INTERACTIVE METHOD FOR FACILITATING PATIENT COMPLIANCE DURING A HEALTHCARE PROTOCOL
First Claim
1. A method for facilitating a protocol comprising:
- communicating a compliance message to a patient if the patient is not in compliance with one or more steps of the protocol, the compliance message including a message and a selectable action;
communicating the message to the patient, the message including healthcare protocol information indicating that the patient is not in compliance with the protocol; and
directing the patient to a resource if the patient selects the selectable action;
wherein the resource allows the patient to complete the one or more steps of the protocol to bring the patient into compliance with the one or more steps of the protocol;
wherein the compliance message is communicated to the patient if the one or more steps of the protocol is not completed.
3 Assignments
0 Petitions
Accused Products
Abstract
A health care insurance plan, healthcare professional, or other entity may recognize that a patient or member is not in compliance with a treatment protocol, best practices, or guidelines. Entities may desire to communicate this fact along with an action needed to be performed to comply with the protocol, and, thereby, facilitate completion of the action. An interactive system and method may facilitate patient compliance during a healthcare protocol by providing the patient information to make an informed decision regarding the protocol. Further, the system and method may allow a patient to directly implement a portion of the protocol to bring him or her back into compliance with the protocol. An inexpensive, personalized, multimedia interaction specifically designed to motivate a patient and facilitate an action which closes a “Gap in Care,” brings the patient into compliance, and tracks the interaction.
32 Citations
25 Claims
-
1. A method for facilitating a protocol comprising:
-
communicating a compliance message to a patient if the patient is not in compliance with one or more steps of the protocol, the compliance message including a message and a selectable action; communicating the message to the patient, the message including healthcare protocol information indicating that the patient is not in compliance with the protocol; and directing the patient to a resource if the patient selects the selectable action; wherein the resource allows the patient to complete the one or more steps of the protocol to bring the patient into compliance with the one or more steps of the protocol; wherein the compliance message is communicated to the patient if the one or more steps of the protocol is not completed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
-
-
19. A computer readable medium including computer executable instructions to implement a method to direct a patient to complete a selectable course of action to bring the patient into compliance with a healthcare protocol that is assigned to the patient by an entity, the method comprising:
-
detecting an out-of-compliance event for the patient participating in the healthcare protocol, wherein the out-of-compliance event indicates that the patient is not in compliance with one or more procedures of the healthcare protocol; communicating a compliance message from the entity to the patient, the compliance message including a message and the selectable course of action, the message including a reason that the patient is not in compliance with the one or more procedures of the healthcare protocol, and the selectable course of action allowing the patient to comply with the one or more procedures of the healthcare protocol; and allowing the patient to directly implement the one or more procedures of the healthcare protocol upon selection of the selectable course of action; wherein the one or more procedures of the healthcare protocol includes one or more of scheduling an appointment, scheduling a test, obtaining more information, submitting a prescription, repeating a healthcare action that precipitated the compliance message and, contacting the entity. - View Dependent Claims (20, 21, 22, 23, 24)
-
-
25. A computer system with a compliance module for directing a patient to complete an action to bring the patient into compliance with an assigned healthcare protocol comprising:
-
a first network computer including a first processor; a data network operatively coupled to the first network computer; the compliance module coupled to the data network and operatively coupled to a second processor and a memory storing computer-executable instructions for executing a program, the program comprising; a detection module for detecting an out-of-compliance event for the patient participating in the assigned healthcare protocol, wherein the out-of-compliance event indicates that the patient is not in compliance with one or more procedures of the assigned healthcare protocol; a communication module for communicating a compliance message through the data network to the patient at the first network computer, the compliance message including a message and a selectable course of action, the message including a reason that the patient is not incompliance with the assigned healthcare protocol, and the selectable course of action allowing the patient to comply with the one or more steps of the assigned healthcare protocol; and an implementation module for allowing the patient to implement the one or more steps of the assigned healthcare protocol upon selection of the selectable course of action.
-
Specification