Method and System for Mobilizing a Management Service Platform
First Claim
Patent Images
1. A method, comprising:
- establishing a connection between a mobile unit (“
MU”
) and a mobile service platform (“
MSP”
) appliance within an operating environment;
authenticating a user of the MU as an administrator;
if the user is authenticated as the administrator, launching a mobile management interface (“
MMI”
) on the MU, thereby changing a status of the MU to a managing device;
generating a management instruction via the MMI of the MU serving as the management device; and
managing at least one other MU in accordance with the management instruction.
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Accused Products
Abstract
Described are a method and system for mobilizing a management service platform. A connection between a mobile unit (“MU”) and a mobile service platform (“MSP”) appliance is established within an operating environment. A user of the MU is authenticated as an administrator. If the user is authenticated as the administrator, a mobile management interface (“MMI”) is launched on the MU, thereby changing a status of the MU to a managing device. A management instruction is generated via the MMI of the MU serving as the management device. At least one other MU is managed in accordance with the management instruction.
36 Citations
25 Claims
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1. A method, comprising:
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establishing a connection between a mobile unit (“
MU”
) and a mobile service platform (“
MSP”
) appliance within an operating environment;authenticating a user of the MU as an administrator; if the user is authenticated as the administrator, launching a mobile management interface (“
MMI”
) on the MU, thereby changing a status of the MU to a managing device;generating a management instruction via the MMI of the MU serving as the management device; and managing at least one other MU in accordance with the management instruction.
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2. The method according to claim 1, further comprising:
transmitting diagnostic data about at least one of the MUs from the MU serving as the managing device to the MSP appliance.
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3. The method according to claim 1, further comprising:
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determining whether the MU is enabled with the MMI; and providing the MU with the MMI if the MU is not enabled with the MMI.
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4. The method according to claim 1, further comprising:
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determining a number of operating modes that exist on the MU; and providing the user of the MU serving as the managing device with a menu of selectable operating modes via the MMI.
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5. The method according to claim 3, further comprising:
adjusting a display of a user interface (“
UI”
) of the MMI based on a selected operating mode in order to show cached data and allow for mode-specific interactions between the user and the MU.
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6. The method according to claim 1, further comprising:
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receiving a logout command from the administrator; logging the administrator out of the MU serving as the managing device; and removing the MMI from the MU, so that the MU serving as the managing device no longer serves as such.
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7. The method according to claim 1, further comprising:
transmitting to the at least one additional MU data generated via the MMI in order to modify a feature of the at least one additional MU.
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8. The method according to claim 7, wherein the data transmitted is one of data for a software upgrade, data for modifying a system configuration, encrypted security data, business operation data, and data for updating a device driver.
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9. The method according to claim 1, further comprising:
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causing, via the MMI, the MU serving as the managing device to identify the at lease one additional MU; and causing, via the MMI, the MU serving as the managing device to track and record an activity of the at lease one additional MU.
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10. The method according to claim 9, wherein the at lease one additional MU is identified based on a unique automatic identification (“
- auto-id”
) data.
- auto-id”
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11. The method according to claim 10, wherein the unique auto-id data is one of a barcode, a capturable image, a radio frequency identification (“
- RFID”
) tracking tag, an optical character recognition (“
OCR”
) symbol, a smart card, an integrated circuit card, a magnetic stripe, biometric authentication data, and voice recognition data.
- RFID”
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12. The method according to claim 1, wherein the MU is one of a barcode scanner, an image capturing device, a radio frequency identification tracker, an optical character recognition device, a smart card reader, an integrated circuit card reader, a magnetic stripe reader, a biometric authentication device, and a voice recognition device.
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13. A system, comprising:
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a mobile service platform (“
MSP”
) appliance including a plurality of management instructions, the MSP appliance connected to an access point (“
AP”
) providing network coverage for an operating environment;a managing mobile unit (“
MU”
) running a mobile management interface (“
MMI”
), the managing MU including an authentication module, the MMI communicating with the MSP appliance in order to gain access to the plurality of management instructions; andat least one managed MU in communication with the managing MU, the managing MU managing the at least one managed MU in accordance with a management instruction from the MMI.
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14. The system according to claim 13, wherein the managing MU transmits diagnostic data about the at least one managed MU to the MSP appliance.
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15. The system according to claim 13, wherein the MSP appliance determines whether the managing MU is enabled with the MMI and provides the managing MU with the MMI if the managing MU is not enabled with the MMI.
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16. The system according to claim 13, further comprising:
a user interface (“
UI”
) of the MMI based on a selected operating mode showing cached data and allowing for mode-specific interactions between the administrator and the managing MU.
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17. The system according to claim 13, wherein the MSP appliance receives a logout command from the administrator, logs the administrator out of the managing MU, and removes the MMI from the MU, so that the managing MU no longer serves as such.
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18. The system according to claim 13, wherein the MSP appliance transmits to the at least one managed MU data generated via the MMI in order to modify a feature of the at least one managed MU.
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19. The system according to claim 18, wherein the data transmitted is one of data for a software upgrade, data for modifying a system configuration, encrypted security data, business operation data, and data for updating a device driver.
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20. The system according to claim 13, wherein the MMI causes the managing MU to identify the at least one managed MU, and the MMI further causes the managing MU to track and record an activity of the at lease one managed MU.
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21. The system according to claim 20, wherein the at least one managed MU is identified based on a unique automatic identification (“
- auto-id”
) data.
- auto-id”
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22. The system according to claim 21, wherein the unique auto-id data is one of a barcode, a capturable image, a radio frequency identification (“
- RFID”
) tracking tag, an optical character recognition (“
OCR”
) symbol, a smart card, an integrated circuit card, a magnetic stripe, biometric authentication data, and voice recognition data.
- RFID”
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23. The system according to claim 13, wherein the managing MU is one of a barcode scanner, an image capturing device, a radio frequency identification tracker, an optical character recognition device, a smart card reader, an integrated circuit card reader, a magnetic stripe reader, a biometric authentication device, and a voice recognition device.
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24. A computing device, comprising:
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an authentication module capable of authenticating a user as an administrator; a transceiver transmitting and receiving data over a wireless medium, the transceiver capable of communicating with at least one other computing device; a mobile management interface (“
MMI”
) received from a mobile service platform (“
MSP”
), the MMI including at least one management instruction capable of being executed in response to a command by the administrator; anda processor processing the at least one management instruction in order to manage the at least one other computing device in accordance with the at least one management instruction.
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25. A system, comprising:
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an establishing means establishing a connection between a mobile unit (“
MU”
) and a mobile service platform (“
MSP”
) appliance within an operating environment;an authenticating means authenticating a user of the MU as an administrator; if the user is authenticated as the administrator, a launching means launching a mobile management interface (“
MMI”
) on the MU, thereby changing a status of the MU to a managing device;a generating means generating a management instruction via the MMI of the MU serving as the management device; and a managing means managing at least one other MU in accordance with the management instruction.
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Specification
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Current AssigneeSymbol Technologies, LLC (Zebra Technologies Corporation)
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Original AssigneeSymbol Technologies, Inc. (Zebra Technologies Corporation)
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InventorsHerrod, Allan, Maan, Tajinder, Della Maggiora, Paul Leon
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Granted Patent
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Time in Patent OfficeDays
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Field of Search
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US Class Current709/227
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CPC Class CodesG06K 7/10326 the antenna being of the ve...G06Q 10/08 Logistics, e.g. warehousing...H04L 41/04 Network management architec...H04L 41/042 comprising distributed mana...H04L 41/046 comprising network manageme...H04L 41/34 Signalling channels for net...H04L 63/105 Multiple levels of securityH04L 67/125 involving control of end-de...H04L 67/52 specially adapted for the l...H04L 9/40 Network security protocolsH04W 4/02 Services making use of loca...H04W 4/029 Location-based management o...
