Receiving and Reporting Page-Specific User Feedback Concerning One or More Particular Web Pages of a Website

  • US 20080209361A1
  • Filed: 05/05/2008
  • Published: 08/28/2008
  • Est. Priority Date: 07/31/2002
  • Status: Active Grant
First Claim
Patent Images

1. A system for receiving page-specific user feedback concerning a particular web page of a website, comprising:

  • a comment icon viewable on the particular web page and soliciting one or more page-specific open-ended comments concerning the particular web page from a user that has accessed the particular web page; and

    software associated with the comment icon and operable to;

    in response to the user selecting the comment icon, automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website, the comment window allowing the user to provide the one or more page-specific open-ended comments concerning the particular web page;

    receive the comment window from the remote computer system;

    present the comment window to the user; and

    receive the one or more or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner, the one or more page-specific open-ended comments concerning the particular web page being provided using the comment window.

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