REMOTE ADMINISTRATION OF DEVICES AND RESOURCES USING AN INSTANT MESSENGER SERVICE
First Claim
Patent Images
1. A device comprising:
- a firmware and/or a software application executable by the device;
a first client instant messenger service including a contact module;
a device identification tag for use by the first client instant messenger service to identify the device to an instant messenger service; and
a device contact list, received by the contact module from the instant messenger service, the device contact list including at least one identification tag used by the device to communicate with a resource identified by the at least one identification tag.
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Abstract
Various implementations are described herein for using instant messenger services to administer devices. Both devices and administrators have corresponding client instant messenger services that enable administrators to configure the devices, update firmware and/or software applications running on the devices, control the devices, facilitate communication between the devices and resources such as technicians, web services and so forth. Further, devices are also able to initiate communication with administrators and/or resources to request configuration, updates to firmware and/or software applications running on the devices, troubleshooting services from technicians, send alerts and so forth.
36 Citations
20 Claims
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1. A device comprising:
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a firmware and/or a software application executable by the device; a first client instant messenger service including a contact module; a device identification tag for use by the first client instant messenger service to identify the device to an instant messenger service; and a device contact list, received by the contact module from the instant messenger service, the device contact list including at least one identification tag used by the device to communicate with a resource identified by the at least one identification tag. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for controlling a device using an instant messenger service comprising:
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receiving a contact list via the instant messenger service including at least one identification tag associated with a device having a device contact list; sending a message to the device via the instant messenger service which, when received by the device, causes the device to perform an action specified in the message; and receiving a message via the instant messenger service communicating the status of the action. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A device comprising:
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means for receiving a message from an instant messenger service, the message to be processed at the device; means for performing an action in response to the received message; and means for sending a message to the instant messenger service, the message including a status of the action.
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Specification