Method of providing an automatic reply message

• US 20070201634A1
• Filed: 12/12/2006
• Published: 08/30/2007
• Est. Priority Date: 02/13/2006
• Status: Abandoned Application

• Current Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Original Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Inventors: Moitier, Pierrick, Bonnaud, Fabrice
• Application Number:
  US11/637,050
• Publication Number:
  US 20070201634A1
• Time in Patent Office: Days
• US Class Current: 379/88.130
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call automatic reactions in messaging within packet-switching networks H04L51/02
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings

Abstract

The present invention concerns a method of providing an automatic reply message and a system (7) for executing said method. A calling party (2 to 5) tries to get in connection with a called party (1) by using a communication media. A raw data message is created from data provided by the called party (1). Said automatic reply message is generated by adapting said raw data message to the used communication media.

Claims

1. A method of providing an automatic reply message to a calling party trying to get in connection with a called party by using a communication media, wherein the method comprises the steps of:

creating a raw data message from data provided by the called party; and

generating said automatic reply message by adapting said raw data message to the used communication media.

2. The method of claim 1,

wherein the method comprises the further step of:

receiving said data provided by the called party as textual and/or video and/or audio and/or multimedia data via a terminal of the called party; and

storing the received data in one or more databases accessible for the creation of said raw data message.

3. The method of claim 1,

wherein the method comprises the further steps of:

fitting one or more data elements of said data provided by the called party into a pre-defined data structure;

selecting a template of the raw data message according to the entries of the data structure;

composing the raw data message by assembling the template with the entries of the data structure.

4. The method of claim 1,

wherein the method comprises the further step of:

creating said raw data message based on data related to a period of non-availability of the called party and/or data related to an activity of the called party and/or a substitute for the called party.

5. The method of claim 1,

wherein the method comprises the further steps of:

determining the communication media used by said calling party and the identity of said called party;

accessing one or more databases storing the data provided by the called party and retrieving said data;

sending said automatic reply message to the calling party by means of the used communication media.

6. The method of claim 1,

wherein the method comprises the further step of:

storing the created raw data message in a database; and

retrieving the raw data message from the database for the generation of the automatic reply message.

7. The method of claim 1,

wherein the method comprises the further step of:

extracting data relevant for the provision of said automatic reply message;

generating said automatic reply message in dependence on an identity of the calling party and/or a subject assigned to said call received from the calling party.

8. A system for providing an automatic reply message to a calling party trying to get in connection with a called party by using a communication media,

wherein the system comprises a control unit adapted to create a raw data message from data provided by the called party and generate said automatic reply message by adaptation of said raw data message to the used communication media by means of a media unit.

9. The system of claim 8,

wherein said control unit is adapted to initiate the provision of an automatic reply message if the control unit detects, based on said data provided by the called party, that the called party is not available.

10. The system of claim 8,

wherein the control unit is adapted to use the capabilities of servers or network nodes of an existing communications network for the provision of said automatic reply message to said calling party.