information concerning a transaction, e.g. buying or selling; Help, i.e. the message contains a request for help; Volunteer, i.e. the message contains an offer to help others.
Advantageously, when a message is displayed on the message board 22, one or more applicable icons or other indicators are displayed or associated with the message on the message board 22 indicating the type(s) of the message. This arrangement helps members of the group to assimilate the message board 22 more easily.
In preferred embodiments, a plurality of message distribution ranges are defined.
A message originator may select a distribution range to which an original message is sent. Each member of the group may select to be associated with a desired distribution range such that they are only sent messages having a compatible distribution range. Preferably, the distribution ranges overlap such that each successive range includes the preceding range(s). Assuming, for example, that there are three distribution ranges (although in practice there may be two or more distribution ranges), then messages designated as range 1 are only sent to group members who have associated themselves with range 1, messages designated as range 2 are sent to group members who have associated themselves with range 1 or range 2, and messages designated as range 3 are sent to group members who have associated themselves with ranges 1, 2 or 3. To this end, when the message originator creates an original message, he may associate with it a range or broadcast indicator (broadcastID) designating the required broadcast range. Upon detection of a broadcastID, the module 20, or more particularly the distribution program 42 in the preferred embodiment, causes the message to be sent to any group member associated with a range that matches, or is within, the range specified by the broadcastID.
It is noted that, in the preferred embodiment, the range facility described above does not affect reply messages—it is only an attribute of original messages. All replies are posted to the message board 22 as before. It is also noted that all group members, irrespective of their associated range, are able to view all messages on the message board 22 irrespective of the range of the message.
Preferred embodiments may also support communication of messages amongst groups. An example of preferred inter-group communication is now described.
A first group originator, or group “owner”, can always send a directed message to the owner of a second group provided they know the groupID of the second group and the second group is accepting messages from other groups (this may be set using a preference indicator). The owner of the second group, upon receiving a message from the first group, decides whether he wishes to reply and/or to circulate the received message to the members of the second group. It is preferred that only the owner or originator of a group is able to sent messages to another group.
Advantageously, two types of inter-group connections are provided for, referred to hereinafter as “Links” and “Overlaps”. It is preferred that Links and Overlaps can only be created by group owners. A Link is a deliberate direct relationship established by the respective owners of two groups. It can either be: a “Bond”, which is a strong relationship causing an automatic distribution of messages from the sending group to all members of the receiving group; or a “Bridge”, which is similar to a Bond but is a medium relationship where the message distribution amongst the members of the receiving group is at the discretion of the owner of the receiving group.
Links are preferably created by one of the group owners and are, by default, a one way communication link, i.e. a link that allows messages to be sent from a first group to a second group does not necessarily allow messages to be sent from the second group to the first group. However, the owner of the second group can elect to make the link a 2-way link. Further, between two groups there could be a Bond in one direction and a Bridge in the other.
Links may be effected in any convenient manner. For example, the database 21 may include, or be associated with, a links table (not shown) with a respective record to indicate a link between two (or more) groups. Each record may contain an identifier for each group and at least two data fields, a first indicating the type of link going from a first group (group1) to a second group (group2) (Bridge or Bond), a second indicating the type of link going from group2 to group1 (Bridge or Bond). This allows for groups to be linked in only one direction if required—e.g. a one-way unidirectional link from a parent group to a child group.
An Overlap is a commonality of members between two (or more) groups which may produce some mutual benefit—it is an informal relationship with no formal links. Overlaps exist when a member of one group is also the owner of another, and/or when an owner owns more than one group. The case where a member of a group is only a member (as opposed to being the owner) of another group is preferably excluded from being an overlap. This is because it would violate the preferred principle that only owners act as the “gatekeepers” of access between groups. Overlaps provide for social/business networking via messages such as “does anybody know . . . ”, which can be propagated through an informal network of overlaps, with permission from each group owner, and without the sender knowing exactly who they will go to.
A first group owner can grant access to a second group owner to allow the second group owner to transmit messages to the first group and so all links are created 1-way into the receiving group. To make the link 2-way, the second group owner can reciprocate by granting access to the second group. In the preferred embodiment, no computer dialog is required between group owners to create links. Links are advantageously created and edited via the website 24. For example, a web page (not shown) providing a user interface (referred to hereinafter as the Manage Links Screen) may be provided. In a typical embodiment, the Manage Links screen allows a group owner to select a first group for receiving inter-group messages, a second group that is allowed to send messages to the first group and whether the link is to be a Bond or a Bridge.
In the preferred embodiment, the owner of the receiving group (i.e. the group on the receiving end of a link) effectively becomes a member of the other group and his contact details are as such available to the distribution program 42. In one embodiment, all original messages for the other group are distributed to the owner of the receiving group as if he was a member of the other group. In an alternative embodiment, the distributionID, or other tag or indicator, may be used to indicate that a message is to be sent to the owner of the receiving group. For example, in cases where the range facility is supported, a range may be defined that includes one or more other groups such that, when the distributionID is set to said range, the message is sent to any linked group(s), or to the owner of one or more linked group, whereupon it may automatically (e.g. in the case of a Bond), or at the discretion of the group owner (e.g. in the case of a Bridge), be distributed amongst the members of the linked group(s). This range preferably embraces, or overlaps with, the other defined ranges such that any messages sent to a linked group are also sent to all other ranges (e.g. in the 3-range example provided above, a fourth range may be provided beyond range 3 for this purpose). Any replies made by the receiving group owner (or by any member of his group) are posted on the message board 22 of the other group (or of both groups). Moreover, a respective setting of the distributionID, or other tag or indicator, e.g. a respective range, may be defined for bond links and for bridge links. So, for example, range 4 may cause message to be sent to group owners with which there is a Bond, while range 5 may cause messages to be sent to group owners with which there is a Bridge. Links are preferably made between two groups only, although each group can establish a link with any number of other groups. In preferred embodiments, inter-group messages that are passed between linked groups can only be sent by respective group owners. More preferably, inter-group messages can only be initiated via the web site 24 (e.g. by web message) or by web enabled mobile devices.
As described above, a Bond is a single directional link between two groups which allows the automatic flow of messages from one group to (the members of) the other. Bonds are the mechanism for creating “sub-groups” via 1-way bonds from a parent group to a child group and “group-partnerships” via 2-way bonds. For example, assume that a first group G1 has a sub-group G2, then all directed messages, or those designating the relevant range (e.g. range 4), sent from the owner of, or one or more authorised members of, G1 are automatically distributed to all members of G2 (and, optionally, any of G2'"'"'s sub groups). In a further example, assume that G1 is in a group partnership with a third group G3, then any messages having the relevant range (e.g. range 4) sent by either the owner of, or one or more authorised members of G1 or G3 are automatically distributed to all members of the other group. Preferably, inter-group messages (e.g. messages with ranges 4 or 5 in the present example) are sent only to one or more members of the other group (i.e. not to members of the sender'"'"'s home group). Hence, inter-group ranges preferably do not embrace the intra-group ranges (e.g. ranges 1 to 3 in the present example). Optionally, however, inter-group messages may be sent to the owner of the home group.
As indicated above, a Bridge is a single directional link between two groups which allows the flow of messages from one group to (the members of) the other group at the discretion of the receiving group owner. Bridges are a mechanism for informal relationships between groups and the resulting communication of messages can be unidirectional or bi-directional. For example, assume that group G2 is linked to G2 unidirectionally by a Bridge. All directed messages, or those having the relevant range (e.g. range 5) sent from the owner of, or one or more authorised members of, G2 are automatically distributed to the owner of G1 who decides whether or not to distribute the messages to the members of G1. This process may be repeated for any further bridged groups.
In the preferred embodiment, the receiving group owners details are added into any inter-group distributed messages (so that recipients can tell where the message originated from) and all replies go back directly to all group owners associated with the message (e.g. using groupID and messageID).
Preferably, the module 20 ensures non-duplication of messages where a recipient is entitled to receive a message via multiple bridges or bonds (direct and indirect).
The invention is not limited to the embodiments described herein which may be modified or varied without departing from the scope of the invention.