ORDER SUPPORT SYSTEM, DEVICE MONITORING METHOD, AND PROGRAM PRODUCT
First Claim
1. An order support system comprising:
- a device information acquiring unit configured to search for one or more devices connected to a communication network and acquire device information from each of the devices found as a result of the search;
a setting unit configured to obtain specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information;
an extracting unit configured to extract, based on the information obtained by the setting unit, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search;
a monitor target selecting unit configured to display a list of the devices extracted by the extracting unit, from which list one or more of the devices are to be selected as the monitor targets;
a device monitoring apparatus configured to acquire status information of at least one consumable element in each of the devices selected as the monitor targets, wherein the device monitoring apparatus comprises a status information sending unit configured to send the status information to an order-support apparatus; and
the order-support apparatus configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the status information received from the device monitoring apparatus, and to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element.
1 Assignment
0 Petitions
Accused Products
Abstract
In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.
14 Citations
15 Claims
-
1. An order support system comprising:
-
a device information acquiring unit configured to search for one or more devices connected to a communication network and acquire device information from each of the devices found as a result of the search; a setting unit configured to obtain specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; an extracting unit configured to extract, based on the information obtained by the setting unit, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search; a monitor target selecting unit configured to display a list of the devices extracted by the extracting unit, from which list one or more of the devices are to be selected as the monitor targets; a device monitoring apparatus configured to acquire status information of at least one consumable element in each of the devices selected as the monitor targets, wherein the device monitoring apparatus comprises a status information sending unit configured to send the status information to an order-support apparatus; and the order-support apparatus configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the status information received from the device monitoring apparatus, and to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A device monitoring method to be executed by a computer, the device monitoring method comprising:
-
a device information acquiring step of searching for one or more devices connected to a communication network and acquiring device information from each of the devices found as a result of the search; a setting step of obtaining specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; an extracting step of extracting, based on the information obtained at the setting step, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search; a monitor target selecting step of displaying a list of the devices extracted at the extracting step, from which list one or more of the devices are to be selected as the monitor targets; and a status information sending step of acquiring status information of at least one consumable element in each of the devices selected as the monitor targets, and sending the status information to an order-support apparatus, wherein the order-support apparatus is configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the received status information, and is also configured to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (7, 8, 9, 10)
-
-
11. A device monitoring program product comprising instructions for causing a computer to perform:
-
a device information acquiring step of searching for one or more devices connected to a communication network and acquiring device information from each of the devices found as a result of the search; a setting step of obtaining specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; an extracting step of extracting, based on the information obtained at the setting step, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search; a monitor target selecting step of displaying a list of the devices extracted at the extracting step, from which list one or more of the devices are to be selected as the monitor targets; and a status information sending step of acquiring status information of at least one consumable element in each of the devices selected as the monitor targets, and sending the status information to an order-support apparatus, wherein the order-support apparatus is configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the received status information, and is also configured to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (12, 13, 14, 15)
-
Specification