Methods, systems and computer program products for providing internet protocol television communication services
First Claim
1. A method of providing communications services to customer premise equipment (CPE) coupled to a television, the method comprising:
- operating a network element as a communications terminal server, the network element being part of a communications network;
receiving from the CPE a request to initiate communications with a diagnostic system coupled to the communications network;
accessing a communications application executing on a communications server coupled to the communications network;
pushing a communications interface to the CPE;
receiving message information from the CPE;
routing the message information to the communications server to initiate delivery of a message to the diagnostic system.
1 Assignment
0 Petitions
Accused Products
Abstract
A method of providing communications services to customer premise equipment (CPE) coupled to a television. The method includes operating a network element as a communications terminal server, the network element being part of a communications network. The network element receives from the CPE a request to initiate communications with a diagnostic system coupled to the communications network. The network element accesses a communications application executing on a communications server coupled to the communications network and pushes a communications interface to the CPE. The network element receives message information from the CPE and routes the message information to the communications server to initiate delivery of a message to the diagnostic system.
42 Citations
20 Claims
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1. A method of providing communications services to customer premise equipment (CPE) coupled to a television, the method comprising:
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operating a network element as a communications terminal server, the network element being part of a communications network;
receiving from the CPE a request to initiate communications with a diagnostic system coupled to the communications network;
accessing a communications application executing on a communications server coupled to the communications network;
pushing a communications interface to the CPE;
receiving message information from the CPE;
routing the message information to the communications server to initiate delivery of a message to the diagnostic system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 12)
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8. A computer program product providing communications services to customer premise equipment (CPE) coupled to a television, the computer program product comprising:
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a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for facilitating a method comprising;
operating a network element as a communications terminal server, the network element being part of a communications network;
receiving from the CPE a request to initiate communications with a diagnostic system coupled to the communications network;
accessing a communications application executing on a communications server coupled to the communications network;
pushing a communications interface to the CPE;
receiving message information from the CPE;
routing the message information to the communications server to initiate delivery of a message to the diagnostic system. - View Dependent Claims (9, 10, 11, 13, 14)
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15. A customer premise equipment (CPE), the CPE coupled to an internet protocol television (IPTV) network, the CPE comprising:
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a network interface establishing communications between the CPE and the IPTV network; and
a processor executing an IPTV client for receiving IPTV services;
the processor executing a diagnostic API for transmitting CPE status information indicating the status of the CPE to a network element in the IPTV network;
the processor generating a request to initiate communications with a diagnostic system;
the processor generating a communications interface for the user;
the processor routing message information to the network element to initiate delivery of a message to the diagnostic system. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification