Method and system for content driven electronic messaging

• US 20070192422A1
• Filed: 01/12/2007
• Published: 08/16/2007
• Est. Priority Date: 04/03/2000
• Status: Active Grant

• Current Assignee: West Interactive Services Corporation (West Corporation)
• Original Assignee: Centerpost Corporation (West Corporation)
• Inventors: Goren, Craig, Stark, Juergen
• Granted Patent: US 7,533,152 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 21/31 User authentication
• CPC Class Codes: G06F 21/6209 to a single file or object, e.g. in a secure envelope, encrypted and accessed using a key, or with access control rules appended to the object itself
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding

Abstract

A method and system of electronic messaging is disclosed in which the electronic messaging system is configured such that the message content contains information which will drive the routing decision process. The message itself can be prioritized and routed to a pre-defined communications device or application, even before the recipient of the message has read the message. The sender focuses on the content and MessageML provides the constructs to tag the content and properly transform it into a viewable format for delivery to the target communications device. A method is disclosed for providing content driven electronic messaging that enables individuals to receive XML electronic messages using an electronic messaging system. Once an Informant Stylesheet and SmartMessage Stylesheet are created, a SmartMessage can be sent to a MessageML Service Provider, who will receive the SmartMessage, process it, and deliver the SmartMessage to a user'"'"'s defined endpoint.

Claims

1-23. -23. (canceled)

24. A system for routing an electronic message from a sender to at least one endpoint for a user comprising logic for:

receiving the electronic message for the user, the electronic message comprising a message, a routing indicator, and at least one of a stylesheet or a reference to the stylesheet, the stylesheet including a definition of at least one of a plurality of routing indicators, the routing indicator in the electronic message being at least one of the plurality of routing indicators;

accessing the stylesheet;

interpreting the routing indicator in the electronic message based on the definition in the stylesheet;

selecting at least one endpoint from the plurality of endpoints based on the routing indicator and a user-defined endpoint table, the endpoint table specifying at least one endpoint based on the routing indicator with the endpoint table specifying different endpoints based on different routing indicators; and

routing at least a portion of the electronic message to the at least one endpoint.

25. The apparatus of claim 24, wherein the endpoint table is defined by the user prior to receiving the electronic message.

26. The apparatus of claim 24, wherein the routing indicator is an XML routing indicator.

27. The apparatus of claim 24, wherein the endpoint is selected from the group consisting of an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, a web site, a personal digital assistant, and an instant messenger account.

28. The apparatus of claim 24, wherein the logic for receiving the electronic message, selecting at least one endpoint and routing are performed by a server;

and

wherein the stylesheet includes definitions of each of the plurality of routing indicators.

29. The apparatus of claim 24, wherein the routing indicator comprises an attribute of the electronic message.

30. The apparatus of claim 29, wherein the attribute is selected from the group consisting of reach, immediacy, sensitivity, content, expiration, and context.

31. The apparatus of claim 29, wherein the attribute of the electronic message is selected from a plurality of attributes;

and

wherein the stylesheet including definitions for the plurality of attributes.

32. The apparatus of claim 31, wherein the apparatus comprises a server that accesses the stylesheet based on the reference in the electronic message to define the attribute.

33. The apparatus of claim 29, wherein the attribute of the electronic message comprises immediacy indicating time sensitivity of the electronic message:

wherein the endpoint table comprises user-assigned endpoints based on the immediacy of the electronic message; and

wherein the server reviews the electronic message for the immediacy attribute to determine, based on the endpoint table, to which endpoint to route at least a portion of the electronic message.

34. The apparatus of claim 33, wherein the server routes at least a portion of the electronic message to a plurality of endpoints based on the immediacy attribute.

35. The apparatus of claim 33, wherein the apparatus comprises a server;

wherein the routing indicator comprises an event associated with the electronic message;

wherein the endpoint table comprises at least one user-assigned endpoint based on the event of the electronic message; and

wherein the server reviews the electronic message for the event to determine, based on the endpoint table, to which endpoint to route at least a portion of the electronic message.

36. The apparatus of claim 35, wherein the endpoint table comprises for each of a plurality of events at least one associated user-assigned endpoint.

37. The apparatus of claim 36, wherein the electronic message further comprises a reference to a stylesheet, the stylesheet including definitions for the plurality of events.

38. The apparatus of claim 37, wherein the server accesses the stylesheet based on the reference in the electronic message to define the event.

39. The apparatus of claim 38, wherein the stylesheet further comprises formatting data for the plurality of events on the plurality of endpoints;

further comprising formatting at least a portion of the electronic message based on the stylesheet, the event in the message payload, and the at least one endpoint; and

wherein routing at least a portion of the electronic message comprises routing at least a portion of the formatted electronic message.

40. The apparatus of claim 24, wherein the logic for receiving an electronic message comprises logic for receiving the electronic message from a sender address, and further comprising logic for:

accessing a stylesheet, the stylesheet comprising at least one valid transport source;

comparing the sender address with the at least one valid transport source; and

rejecting the electronic message if the sender address does not match the at least one valid transport source.

41. The apparatus of claim 40, wherein the electronic message further comprises a reference to the stylesheet, and

wherein the logic for accessing a stylesheet comprises logic for accessing the stylesheet based on the reference in the electronic message.

42. The apparatus of claim 40, wherein the sender address is selected from the group consisting of a physical ip address, a domain, and an smtp email account.

43. The apparatus of claim 24, further comprising logic for formatting at least a portion of the electronic message, and

wherein the logic for routing at least a portion of the electronic message comprises logic for routing at least a portion of the formatted electronic message.

44. The apparatus of claim 43, wherein the electronic message comprises formatting data for at least a portion of the electronic message, and

wherein the logic for formatting comprises logic for formatting at least a portion of the electronic message with the formatting data.

45. The apparatus of claim 44, wherein the formatting data in the electronic message comprises formatting data for formatting at least some of the electronic message on each of the plurality of endpoints;

and

wherein the logic for formatting comprises logic for formatting with the formatting data for the at least one endpoint.

46. The apparatus of claim 43, wherein the electronic message comprises a standard envelope containing the message payload and XML formatting information:

and

wherein the logic for formatting at least a portion of the electronic message comprises logic for formatting the standard envelope using the XML formatting information for presentation on any of a plurality of endpoints.

47. The apparatus of claim 46, wherein the logic for formatting the standard envelope comprises logic for transforming at least a portion of the message payload using the XML formatting information into at least one of a plurality of formats.

48. A system for routing an electronic message relating to an activity from a sender to at least one of a plurality of endpoints for a user, the activity comprising a plurality of events that occur for the activity, the system comprising logic for:

generating a user-defined endpoint table based on input received from the user, the input identifying which endpoint, from the plurality of endpoints for the user, to send an electronic message to for the plurality of events with one endpoint being identified for one event and a second endpoint being identified for a second event;

receiving the electronic message for the user, the electronic message comprising a message and a routing indicator, the routing indicator in the electronic message indicative of at least one of the events for the activity;

selecting at least one endpoint from the plurality of endpoints based on the routing indicator and the user-defined endpoint table, with different routing indicators indicative of different events being used with the user-defined table to select different endpoints; and

routing at least a portion of the electronic message to the at least one endpoint.

49. The apparatus of claim 48, further comprising logic for:

receiving formatting data for formatting at least some of the electronic message on each of the plurality of endpoints; and

formatting at least a portion of the electronic message based on the formatting data for the at least one endpoint,

wherein the formatting data comprises a stylesheet.

50. The apparatus of claim 49, wherein the electronic message includes the routing indicator and a reference to the stylesheet.

51. The apparatus of claim 50, wherein the reference comprises a URL address where the stylesheet resides, and

wherein the logic for receiving formatting data comprises logic for accessing the stylesheet at the URL address where the stylesheet resides.

52. The apparatus of claim 48, wherein the electronic message comprises at least one of a stylesheet or a reference to a stylesheet, the stylesheet including a definition of the routing indicator;

and

further comprising logic for interpreting the routing indicator in the message payload based on the definition of the routing indicator in the stylesheet.

53. A system for routing an electronic message from a sender to at least one of a plurality of endpoints for a user, the system comprising logic for:

receiving the electronic message for the user, the electronic message comprising a message payload and a reference to at least one stylesheet, the message payload including a message and a routing indicator, the at least one stylesheet including formatting data and definitions of a plurality of routing indicators, the routing indicator in the message payload being one of the plurality of routing indicators, the formatting data for formatting at least a part of the message on each of the plurality of endpoints;

accessing the stylesheet based on the reference;

interpreting the routing indicator in the message payload based on the definitions of the plurality of routing indicators in the stylesheet;

selecting at least one endpoint from the plurality of endpoints based on the routing indicator and a user-defined endpoint table, the endpoint table specifying at least one endpoint based on the routing indicator;

formatting at least a portion of the message based on the formatting data for the at least one endpoint; and

routing at least a portion of the formatted message to the at least one endpoint.