Retrieval of voicemail
First Claim
Patent Images
1. A method of accessing stored voicemail messages, comprising the steps of:
- storing a menu for a customer, said menu specified by said customer;
storing messages for said customer;
responsive to a request by said customer to play stored voicemail messages, playing said voicemail messages in an order specified by said menu;
whereby a customer can access stored voicemail messages in a priority order specified by said menu.
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Abstract
This invention relates to a method and apparatus for permitting a voicemail customer to customize his/her playback of voicemail messages. The voicemail system stores a menu, specified by the customer, for regulating the order in which received calls are to be played back. Advantageously, the customer can specify an order that satisfies his/her needs.
183 Citations
14 Claims
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1. A method of accessing stored voicemail messages, comprising the steps of:
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storing a menu for a customer, said menu specified by said customer;
storing messages for said customer;
responsive to a request by said customer to play stored voicemail messages, playing said voicemail messages in an order specified by said menu;
whereby a customer can access stored voicemail messages in a priority order specified by said menu. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. Apparatus for accessing stored voicemail messages, comprising:
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means for storing a menu for a customer, said menu specified by said customer;
means for storing messages for said customer;
means, responsive to a request by said customer for playing stored voicemail messages, for playing said voicemail messages in an order specified by said menu;
whereby a customer can access stored voicemail messages in a priority order specified by said menu. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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Specification