REPUTATION BASED MESSAGE PROCESSING
First Claim
Patent Images
1. A computer-implemented method, comprising:
- receiving a message through a communications interface, the message comprising information about an entity;
identifying a reputation for the entity associated with the message;
queuing the message based upon the reputation associated with the entity or based upon a message profile associated with the message, thereby delaying delivery of the message; and
processing the queued message based upon updated reputation or message profile information.
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Accused Products
Abstract
Methods and systems for processing electronic communications based upon reputation. Reputation of an entity associated with the electronic communication can be generated. The communication can be placed in a queue based upon the reputation. The queued communication can be processed based upon updated information about the entity.
193 Citations
25 Claims
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1. A computer-implemented method, comprising:
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receiving a message through a communications interface, the message comprising information about an entity; identifying a reputation for the entity associated with the message; queuing the message based upon the reputation associated with the entity or based upon a message profile associated with the message, thereby delaying delivery of the message; and processing the queued message based upon updated reputation or message profile information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 12)
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9. A computer-implemented method, comprising:
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receiving an electronic communication; identifying a reputation associated with an entity associated with the electronic communication; if the reputation of the entity associated with the electronic communication is indeterminate, labeling the electronic communication as a suspicious electronic communication; delaying delivery of the suspicious electronic communication; collecting additional information associated with the entity; and processing the electronic communication based upon the collected additional information associated the entity. - View Dependent Claims (10, 11, 13, 14, 15)
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16. A message interrogation system comprising:
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a communications interface operable to receive a query associated with a message; a reputation module operable to retrieve reputation information associated with the sender or recipient of the message, the reputation engine being further operable to identify an entity having an indeterminate reputation; a flagging module operable to instruct a message processing module to queue the message, wherein the queue is operable to hold the message without delivery; a reputation information collection module being operable to collect reputation information related to the entity associated with the suspicious communication; and the reputation module being further operable derive an updated reputation based upon the collected reputation information and to communicate the updated reputation to a message transfer agent through the communications interface; wherein the message processing module is operable to process the message based upon the updated reputation. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24)
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25. A system comprising:
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a communications interface operable to receive electronic messages, the electronic messages being associated with an entity; a message processing module operable to process the electronic message to identify the entity and to send a reputation query to a reputation module to identify a reputation of the entity associated with the electronic message; a queuing module operable to place electronic messages into a queue based upon the reputation of the entity associated with the electronic message; and reprocessing module operable to periodically query the reputation module for an updated reputation for the entity associated with the electronic message, the reprocessing module being further operable to process the electronic message based upon the updated reputation of the entity associated with the electronic message.
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Specification