COMPUTERIZED SYSTEM FOR A RETAIL ENVIRONMENT

• US 20080011844A1
• Filed: 09/28/2007
• Published: 01/17/2008
• Est. Priority Date: 09/24/2002
• Status: Abandoned Application

• Current Assignee: Big Y Foods Incorporated
• Original Assignee: Big Y Foods Incorporated
• Inventors: VAILLANCOURT, JOHN, TAMI, MICHAEL
• Application Number:
  US11/863,687
• Publication Number:
  US 20080011844A1
• Time in Patent Office: Days
• US Class Current: 235/385
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

A computerized system for a retail environment including a host computer, an in store processor in electrical communication with the host computer, and a Point Of Sale system. The Point Of Sale system includes a primary point of sale server in electrical communication with the in store processor, and a POS terminal in electrical communication with the primary point of sale server. The POS terminal includes a central processing unit, a cashier display, and a customer display. The cashier display and the customer display are directly controlled by the central processing unit such that they are interactive with each other.

Claims

1. A computerized system for a retail environment comprising:

a host computer;

an in store processor in electrical communication with the host computer, the in store processor including an inventory management system; and

a Point of Sale System including,

a point of sale server in electrical communication with the in store processor,

a POS terminal, in electrical communication with the point of sale server, for use by a cashier to interact with a customer at a point of sale, the POS terminal including,

a central processing unit,

a cashier display for use by the cashier exclusive of said customer at the point of sale, and

a customer display for use by the customer exclusive of said cashier at the point of sale,

wherein the cashier display and the customer display are directly controlled by the central processing unit such that they are interactive with each other and present different sets of information simultaneously,

means for acquiring customer information related to each of a plurality of customers of a retail store, said customer information including demographic information and customer preferences related to goods and services associated with said retail environment, each of said goods and services having a respective plurality of attributes,

means for generating data corresponding to each of said attributes for each of said goods and services,

means for generating inventory data corresponding to available levels of said goods and services for the retail store,

means for generating transaction data corresponding to purchases of goods or services by each of said customers during interaction of each said customer with said point-of-sale system,

means for storing said customer information and said transaction data for each said customer,

means for analyzing said customer information and said transaction data to establish a first correlation between said customer information and said transaction data with at least one of said attributes of at least one of said goods and services, and

means for generating a promotion for said customers including a customer incentive for purchasing at least one of said goods and services based on said first correlation and said inventory data.

2. The computerized system of claim 1 wherein said means for analyzing said customer information and said transaction data further comprises:

means for measuring said inventory data to establish an initial value of said goods and services for said retail environment prior to a start of said promotion;

means for generating new inventory data after a selected period of time from the start of said promotion; and

means for generating an adjusted promotion for said customers including a second customer incentive for purchasing at least one of said goods and services based on said new inventory data.

3. The computerized system of claim 1 wherein said means for analyzing said customer information and said transaction data further comprises:

means for generating new transaction data for each of said customers after a selected period of time from the start of said promotion;

means for analyzing said customer information and said new transaction data to establish a second correlation between said customer information and said transaction data with at least one of said attributes of at least one of said goods and services; and

means for generating an adjusted promotion for said customers including a second customer incentive for purchasing at least one of said goods and services based on said new correlation data and said new transaction data.

4. The computerized system of claim 1 wherein the point of sale server is programmed to provide prompts displayed on said cashier display for prompting said cashier regarding interacting with a customer during a current or future transaction.

5. The computerized system of claim 1 wherein said promotion is a multi-tiered promotion directed to each said customer, said multi-tiered promotion based on predetermined criteria associating a plurality of customer parameters with a plurality of promotions, a level of said multi-tiered promotion corresponding to a cumulative purchase level for said customer.

6. The computerized system of claim 1 wherein said point of sale server is programmed to forward information regarding a rain check if said inventory data indicates that said good based on said first correlation is unavailable.