Methods and systems for use in the provision of services in an institutional setting such as a healthcare facility

• US 20080169927A1
• Filed: 12/20/2007
• Published: 07/17/2008
• Est. Priority Date: 02/11/2005
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Vezza, Brian, Watkins, John, Chmara, Thomas, Graves, Alan, Fitchett, Jeffrey
• Granted Patent: US 8,050,939 B2
• Time in Patent Office: Days
• US Class Current: 340/572.1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/63 for local operation
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

A system for more optimally providing a service, such as a communications service, in an institutional setting by use of smart context-aware approaches. The system comprises an environmental context processing engine configured to transform sensed data indicative of activity relevant to provision of said service into data indicative of an environmental context in which said activity is deemed to have occurred; a situational context processing engine configured to transform the data indicative of the environmental context into data indicative of a situational context in which said activity is deemed to have occurred; and a decision making engine configured to apply data indicative of an institutional context to the data indicative of the situational context in order to determine an action to be taken in accordance with provision of said service.

Claims

1. A system for providing a service in an institutional setting, the system comprising:

an environmental context processing engine configured to transform sensed data indicative of activity relevant to provision of said service into data indicative of an environmental context in which said activity is deemed to have occurred;

a situational context processing engine configured to transform the data indicative of the environmental context into data indicative of a situational context in which said activity is deemed to have occurred; and

a decision making engine configured to apply data indicative of an institutional context to the data indicative of the situational context in order to determine an action to be taken in accordance with provision of said service.

2. The system defined in claim 1, wherein said activity comprises movement of at least one of:

a patient, a clinician and an object.

3. The system defined in claim 1, wherein the sensed data comprises identification data from at least one of:

an RFID tag, a WLAN tag and a UWB tag.

4. The system defined in claim 1, wherein the sensed data comprises location data from at least one of:

an RFID tag, a WLAN tag and a UWB tag.

5. The system defined in claim 1, wherein the sensed data comprises data output by at least one medical instrument.

6. The system defined in claim 1, further comprising:

a sensor arrangement disposed throughout the institutional setting, said sensors configured to produce the sensed data.

7. The system defined in claim 6, wherein the sensors comprise at least one of a proximity sensor and a location sensor.

8. The system defined in claim 6, wherein the sensors comprise at least one of:

a location, tracking or proximity sensor, a camera, a clinical sensor, a sound sensor, a vibration sensor, a movement sensor, a visible light sensor, an infra-red light sensor, a wireless signal sensor, a mass/weight/pressure sensor, a chemical sensor, a biotoxin sensor, a hard radiation sensor, a liquids/fluids/water sensor and a gas/vapour sensor.

9. The system defined in claim 6, further comprising a sensor backhaul network configured to convey the sensed data from the sensor arrangement to the environmental context processing engine.

10. The system defined in claim 9, wherein the sensor backhaul network is implemented at least in part as a wireless network.

11. The system defined in claim 1, wherein the environmental context processing engine implements a plurality of environment-plane processing functional units, each configured to process the sensed data from a subset of said sensors that are active in the respective environment-plane.

12. The system defined in claim 11, wherein the plurality of environment-plane processing functional units are implemented as virtualized functions co-located in a single physical machine.

13. The system defined in claim 11, wherein the plurality of environment-plane processing functional units are located in respective physical machines.

14. The system defined in claim 6, further comprising a plurality of actuators, wherein said action includes control of at least one of said actuators.

15. The system defined in claim 14, wherein the at least one of said actuators is configured to activate a corresponding one of said sensors.

16. The system defined in claim 14, wherein the at least one of said actuators is configured to cause a corresponding one of said sensors to effectuate a self-test.

17. The system defined in claim 1, wherein the environmental context processing engine implements a localization function that combines sensed data from multiple location receivers to pinpoint a location of a patient, clinician or object.

18. The system defined in claim 17, wherein the environmental context processing engine further implements sensor collection, processing and encapsulation.

19. The system defined in claim 17, wherein the environmental context processing further implements a sensor system virtualization function.

20. The system defined in claim 1, further comprising an institutional context processing engine configured to consult an institution information system based on the data indicative of the situational context, thereby to obtain the data indicative of the institutional context.

21. The system defined in claim 20, wherein the data indicative of the institutional context comprises at least some information obtained from a healthcare clinical information system.

22. The system defined in claim 21, wherein the information obtained from the hospital clinical information system comprises one or more of:

policies;

lists of entities;

patient medical status;

patient test data;

patient schedule data;

patient-clinician association data;

EHR data;

EMR data;

EPR data;

ordered patient treatment data;

diagnosis data;

prognosis data;

staff skills lists; and

duty rosters.

23. The system defined in claim 20, wherein the data indicative of the institutional context comprises at least some information obtained from a hospital non-clinical information system.

24. The system defined in claim 23, wherein the information obtained from the hospital non-clinical information system comprises at least one of:

financial data, building maintenance schedule data, clinician accreditation data, clinician rights and privileges data, clinician work schedule data and clinician IT preference data.

25. The system defined in claim 20, wherein the data indicative of the institutional context comprises at least some information obtained from a radiological system.

26. The system defined in claim 1, wherein to transform the data indicative of the environmental context into the data indicative of the situational context, the situational context processing engine is configured to process indications of communication activity received from a pervasive access and communication system.

27. The system defined in claim 26, wherein said action comprises a communication action, wherein said decision making engine is further configured to instruct said pervasive access and communication system to take said action.

28. The system defined in claim 27, wherein said action comprises a communication action, wherein said decision making engine is further configured to instruct a data flow adaptation module operatively coupled to said pervasive access and communication system to take said action.

29. The system defined in claim 27, wherein said communication action comprises an action to initiate a communication session over said pervasive access and communication system.

30. The system defined in claim 27, wherein said communication action comprises an action to modify a communication session ongoing over said pervasive access and communication system.

31. The system defined in claim 27, wherein said communication action comprises an action to terminate a communication session ongoing over said pervasive access and communication system.

32. The system defined in claim 27, wherein said communication action comprises an action to block an attempt to establish a communication over said pervasive access and communication system.

33. The system defined in claim 26, wherein said indications of communication activity comprise communications presence data.

34. The system defined in claim 33, wherein said indications of communication activity further comprise device type, device capabilities, bandwidth usage, service type, session type and entity status.

35. The system defined in claim 1, wherein said decision making engine is further configured to take said action.

36. The system defined in claim 1, further comprising at least one management entity operatively coupled to the context processing engines, the at least one management entity being configured to allow a user to configured or reconfigure operation of the context processing engines.

37. The system defined in claim 1, wherein the institutional setting comprises a healthcare facility.

38. The system defined in claim 1, wherein the situational context processing engine implements a plurality of situational context processing sub-engines.

39. The system defined in claim 38, wherein the plurality of situational context processing sub-engines are implemented as virtualized functions co-located in a single physical machine.

40. The system defined in claim 38, wherein the plurality of situational context processing sub-engines are located in respective physical machines.

41. The system defined in claim 1, wherein the institutional context processing engine implements a plurality of institutional context processing sub-engines.

42. The system defined in claim 41, wherein the plurality of institutional context processing sub-engines are implemented as virtualized functions co-located in a single physical machine.

43. The system defined in claim 41, wherein the plurality of institutional context processing sub-engines are located in respective physical machines.

44. A method for providing a service in an institutional setting, the method comprising:

obtaining sensed data indicative of activity relevant to provision of said service;

transforming said sensed data into data indicative of an environmental context in which said activity is deemed to have occurred;

transforming the data indicative of the environmental context into data indicative of a situational context in which said activity is deemed to have occurred; and

applying data indicative of an institutional context to the data indicative of the situational context in order to determine an action to be taken in accordance with provision of said service.

45. A system for providing a service in an institutional setting, the system comprising:

means for obtaining sensed data indicative of activity relevant to provision of said service;

means for transforming said sensed data into data indicative of an environmental context in which said activity is deemed to have occurred;

means for transforming the data indicative of the environmental context into data indicative of a situational context in which said activity is deemed to have occurred; and

means for applying data indicative of an institutional context to the data indicative of the situational context in order to determine an action to be taken in accordance with provision of said service.

46. A method, comprising:

detecting a situation occurring in a clinical workflow; and

modifying communications to and from the workflow based on the detected situation.

47. The method defined in claim 46, implemented in a healthcare facility, wherein the communications are modified at least in partial accordance with facility policies and procedures.

48. The method defined in claim 46, further comprising:

collecting sensed data relevant to the clinical workflow;

detecting the situation based on the sensed data;

49. The method defined in claim 48, further comprising:

determining an institutional context based on the situation;

wherein the modifying is based on the institutional context.

50. The method defined in claim 48, wherein the collecting is performed by an environmental context processing engine.

51. The method defined in claim 48, wherein the detecting is performed by a situational context processing engine.

52. The method defined in claim 51, wherein the determining is performed by an institutional context processing engine.