Telephone/Transaction Entry Device and System for Entering Transaction Data into Databases

• US 20070297597A1
• Filed: 09/04/2007
• Published: 12/27/2007
• Est. Priority Date: 05/19/1995
• Status: Active Grant

• Current Assignee: CyberFone Systems LLC (Marathon Patent Group, Inc.)
• Original Assignee: CyberFone Systems LLC (Marathon Patent Group, Inc.)
• Inventors: Martino, Rocco
• Granted Patent: US 8,019,060 B2
• Time in Patent Office: Days
• US Class Current: 379/360
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 11/06 Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors

Abstract

Transaction data is entered by the user in response to prompts in a template. The template and entered data are accumulated into data transactions which are exploded and sent to an external database servers for processing and storage. Each database server may explode the data transaction to produce ancillary records which are then stored, and/or forwards the data transaction or some or all of the ancillary records to other database servers for updating other databases associated with those database servers. The database server(s) may also return data streams for use in completing the fields in the data transaction.

Claims

1. A method, comprising:

obtaining data transaction information entered on a telephone;

forming a plurality of different exploded data transactions, each having a different destination, and each formed based on said data transaction information; and

sending said different exploded data transactions over a channel to a destination.

2. A method as in claim 1, wherein said data transaction information is entered using a keyboard on the telephone.

3. A method as in claim 2, wherein said data transaction information is entered using scroll keys on the telephone to scroll between different options on a menu.

4. A method as in claim 2, wherein said data transaction information is entered using voice commands on the telephone.

5. A method as in claim 1, wherein said sending comprises sending over a modem.

6. A method as in claim 5, further comprising allowing both telephone operation and sending to be carried out over the same channel.

7. A method as in claim 1, wherein said sending comprises sending data as data packets, each data packet having a specified amount of information.

8. A method as in claim 1, wherein said destination is a database, and further comprising sending information from said database to said telephone, said information being of a type which is used in completing the data transaction and which becomes a part of the data transaction.

9. A method as in claim 1, wherein said destination is a first server, and further comprising second sending information from the first server to a second server to obtain further information.

10. A method as in claim 9, wherein said second sending comprises using information within the exploded data transaction to access multiple different processing capabilities over a network.

11. A method as in claim 10, wherein said information within the exploded data transaction includes an address indicative of at least one of said servers.

12. A method, comprising:

obtaining data transaction information;

based on said data transaction information, forming a plurality of different, exploded data transactions, each of the exploded transactions having a different destination, and each formed based on said data transaction information;

sending said different exploded data transactions over a channel to respective destinations; and

returning data from at least one of said destinations, which data is used as part of the data transaction, and is sent to another of said destinations.

13. A method as in claim 12, wherein said data transaction information is entered using a keyboard on a telephone.

14. A method as in claim 13, wherein said data transaction information is entered using scroll keys on the telephone to scroll between different options on a menu.

15. A method as in claim 12, wherein said data transaction information is entered using voice commands on a telephone.

16. A method as in claim 13, further comprising allowing both telephone operation and said sending and returning to be carried out over the same channel.

17. A method as in claim 12, wherein said sending comprises sending data as data packets, each data packet having a specified number of bits of information.

18. A data transaction system comprising:

a first transaction tier, operating to capture a data transaction from a user, said data transaction including at least one request for information from at least one remote server;

a second transaction tier, operating to convert the data transaction into multiple different requests, based on said request for information; and

a third tier, further exploding at least plural of the data transactions into specific requests for specific information from specific remote servers, where each of the specific requests is specific to a specified application.

19. A system as in claim 18, wherein said multiple different requests comprise at least one information sent to a database requesting information of a type which is used in completing the data transaction and which becomes a part of the data transaction.

20. A system as in claim 18, wherein said stored information includes data templates, wherein said data transactions are defined using said templates and said sending information from at least one of said servers fills in portions of the templates.

21. A system as in claim 18, wherein at least a portion of said first transaction tier includes a portable telephone.

22. A system as in claim 20, wherein a first of said templates is for use in carrying out a first data transaction on a first application, and a second of said templates is used for carrying out a second data transaction on a second application.

23. A system as in claim 22, wherein said second and third tiers use said templates for converting and exploding.

24. A system as in claim 18, wherein said first transaction tier captures data from a menu of a transaction entry device on a telephone.