Blocking orders during order processing

• US 20070179859A1
• Filed: 01/27/2006
• Published: 08/02/2007
• Est. Priority Date: 01/27/2006
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Chan, Yumman, Srikanth, Viswanath, Mirlas, Lev
• Granted Patent: US 7,996,271 B2
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A computer implemented method, data processing system, and computer program product for blocking orders during order processing. A block for an order is received during processing of the order, wherein a reason for the block for the order is associated with the block for the order. A set of actions is identified based on the reason for the block for the order in response to receiving the block for the order. The set of actions is executed with respect to the order in response to identifying the set of actions based on the reason for the block for the order, wherein the set of actions comprises a stage at which processing for the order ceases, restarts, and executes recovery actions, as specified.

Claims

1. A computer implemented method for blocking orders during order processing, the computer implemented method comprising:

receiving a block for an order during processing of the order, wherein a reason for the block for the order is associated with the block for the order;

responsive to receiving the block for the order, identifying a set of actions based on the reason for the block for the order; and

responsive to identifying the set of actions based on the reason for the block for the order, executing the set of actions with respect to the order, wherein the set of actions comprises a stage at which the processing for the order ceases.

2. The computer implemented method of claim 1, wherein the set of actions further comprises a condition needed for the processing of the order to restart.

3. The computer implemented method of claim 1, wherein the set of actions further comprises:

completing execution of a current stage in the processing of the order.

4. The computer implemented method of claim 1, wherein the set of actions further comprises:

stopping execution of a current stage in the processing of the order; and

restarting execution of the current stage in the processing of the order when the block for the order is resolved.

5. The computer implemented method of claim 1, wherein the set of actions further comprises:

reversing a current status of the order to a previous status of the order that existed prior to execution of a current stage in the processing of the order.

6. An e-commerce order processing system comprising:

a block manager; and

a block reason information table;

the block manager further comprising a receiver for receiving a block for an order during execution of a current stage in processing of the order, in which a reason for the block for the order is associated with the block for the order;

an identifier for identifying a set of actions in the block reason information table based on the reason for the block for the order in response to a receipt of the block for the order; and

an indicator for indicating execution of the set of actions in the block reason information table with respect to the order in response to an identification of the set of actions in the block reason information table based on the reason for the block for the order, wherein the set of actions in the block reason information table comprises a stage at which the processing for the order ceases.

7. The e-commerce order processing system of claim 6, wherein the set of actions in the block reason information table further comprises a condition needed for the processing of the order to restart.

8. The e-commerce order processing system of claim 6, wherein the block manager indicates execution of the set of actions in the block reason information table to complete the execution of the current stage in the processing of the order.

9. The e-commerce order processing system of claim 6, wherein the block manager indicates execution of the set of actions in the block reason information table to stop the execution of the current stage in the processing of the order, and restart the execution of the current stage in the processing of the order when the block for the order is resolved.

10. The e-commerce order processing system of claim 6, wherein the block manager indicates execution of the set of actions in the block reason information table to reverse a current status of the order to a previous status of the order that existed prior to the execution of the current stage in the processing of the order.

11. A computer program product for blocking orders during order processing, the computer program product comprising:

a computer usable medium having computer usable program code embodied therein, the computer usable program code comprising;

computer usable program code configured to receive a block for an order during processing of the order, wherein a reason for the block for the order is associated with the block for the order;

computer usable program code configured to identify a set of actions based on the reason for the block for the order in response to a receipt of the block for the order; and

computer usable program code configured to execute the set of actions with respect to the order in response to an identification of the set of actions based on the reason for the block for the order, wherein the set of actions comprises a stage at which the processing for the order ceases.

12. The computer program product of claim 11, wherein the set of actions further comprises computer usable program code indicative of a condition needed for the processing of the order to restart.

13. The computer program product of claim 11, wherein the set of actions further comprises:

computer usable program code configured to complete execution of a current stage in the processing of the order.

14. The computer program product of claim 11, wherein the set of actions further comprises:

computer usable program code configured to stop execution of a current stage in the processing of the order; and

computer usable program code configured to restart execution of the current stage in the processing of the order when the block for the order is resolved.

15. The computer program product of claim 11, wherein the set of actions further comprises:

computer usable program code configured to reverse a current status of the order to a previous status of the order that existed prior to execution of a current stage in the processing of the order.