Method and system for determining a management complexity factor for delivering services in an environment
First Claim
1. A method for determining a complexity factor for an environment, the method comprising:
- determining a value of a metric of a plurality of metrics, wherein the metric corresponds to a component of the environment;
assigning the metric to a plurality of tiers, wherein each tier of the plurality of tiers corresponds to a tier weight; and
determining a management complexity factor for the environment using the values of the plurality of metrics and the tier weights for the plurality of tiers.
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Abstract
Method and system for determining a management complexity factor for an environment, such as an information technology (IT) environment, is disclosed. A management complexity factor represents the needless complexity, inefficiencies and waste in an environment. An IT environment includes different platforms, systems, and components that have an effect on changes and upgrades within the environment. The impact of the changes or upgrades is reduced if the environment has increased coordination, few single points of failure, high information availability, a high level of automation and the like. The management complexity factor is determined by evaluating several metrics according to objective criteria and weighing the metrics according to their importance. Using the management complexity factor, strategies and targets are identified to lower the complexity and inefficiencies within the environment.
27 Citations
21 Claims
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1. A method for determining a complexity factor for an environment, the method comprising:
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determining a value of a metric of a plurality of metrics, wherein the metric corresponds to a component of the environment; assigning the metric to a plurality of tiers, wherein each tier of the plurality of tiers corresponds to a tier weight; and determining a management complexity factor for the environment using the values of the plurality of metrics and the tier weights for the plurality of tiers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for determining a complexity factor of an environment, the method comprising:
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determining a first category number for a first metric relating to the environment; assigning a value for the first metric according to the first category number; determining a second category number for a second metric relating to the environment; assigning a value for the second metric according to the second category number; applying a tier weight to at least one of the first value and the second value; and determining a management complexity factor based on the first value and the second value. - View Dependent Claims (11, 12, 13)
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14. A method for creating metrics used to determine complexity in an environment, the method comprising:
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defining a metric for the environment that relates to a feature of the environment that is measurable; defining a plurality of categories for the metric that are distinguishable by levels of complexity of the feature; associating the metric to a tier having a tier weight; and composing a complexity factor determination table with the metric and the plurality of categories. - View Dependent Claims (15, 16, 17)
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18. A network environment comprising:
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a plurality of components having an attribute; a tool to analyze the plurality of components according to the attribute to determine a metric, wherein the metric correlates to a value; a calculator to determine a management complexity factor using the value. - View Dependent Claims (19, 20, 21)
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Specification