SYSTEM FOR AND METHOD OF VISUAL REPRESENTATION AND REVIEW OF MEDIA FILES

• US 20080071827A1
• Filed: 09/01/2006
• Published: 03/20/2008
• Est. Priority Date: 09/01/2006
• Status: Active Grant

• Current Assignee: MA Capital LLLP
• Original Assignee: MA Capital LLLP
• Inventors: Stroot, Paul, Hansen, Jonathan, Hengel, Charles, Longval, J. Brent
• Granted Patent: US 7,739,255 B2
• Time in Patent Office: Days
• US Class Current: 707/104.1
• CPC Class Codes: G06F 3/162 Interface to dedicated audio devices, e.g. audio drivers, interface to CODECs
• CPC Class Codes: G11B 27/034 on discs G11B27/036, G11B27/038 take precedence
• CPC Class Codes: G11B 27/10 Indexing; Addressing; Timing or synchronising; Measuring tape travel
• CPC Class Codes: G11B 27/34 Indicating arrangements indicating means incorporated in magazine or cassette G11B23/046 and G11B23/0875; indicating measured values in general G01D

Abstract

This document describes, among other things, systems and methods for visual representation and review of media files. A method comprises: 1) accessing a media file that includes at least an audio track; accessing a media review file, wherein the media review file is associated with the media file and further wherein the media review file includes annotation data, the annotation data including two or more users'"'"' annotation comments; 2) presenting the media file and the media review file using a graphical user interface, wherein the graphical user interface includes a vertical time bar, wherein the vertical time bar includes an indicator to indicate a position in the audio track included in the media file and further wherein annotation data displayed in the user interface vertically scrolls in synchronization with the indicator on the vertical time bar; and 3) saving any modifications to annotation data in the media review file.

Claims

1. A method comprising:

accessing a media file that includes at least an audio track;

accessing a media review file, wherein the media review file is associated with the media file and further wherein the media review file includes annotation data, and wherein the annotation data includes two or more users'"'"' annotation comments;

presenting the media file and the media review file using a graphical user interface, wherein the graphical user interface includes one or more controls that allow a user to add, edit, or remove annotation data in the media review file, and wherein the graphical user interface includes a vertical time bar, wherein the vertical time bar includes an indicator to indicate a position in the audio track included in the media file and further wherein annotation data displayed in the user interface vertically scrolls in synchronization with the indicator on the vertical time bar; and

saving any modifications to annotation data in the media review file.

2. The method of claim 1, wherein the media review file includes a header data, the header data comprising a timestamp, a title, a call outcome, an agent identification, an origin identification, or a call center identification.

3. The method of claim 1, wherein the annotation data includes at least one of automatic annotation analysis data or user-provided annotation data.

4. The method of claim 1, wherein the graphical user interface includes a category filter control to restrict the visible annotations to one or more categories.

5. A method for managing annotations of a media file containing at least one audio track, the method comprising:

providing a user interface to a first user;

receiving a first set of annotations related to the media file, the first set of annotations including one or more annotations from the first user;

storing the first set of annotations in a database;

providing the user interface to a second user;

providing the first set of annotations to the second user in the user interface;

receiving a second set of annotations related to the media file, the second set of annotations including one or more annotations from the second user; and

storing the second set of annotations in the database,

wherein the user interface includes a vertical time bar, wherein the vertical time bar includes an indicator to indicate a position in the at least one audio track from the media file and further wherein annotation data displayed in the user interface scrolls in synchronization with the indicator on the vertical time bar.

6. The method of claim 5, further comprising:

analyzing the media file and obtaining a result using an automated analysis software;

storing the result in the database; and

providing the result to the first user and second user in the user interface.

7. The method of claim 5, wherein the first set of annotations further includes a first annotation category and wherein the second set of annotations further includes a second annotation category, the first and second annotation categories to be stored in the database and displayed to the second user.

8. The method of claim 7, wherein providing the first set of annotations to the second user further comprises filtering the first set of annotations based on the second user'"'"'s privileges and providing the filtered set of annotations to the second user.

9. A graphical user interface for adding annotations to an annotation database from a network client, the graphical user interface comprising:

an annotation content field, wherein the annotation content field displays one or more annotations to a user;

an annotation input field, wherein a user can edit or create an annotation; and

a vertical time bar, wherein the vertical time bar includes an indicator to indicate a position in the media file, and further wherein the annotation content field scrolls annotations vertically, and wherein the vertical scrolling of the annotations is synchronized with the indicator on the vertical time bar.

10. The graphical user interface of claim 9, further comprising an annotation category input field, wherein a user can provide an annotation category to associate with the revised annotation.

11. The graphical user interface of 10, wherein the annotation category is color coded.

12. A graphical user interface for adding annotations to an annotation database from a network client, the graphical user interface comprising:

an annotation content field, wherein the annotation content field displays one or more annotations to a user;

an annotation input field, wherein a user can edit or create a revised annotation; and

an annotation category input field, wherein a user can provide an annotation category to associate with the revised annotation.

13. The graphical user interface of 12, wherein the annotation category is color coded.

14. The graphical user interface of claim 13, wherein the annotation content field scrolls annotations vertically, and wherein the vertical scrolling of the annotations is synchronized with the indicator on the vertical time bar.

15. A graphical user interface for adding annotations to an annotation database from a network client, the graphical user interface comprising:

an annotation content field, wherein the annotation content field displays one or more annotations to a user, wherein the annotations are color coded based on at least one of an author, an annotation category, or an annotation status.

16. A system comprising:

a database configured to store one or more media files and one or more media review files, wherein each media review file includes annotation data related to a corresponding media file; and

a display configured to present a user interface, the user interface including a representation of a media file, one or more annotations from a first user contained in the corresponding media review file, and one or more controls for creating an additional annotation by a second user, and wherein the user interface includes a vertical time bar, the vertical time bar including an indicator to indicate a position in the media file, and further wherein displayed annotations scroll vertically to correspond with the position of the indicator.

17. The system of claim 16, wherein the one or more annotations from the first user include one or more corresponding annotation categories.

18. The system of claim 17, wherein the annotation categories are color coded.

19. The system of claim 17, wherein the user interface includes a category filter control to restrict the visible annotations to one or more categories.