METHODS AND SYSTEMS FOR MONITORING QUALITY AND PERFORMANCE AT A HEALTHCARE FACILITY
First Claim
1. In a healthcare facility system that includes a plurality of patients, staff and visitors who interact so as to provide care and wellness for the patients, a method for monitoring quality and performance at the facility comprising:
- accessing, from among a plurality of patient, staff and/or visitor profiles that differ as between at least some patients, staff members and/or visitors at the facility, a profile corresponding to an individual at the facility;
identifying one or more quality or performance parameters based on data contained in the profile;
determining one or more predetermined locations for the individual relative to one or more predetermined locations for at least one of a patient, staff member, visitor, asset or fixed location that are predictive of completion or satisfaction of the one or more quality or performance parameters;
tracking one or more actual locations of the individual relative to one or more actual locations for the at least one of a patient, staff member, visitor, asset or fixed location;
comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, determining whether the one or more quality or performance parameters were completed or satisfied.
6 Assignments
0 Petitions
Accused Products
Abstract
Methods, systems and computer program products are used in monitoring patients, staff, assets and visitors at a facility, initiating a response to prevent or mitigate harm, and assess and ensure overall quality and performance, and refine individual patient, staff and visitor profiles. A plurality of sensors throughout the facility provide multiple data streams relating to the locations of patients relative to at least one of caregivers, assets, other patients, visitors or one or more fixed locations. A computer system analyses the data stream and determines the location and/or movements of the patients relative to the caregivers, assets, other patients, visitors and/or fixed locations. A profile containing individual data for the patient is used to accurately detect events, including actionable events, ensure completion of prescribed care, assess patient wellness, and, in some cases, provide tailored patient specific responses to detected events. Patient profiles are periodically refined by means of an information feedback loop in order to more accurately predict (actionable) events, provide adequate care and ensure a desired level of patient wellness. Staff and visitor profiles can be used to measure staff and visitor performance at a facility.
117 Citations
23 Claims
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1. In a healthcare facility system that includes a plurality of patients, staff and visitors who interact so as to provide care and wellness for the patients, a method for monitoring quality and performance at the facility comprising:
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accessing, from among a plurality of patient, staff and/or visitor profiles that differ as between at least some patients, staff members and/or visitors at the facility, a profile corresponding to an individual at the facility;
identifying one or more quality or performance parameters based on data contained in the profile;
determining one or more predetermined locations for the individual relative to one or more predetermined locations for at least one of a patient, staff member, visitor, asset or fixed location that are predictive of completion or satisfaction of the one or more quality or performance parameters;
tracking one or more actual locations of the individual relative to one or more actual locations for the at least one of a patient, staff member, visitor, asset or fixed location;
comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, determining whether the one or more quality or performance parameters were completed or satisfied. - View Dependent Claims (3, 4, 5, 6, 22)
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2. In a computer system a healthcare facility system that includes a plurality of patients, staff and visitors who interact so as to provide care and wellness for the patients, a computer-implemented method for monitoring quality and performance at the facility comprising:
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the computer system accessing, from among a plurality of patient, staff and/or visitor profiles that differ as between at least some patients, staff members and/or visitors at the facility, a profile corresponding to an individual at the facility;
the computer system identifying one or more quality or performance parameters based on data contained in the profile;
the computer system determining one or more predetermined locations for the individual relative to one or more predetermined locations for at least one of a patient, staff member, visitor, asset or fixed location that are predictive of completion or satisfaction of the one or more quality or performance parameters;
the computer system receiving data relating to one or more actual locations of the individual relative to one or more actual locations for the at least one of a patient, staff member, visitor, asset or fixed location;
the computer system comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, the computer system determining whether the one or more quality or performance parameters were completed or satisfied. - View Dependent Claims (23)
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7. In a healthcare facility system that includes a plurality of patients and that provides care and wellness for the patients, a method for monitoring patient care and wellness comprising:
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accessing, from among a plurality of patient profiles that differ as between at least some of the patients based on individual attributes or needs, a profile corresponding to a patient at the facility;
identifying one or more care or wellness parameters based on data contained in the profile;
determining one or more predetermined locations for the patient relative to one or more predetermined locations for at least one of a staff member, asset, other patient, visitor or fixed location that are predictive of completion or satisfaction of the one or more care or wellness parameters;
tracking one or more actual locations of the patient relative to one or more actual locations for the at least one of a staff member, asset, other patient, visitor or fixed location;
comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, determining whether the one or more care or wellness parameters were completed or satisfied. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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8. In a computer system at a healthcare facility system that includes a plurality of patients and that provides care and wellness for the patients, a computer-implemented method for monitoring patient care and wellness comprising:
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the computer system accessing, from among a plurality of patient profiles that differ as between at least some of the patients based on individual attributes or needs, a profile corresponding to a patient at the facility;
the computer system identifying one or more care or wellness parameters based on data contained in the profile;
the computer system determining one or more predetermined locations for the patient relative to one or more predetermined locations for at least one of a staff member, asset, other patient, visitor or fixed location that are predictive of completion or satisfaction of the one or more care or wellness parameters;
the computer system receiving data relating to one or more actual locations of the patient relative to one or more actual locations for the at least one of a staff member, asset, other patient, visitor or fixed location;
the computer system comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, the computer system determining whether the one or more care or wellness parameters were completed or satisfied.
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20. In a healthcare facility system that includes a plurality of patients, staff and visitors, a method for monitoring staff or visitor performance comprising:
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accessing, from among a plurality of staff and/or visitor profiles that differ as between at least some staff members and/or visitors based on individual attributes, assignments or rights, a profile corresponding to a staff member or visitor at the facility;
identifying one or more performance parameters for the staff member or visitor based on data contained in the profile;
determining one or more predetermined locations for the staff member or visitor relative to one or more predetermined locations for at least one of a patient, staff member, asset, visitor or fixed location that are predictive of completion or satisfaction of the one or more performance parameters;
tracking one or more actual locations of the staff member or visitor relative to one or more actual locations for the at least one of a patient, staff member, asset, visitor or fixed location;
comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, determining whether the one or more performance parameters were completed or satisfied.
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21. In a computer system at a healthcare facility system that includes a plurality of patients, staff and visitors, a computer-implemented method for monitoring staff or visitor performance comprising:
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the computer system accessing, from among a plurality of staff and/or visitor profiles that differ as between at least some staff members and/or visitors based on individual attributes, assignments or rights, a profile corresponding to a staff member or visitor at the facility;
the computer system identifying one or more performance parameters for the staff member or visitor based on data contained in the profile;
the computer system determining one or more predetermined locations for the staff member or visitor relative to one or more predetermined locations for at least one of a patient, staff member, asset, visitor or fixed location that are predictive of completion or satisfaction of the one or more performance parameters;
the computer system receiving data relating to one or more actual locations of the staff member or visitor relative to one or more actual locations for the at least one of a patient, staff member, asset, visitor or fixed location;
the computer system comparing the one or more actual locations with the one or more predetermined locations; and
based on comparing the one or more actual locations with the one or more predetermined locations, the computer system determining whether the one or more performance parameters were completed or satisfied.
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Specification