VISUAL DISPLAY OF AUTOMATED TELEPHONE SYSTEM MENUS

• US 20080066015A1
• Filed: 08/26/2006
• Published: 03/13/2008
• Est. Priority Date: 08/26/2006
• Status: Abandoned Application

• Current Assignee: Thomas Tyrone Blankenhorn
• Original Assignee: Thomas Tyrone Blankenhorn
• Inventors: Blankenhorn, Thomas Tyrone
• Application Number:
  US11/467,548
• Publication Number:
  US 20080066015A1
• Time in Patent Office: Days
• US Class Current: 715/853
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

An efficient method for dealing with automated telephone system menus is provided herein. The method includes a new signaling from origination of the phone menu system to allow for visual display of the phone menu and the means by which the end-user can view the phone menu choices.

Claims

1. An improvement of automated telephone menu systems by which the system provides digital signals to telephone devices for the ultimate purpose of allowing end-users to visualize the phone menu choices.

2. The set of instructions within a telephone device that specifically converts digital signals emanating from automated telephone systems to drive a visual display on a telephone device. The telephone device can be a stand-alone device for the sole purpose of displaying the menu choices, a landline phone, cell phone, personal digital assistant (PDA) or any other electronic device capable of placing a phone call.

3. A visual display on telephones and stand-alone devices for enabling an end-user to see the choices of the automated phone menu. The display is broadly any form, and not limited to plasma or LCD, as the essence of this claim would pertain to any present or future technology enabling a visual display for said purpose. The display of the phone menu options can be viewed in its entirety, or truncated in the event of lack of space per size or design limitations.