A system and method for controlling and accessing multimedia messages

• US 20070165790A1
• Filed: 03/19/2004
• Published: 07/19/2007
• Est. Priority Date: 03/19/2003
• Status: Abandoned Application

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Taori, Rakesh
• Application Number:
  US10/550,108
• Publication Number:
  US 20070165790A1
• Time in Patent Office: Days
• US Class Current: 379/67.100
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 2201/14 Delay circuits; Timers
• CPC Class Codes: H04M 2203/2016 Call initiation by network rather than by subscriber
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 2203/4554 Sender-side editing
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 88/184 Messaging devices, e.g. message centre

Abstract

A system and method is described for storing, controlling and accessing multimedia messages, like voice mail, email, video mail and short messages in a communications network, including the Internet or Intranet (202) and any other data or telephony network (206, 207). The communications network (202, 206, 207) comprises one or more storage facilities (201a, 201b, and 201c) for storing messages destined to be received by an intended receiver (209). A sender (208) of a message is provided control over the storage and access of the messages in the one or more storage facilities (201a, 201b, and 201c). The storage facilities (201a, 201b, 201c) may be directly assigned to the sender (208). The storage facilities (201a, 201b, 201c) may be distributed over the communications network (202, 206, 207) and dedicated to or optimized for a particular type of message.

Claims

1. A multi media messaging system in a communications network, arranged for sending and receiving messages between at least one sender and at least one intended receiver, said system comprising:

at least one storage facility, arranged for storing at least one message;

a controlling arrangement, adapted for controlling storage of a message and for controlling access to a stored message;

an accessing arrangement, arranged for providing access to a stored message, and

an alerting arrangement, arranged for providing an intended receiver with an alert relating to the storage of a message, characterized in that, said controlling arrangement is arranged for storing and accessing a message under control of the sender of said message.

2. The system according to claim 1, wherein each storage facility is assigned to the sender of a message.

3. The system according to claim 1, wherein said controlling arrangement comprises means arranged for manipulating a stored message by a sender, said manipulation including at least one of reading, editing and removing a message stored under the control of said sender.

4. The system according to claim 1, wherein said alerting arrangement is arranged for controlling said alert by said sender of a message.

5. The system according to claim 4, wherein said alerting arrangement comprises means arranged for manipulating an alert, said manipulation including at least one of reading, editing and removing an alert under the control of said sender.

6. The system according to claim 1, wherein said controlling arrangement is arranged for including additional information with a stored message.

7. The system according to claim 1, wherein said alerting arrangement is arranged for including additional information with an alert.

8. The system according to claim 6, wherein said additional information comprises one of the group including:

a message identifier, at least one identification key for identifying at least one intended receiver, a telephone number, a URL, a message identifier, a subject, a personal identification number for access authorization and verification purposes, urgency of the message, validity or expiration time of the message, type of alert including a call attempt and a multimedia message, number of alerts, location of the storage facility of the message, key dates, message status and flags that will trigger transfer of notifiers of status changes to the sender.

9. The system according to claim 1, wherein said controlling arrangement comprises means arranged for notifying a sender of a stored message of changes in a status of said message.

10. The system according to claim 1, wherein said alerting arrangement comprises means arranged for notifying a sender of an alert of changes in a status of said alert.

11. The system according to claim 9, wherein said status comprises one of the group including “

sent”

, “

not read”

, “

read”

, “

expired”

, “

reminded” and

“

settled”

.

12. The system according to claim 1 wherein said controlling arrangement is accessible by means of an interface, including a graphical user interface, a voice control interface, an interactive voice response interface and a Dual-Tone Multi-Frequency interface.

13. The system according to claim 1 wherein said alerting arrangement is accessible by means of an interface, including a graphical user interface, a voice control interface, an interactive voice response interface and a Dual-Tone Multi-Frequency interface.

14. The system according to claim 1, wherein said controlling arrangement comprises validating means, arranged for verification and authorization of a subscriber to the communications network attempting to access a stored message, for establishing whether said subscriber is the intended receiver of said message, before granting access to said message by said subscriber.

15. The system according to claim 14, wherein said validating means are arranged for verification and authorization of said subscriber using said additional information.

16. The system according to claim 1, wherein said alerting arrangement is arranged for including in said alert information as how to access a stored message.

17. The system according to claim 1, wherein said controlling arrangement is arranged for storing and accessing a message under control of the intended receiver of said message.

18. The system according to claim 1, wherein said alerting arrangement is arranged for controlling said alert by said intended receiver.

19. The system according to claim 17, wherein the extent of said control is defined by said sender.

20. The system according to claim 1, wherein said accessing arrangement is arranged for providing access to an intended receiver of a message under access conditions defined by said sender of said message.

21. The system according to claim 1, wherein said accessing arrangement is accessible by means of an interface, including a graphical user interface, a voice control interface, an interactive voice response interface and a Dual-Tone Multi-Frequency interface.

22. The system according to claim 1, wherein said storage facility is distributed over said communications network.

23. The system according to claim 1, arranged for sending and receiving messages including voice mail messages, short messages, email messages and video mail.

24. The system according to claim 1, arranged for providing alerts in message form, including voice mail messages, short messages, email messages and video mail.

25. The system according to claim 1, wherein said alert takes the shape of a form for processing and displaying by a graphic user interface, said form comprising information of at one least message for said intended receiver.

26. The system according to claim 25, wherein said graphic user interface is arranged for duplex transfer of data, and wherein said form is an interactive form.

27. The system according to claim 1, wherein said communications network comprises at least one of group comprised by telecommunications and data networks9 including the Internet, a Public Switched Telephone Network, an Integrated Services Digital network, and a Public Land Mobile Network.

28. The system according to claim 1, further comprising a terminal including

control means arranged for interfacing with at least one of said controlling, alerting and accessing arrangements.

29. A network node arrangement for use in a communications network, said network node arrangement comprises a controlling arrangement, arranged for controlling storage of a message and for controlling access to a stored message;

an accessing arrangement, arranged for providing access to a stored message, and an alerting arrangement, arranged for providing an intended receiver with an alert relating to the storage of a message in accordance with any of the previous claims.

30. A method of sending and receiving multi media messages in a communications network, between at least one sender and at least one intended receiver of a message, said method comprising the steps of:

storing by said sender of at least one message in at least one storage facility, arranged for storing at least one message,

alerting at least one intended receiver by an alert relating to the storage of a message, and

providing access to a stored message, characterized in that, said message is stored and accessed under control of the sender of said message.

31. The method according to claim 30, wherein each storage facility is assigned to said sender of a message, and wherein said sender selects a storage facility for storing a message.

32. The method according to claim 30, further comprising the step of manipulating a stored message by said sender, said manipulation including at least one of reading, editing and removing said message stored under the control of said sender.

33. The method according to claim 30, further comprising the step of controlling said alert by said sender of a message.

34. The method according to claim 3033, further comprising the step of manipulating an alert, said manipulation including at least one of reading, editing and removing said alert under the control of said sender.

35. The method according to claim 30, further comprising the step of including additional information with a stored message.

36. The method according to claim 30, further comprising the step of including additional information with an alert.

37. The method according to claim 35, wherein said additional information comprises one of the group including:

a message identifier, at least one identification key for identifying at least one intended receiver, a telephone number, a URL, a message identifier, a subject, a personal identification number for access authorization and verification purposes, urgency of the message, validity or expiration time of the message, type of alert including a call attempt and a multimedia message, number of alerts, location of the storage facility of the message, key dates, message status and flags that will trigger transfer of notifiers of status changes to the sender.

38. The method according to claim 30, further comprising the step of notifying a sender of a stored message of changes in a status of said message.

39. The method according to claim 30, further comprising the step of notifying a sender of an alert of changes in a status of said alert.

40. The method according to claim 38, wherein said status comprises one of the group including “

sent”

, “

not read”

, “

read”

, “

expired”

, “

reminded” and

“

settled”

.

41. The method according to claim 30, further comprising the step of validating a subscriber to the communications network attempting to access a stored message, for establishing whether said subscriber is the intended receiver of said message, before granting access to said message by said subscriber, said validation includes verification and authorization of said subscriber.

42. The method according to claim 41, wherein said validation of said subscriber is performed using said additional information.

43. The method according to claim 30, further comprising the step of including in said alert information as how to access a stored message.

44. The method according to claim 30, further comprising the step of storing and accessing a message under control of the intended receiver of said message.

45. The method according to claim 30, further comprising the step of controlling said alert by said intended receiver.

46. The method according to claim 44, wherein the extent of said control is defined by said sender.

47. The method according to claim 30, further comprising the step of providing access to an intended receiver of a message under access conditions defined by said sender of said message.

48. The method according to claim 30, further comprising the step of sending and receiving messages including voice mail messages, multimedia messages, short messages, email messages and video mail.

49. The method according to claim 30, further comprising the step of providing alerts in message form, including voice mail messages, multimedia messages, short messages, email messages and video mail.

50. The method according to claim 30 further comprising the step of providing said alert with the shape of an interactive form, for processing and displaying by a graphic user interface, said form comprising information of at least one message for said intended receiver.