Telecommunication Call Support for Mobile Devices with Presence Features

• US 20080305782A1
• Filed: 06/09/2008
• Published: 12/11/2008
• Est. Priority Date: 06/07/2007
• Status: Active Grant

• Current Assignee: Qualcomm, Inc.
• Original Assignee: Qualcomm Connected Experiences, Inc. (Qualcomm, Inc.)
• Inventors: Guedalia, Isaac David, Guedalia, Jacob
• Granted Patent: US 8,391,848 B2
• Time in Patent Office: Days
• US Class Current: 455/414.2
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04W 24/04 Arrangements for maintaining operational condition
• CPC Class Codes: H04W 48/08 Access restriction or access information delivery, e.g. discovery data delivery signalling during connection H04W76/00
• CPC Class Codes: H04W 48/16 Discovering, processing access restriction or access information
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support

Abstract

A system and method for achieving or assisting dynamic transfer of call support information across a network including at least a wireless portion coupled to a wireless communication device. The call support information providing the wireless communication device with updated caller identification and status or presence information by way of a service or server provisioned product and method.

Claims

1. A method for processing information on a mobile communication device, comprising:

requesting a wireless connection between the mobile communication device and a sender;

receiving contact information relating to a contact known to the mobile communication device from the server, said contact information including contact identification information;

storing said contact information and said contact identification information on the wireless communication device pending receipt of further communication data from said contact;

comparing said contact identification information stored by the mobile communication device and the farther communication data; and

presenting a result of said comparing to a user of said mobile communication device.

2. The method of claim 1, further comprising receiving from the server a user name of said contact indicative of the contact'"'"'s identity in the context of a subscription service.

3. A method for tracking and responding to failed calls with a contact, comprising:

on a mobile communication devices determining that a call over a wireless connection has failed;

storing information indicative of one or more parameters relating to the failed call in said mobile communication device;

receiving on the mobile communication device status information from a server to track a status corresponding to the one or more parameters relating to the failed call; and

generating an indication that according to the received status information, communication corresponding to the failed call may be attempted or resumed.

4. The method of claim 3, comprising storing an identity parameter of a party with which the call had failed.

5. The method of claim 3, comprising storing a time of call failure parameter.

6. The method of claim 3, comprising storing a cause parameter indicative of a cause of call failure.